TechValidate Research on O.C. Tanner


O.C. Tanner Case Study

James River Equipment

Introduction

This case study of JAMES RIVER EQUIPMENT is based on a May 2023 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“For those stores/managers that use it and use it well, it has been great. My folks seem to like the peer-to-peer aspect quite a bit. Adding the yearbook program is where we really leveled up.”

“Making sure my employees feel recognized & valued both during their annual anniversaries as well as by peers in the recognition program. A better sense of self-worth while at work.”

“The program is great.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Recognizing at scale
  • Losing great employees (retention)
  • Negative workplace culture

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • Daily recognition
  • Career anniversaries

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Saw a return on their investment with O.C. Tanner within the first 2 years.
  • What business and cultural outcomes, if any, has your organization seen as a result of using O.C. Tanner products/services?
    • Improved recognition scores
    • Employees have an increased sense of opportunity for personal and professional development
    • Improved frequency of recognition moments
    • More consistent recognition
    • More visible recognition
    • Stronger collaboration across teams
  • They strongly agreed that “O.C. Tanner helps my organization accomplish and appreciate great work.”




About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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