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TechValidate Research on Pragmatic Institute

9 Charts


Pragmatic Institute Customer Research

Benefits for Medium Enterprise Hardware, Software and Services Organizations.

Which of the following benefits have you and/or your team realized as a result of taking the courses?

Shortened sales cycle
3%
Increase in number of releases in a given year
13%
Better understanding of product roles within organization
85%
Increased executive support for product efforts
31%
Increased confidence in roadmap
53%
Identification and penetration of new markets
19%
Better alignment with internal teams
66%

Pragmatic Institute Customer Research

Which of the following benefits have you and/or your team realized as a result of taking the courses?

Better understanding of product roles within organization
83%
Better alignment with internal teams
61%
Increased confidence in roadmap
55%
Increased executive support for product efforts
33%
Identification and penetration of new markets
18%
Increase in number of releases in a given year
10%
Shortened sales cycle
3%

Pragmatic Institute Customer Research

Which of the following reasons led you to take training with Pragmatic Institute?

Desire to increase strategic focus
70%
Unclear roles and responsibilities
49%
Lack of alignment with internal departments
38%
Need to improve time to market
18%
Competitive pressure
13%
Underperforming products
13%
Concerns about hitting revenue targets
8%
Poor sales
3%

Pragmatic Institute Customer Research

Training Results for Large Hardware & Software Companies

Please quantify the following benefits that you and/or your organization have realized since taking the Pragmatic Institute training.

100%+ 75-99% 50-74% 25-49% 0-24%

Increase in product/feature usage
Reduction in time to market
Reduction in rework required
Increase in product sales
Improvement in customer satisfaction/NPS
Increased understanding of the market and its problems

Pragmatic Institute Customer Research

ROI of Pragmatic Institute Training

Please quantify the following benefits that you and/or your organization have realized since taking the Pragmatic Institute training.

100%+ 75-99% 50-74% 25-49% 0-24%

Increase in product/feature usage
Reduction in time to market
Reduction in rework required
Increase in product sales
Improvement in customer satisfaction/NPS
Increased understanding of the market and its problems

Pragmatic Institute Customer Research

Rate the frequency of the following challenges before taking training with Pragmatic Institute.

Extremely Often Very Often Somewhat Often Uncommon Rare
Product launches delayed

13%

29%

41%

13%

4%

Roadmap was guided by opinions not market facts

23%

42%

25%

8%

2%

Delivered features weren't being used by customers

7%

26%

44%

20%

3%

Important features were dropped from each new release

6%

22%

38%

26%

8%

Revenue goals not hit

6%

24%

37%

24%

9%

Deals were being heavily discounted to close

7%

23%

39%

23%

8%

Pragmatic Institute Customer Research

Rate the frequency of the following challenges before taking training with Pragmatic Institute.

Extremely Often Very Often Somewhat Often Uncommon Rare
Product launches delayed

13%

29%

41%

13%

4%

Roadmap was guided by opinions not market facts

23%

42%

25%

8%

2%

Delivered features weren't being used by customers

7%

26%

44%

20%

3%

Important features were dropped from each new release

6%

22%

38%

26%

8%

Revenue goals not hit

6%

24%

37%

24%

9%

Deals were being heavily discounted to close

7%

23%

39%

23%

8%

Pragmatic Institute Customer Research

Which of the following benefits have you and/or your team realized as a result of taking the courses?

Better understanding of product roles within organization
83%
Better alignment with internal teams
61%
Increased confidence in roadmap
55%
Increased executive support for product efforts
33%
Identification and penetration of new markets
18%
Increase in number of releases in a given year
10%

Pragmatic Institute Customer Research

Experience Real ROI from Your Training Dollars

Organizations reported the following benefits since taking the Pragmatic Institute training.

100%+ 75-99% 50-74% 25-49% 0-24%

Increase in product / feature usage
Reduction in time to market
Reduction in rework required
Increase in product sales
Improvement in customer satisfaction / NPS
Increased understanding of the market and its problems



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