Calabrio ONE Customer Satisfaction Rating
Daniel Acosta, an application analyst at Houston Methodist, would be very likely to recommend Calabrio ONE for this reason:
I have been using Calabrio for over 7 years, and have evaluated several other solutions. None is as complete as Calabrio.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio Software Customer Satisfaction Rating
Ruud God, an IT Specialist at Rabobank, would be very likely to recommend Calabrio software for this reason:
Excellent performance and good support.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio Software?”
Calabrio Customer Connect 2017 Customer Satisfaction Rating
Allissa Chesser, a Customer Support Manager at Bank of the Ozarks, would be very likely to recommend Calabrio Customer Connect 2017 for this reason:
Not only was I able to collect more information about the Calabrio ONE suite and all of the benefits that are available through these products, but I was able to make connections with other professionals in our field. These connections are invaluable to me and I would definitely recommend this as an experience to others working in the contact center or WFM environment.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio Customer Connect 2017?”
Calabrio Software Customer Satisfaction Rating
A Business Project Manager at a large Belgian consumer services company would be very likely to recommend Calabrio ONE for this reason:
Efficient and friendly product.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio Software?”
Calabrio ONE Customer Satisfaction Rating
An IT Architect at a large enterprise food company would be likely to recommend Calabrio ONE for this reason:
Calabrio Cloud is useful to our organization.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
Corey Carter, an Order Management Manager at Cepheid, would be very likely to recommend Calabrio ONE for this reason:
Calabrio makes WFM much easier.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Business Project Manager at an S&P 500 consumer products company would be very likely to recommend Calabrio ONE for this reason:
All of the Calabrio team members are great partners to us. Whenever we have a question, concern, or need guidance they are very responsive.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Senior IT Architect at a medium enterprise pharmaceuticals company would be likely to recommend Calabrio ONE for this reason:
Calabrio’s service was prompt and professional.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Customer Support Manager at a small business retail company would be very likely to recommend Calabrio ONE for this reason:
Calabrio is easy to use. It has many of the components I needed to gain an understanding of our customers’ experience with my team.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Business Professional at a medium enterprise energy & utilities company would be very likely to recommend Calabrio ONE for this reason:
I have utilized many different WF/QM softwares and this is the easiest to implement, use, and train to any level of staff. The ability to have an input into features is a great idea.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
Dan Fiorito, an IT Manager at Superior Propane, would be very likely to recommend Calabrio ONE for this reason:
Calabrio is a good, robust system and the support is top notch.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Business Professional of a Global 500 transportation services company would be likely to recommend Calabrio ONE for this reason:
Calabrio is easy to use and has an intuitive interface.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Business Professional of a large enterprise transportation services company would be very likely to recommend Calabrio ONE for this reason:
Calabrio’s user interface is very easy to navigate.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Review
4/5 Stars
We currently use the call recording solution and are testing the QM and WFM solutions.
Calabrio works hard at understanding their clients’ needs and finding solutions with their product that will fit those needs.
Calabrio ONE Customer Satisfaction Rating
A Business Professional of a large enterprise transportation services company would be very likely to recommend Calabrio ONE for this reason:
Ease of use. The functionality is easy to understand and manageable while still being robust enough for even the largest call centers.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Testimonial
Calabrio will help our organization by giving us this insight that we haven’t had in so long. We used to have phone recording but never screen recording and it is going to help us out across all of our locations with training purposes.
— IT Professional, Medium Enterprise Retail Company
Calabrio ONE Customer Satisfaction Rating
An IT Systems Analyst of a large enterprise retail company would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE is a very reliable product.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Business Project Manager of a large enterprise retail company would be very likely to recommend Calabrio ONE for this reason:
Stable application and easy to use.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
An IT Architect of a Fortune 500 retail company would be very likely to recommend Calabrio ONE for this reason:
Calabrio is easy and accurate.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
An Operations Manager of a medium enterprise insurance company would be likely to recommend Calabrio ONE for this reason:
The system has been very user-friendly, and the onsite training was extremely beneficial for the implementation of WFM.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Testimonial
Calabrio has allowed us to view our CSRs screen recording in an effort to identify training and/or behavioral issues. We use that information to develop our staff to increase our productivity and performance.
— Business Director, Medium Enterprise Insurance Company
Calabrio ONE Customer Review
Within our organization, we have nearly 30 different business units each with their own unique requirements. For some we use Calabrio for compliance (Archive) recording only, while others leverage the Quality side only recording some calls to be graded, and others use both.
I would, Calabrio works. It has many options; with little training it’s easy to use and the tech support is great.
