Calabrio ONE Customer Testimonial
We have been able to greatly increase the amount of agent evaluations we are doing with Calabrio ONE. We’re increasing our training to address issues presented by the evaluations.
— Business Professional, Medium Enterprise Insurance Company
Calabrio ONE Customer Testimonial
With Calabrio ONE QM evaluation monitoring, we can engage agents quickly and provide the proper coaching. Adherence is calculated much quicker allowing agents to know where they stand.
— IT Director, Medium Enterprise Non Profit Company
Calabrio ONE Customer Testimonial
Calabrio ONE has helped us gain visibility within the contact center to better reward those who are doing exceptionally and to encourage them to maintain high standards of service, and to find those who need additional coaching.
— Compliance Officer, Medium Enterprise Consumer Products Company
Calabrio ONE Customer Satisfaction Rating
A Business Director of a medium enterprise insurance company would be likely to recommend Calabrio ONE for this reason:
I think Calabrio is user-friendly and has some easy to use features.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
John Lockwood, an Operations Manager at State of Oregon – Public Employees Retirement System, would be likely to recommend Calabrio ONE for this reason:
Ease of use and stability.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
An IT Manager of a membership organization would be likely to recommend Calabrio ONE for this reason:
Calabrio ONE works well, offers good support, and provides the tools that most call centers need to manage quality.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
Scott Byl, an Engineer at Unity Health Plans Insurance Corporation, recommends Calabrio ONE, stating:
Of the products I have used for recording and evaluation, I haven’t seen anything outperform Calabrio ONE. They continue to beat their competition.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Consultant of a medium enterprise automotive & transport company would be likely to recommend Calabrio ONE for this reason:
Calabrio ONE is a great product and gives contact centers the leverage to staff the right person, in the right place, at the right time, eliminating a lot of the manual labor.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
An IT Administrator of a large enterprise insurance company would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE is easier to install than most competitors and offers many features to improve call centers.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
An IT Project Manager of a medium enterprise energy & utilities company would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE has been very easy to deal with and very quick on their responses.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Network Administrator of a large enterprise hospitality company would be very likely to recommend Calabrio ONE for this reason:
The Calabrio ONE product we have in place has been very stable and the Customer Support has been very efficient and professional the few times I have had to call.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
Cesar Martinez, an Executive at Banco De Reservas, would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE has been an amazing solution to our needs. Fits like a glove to our industry.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
Andrew Hansen, a System Administrator at National Marrow Donor Program, would be very likely to recommend Calabrio ONE for this reason:
Fantastic product and great support to help!
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
An IT Specialist of a Global 500 computer services company would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE is a very useful tool for contact center and has a friendly and simple interface.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
An Operations Manager of a medium enterprise financial services company would be very likely to recommend Calabrio ONE for this reason:
The functions of Calabrio ONE are perfect for every need we have. It exceeded my expectation.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Business Project Manager of a state & local government would be very likely to recommend Calabrio ONE for this reason:
We have been using Calabrio ONE in our office and it has been extremely useful to address our staffing needs.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
Paresh Wagh, a Senior Cisco VoIP Engineer at Finicity, would be very likely to recommend Calabrio ONE for this reason:
Amazing support.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
An Operations Manager of a small business chemicals company would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE is needed if you are running a call center. It is a very valuable tool in this industry.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Compliance Officer of an educational institution would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE is easy to use and the most effective way to perform quality assurance for recorded phone calls.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
An IT Systems Analyst of a large enterprise financial services company would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE is full-featured, yet simple to navigate and use from the business perspective.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
An IT Director of a large enterprise media & entertainment company would be very likely to recommend Calabrio ONE for this reason:
We’ve used Calabrio solutions for the past 7+ years and have always had a great experience.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
An Engineer of a large enterprise professional services company would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE is easy to use for both the Administrator and the Supervisors (end user).
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
An IT Architect of a Global 500 food company would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE provides a great report, real-time monitoring, and great Analytics apps.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
A Business Director of a medium enterprise hospitality company would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE support is excellent.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
Wade Croce, an Operations Analyst at Boston Children’s Hospital, would be very likely to recommend Calabrio ONE for this reason:
Great product and support.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
An IT Administrator of a medium enterprise professional services company would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE has all-inclusive solutions and the company listens to what industry users say they need.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
Edward Brooks, an Engineer at MB Financial, would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE employees, both Sales and Support, offer the best customer service!
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
Calabrio ONE Customer Satisfaction Rating
Jamey Anderson, an EVP of Operations at Virteva, would recommend Calabrio ONE for this reason:
Calabrio ONE gives us everything we need for both WFM and QM. Calabrio has the combination of a solid product and great customer service that sets them apart from the competition.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Calabrio ONE?”
