Calabrio Customer Statistic
82% of surveyed organizations report that employee engagement is important when investing in cloud technology.
Calabrio Customer Satisfaction Rating
An Engineer at a medium enterprise financial services company would be very likely to recommend Calabrio for this reason:
I feel this product is really maturing and have enjoyed being able to see that this past 5 years. It is a very robust system and can expand as you do.
Calabrio Customer Satisfaction Rating
A Contact Center Director at a medium enterprise energy & utilities company would be very likely to recommend Calabrio for this reason:
Calabrio continues to display a customer centric approach to their relationships with their customers and above all, takes their customers feedback directly into account when considering their roadmap for development.
It’s nice to see a partner which has the executive level engaged at all levels with their customers and their employees.
Calabrio ONE Customer Testimonial
Having a training module for the agents and not having to take them off the floor for training sessions has been a plus. Also, it seems it is easier for agents, very clean and straight forward. We are just starting to have the agents take the module and use the system so more great things to come.
— Jennifer Finney, System Administrator, GE Appliances
Calabrio ONE Customer Satisfaction Rating
A line of business manager at a non-profit would be likely to recommend Calabrio ONE for this reason:
Calabrio is an easy-to-navigate, user-friendly system for recording and monitoring calls.
Calabrio ONE Customer Satisfaction Rating
A senior executive at a medium enterprise financial services company would be very likely to recommend Calabrio ONE for this reason:
“Calabrio gives me access to everything that I need on call recordings and reporting.”
Calabrio ONE Customer Satisfaction Rating
John Raiano, an IT specialist at Motorola Solutions, would be very likely to recommend Calabrio ONE for this reason:
Calabrio technicians are very informative and knowledgeable. They were prompt to communicate a solution for our issue.
Calabrio ONE Customer Satisfaction Rating
A line of business manager at a medium enterprise consumer services company would be very likely to recommend Calabrio ONE for this reason:
Calabrio ONE is a great product that is easy to understand and customizable to our needs.
Calabrio ONE Customer Satisfaction Rating
Lisa Gomez, an operations manager at Broadway Bank, would be very likely to recommend Calabrio ONE for this reason:
I find the software very user-friendly. The Calabrio team is always willing to help and listen to customer concerns.