Original Research on Pragmatic Institute

Pragmatic Institute Customer Research

Which of the following benefits have you and/or your team realized as a result of taking the courses?

Better understanding of product roles within organization	83%
Better alignment with internal teams	61%
Increased confidence in roadmap	55%
Increased executive support for product efforts	33%
Identification and penetration of new markets	18%
Increase in number of releases in a given year	10%
Shortened sales cycle	3%

Pragmatic Institute Customer Research

ROI of Pragmatic Institute Training

Please quantify the following benefits that you and/or your organization have realized since taking the Pragmatic Institute training.

100%+ 75-99% 50-74% 25-49% 0-24%

Increase in product/feature usage
Reduction in time to market
Reduction in rework required
Increase in product sales
Improvement in customer satisfaction/NPS
Increased understanding of the market and its problems

Pragmatic Institute Customer Testimonial

Pragmatic Institute training has ensured that we stay laser focused on customer problems. We only build solutions to the problems that are urgent, pervasive, and which our customers are willing to pay for.

— Business Director, Fortune 500 Aerospace & Defense Company

Pragmatic Institute Case Study

Quest Analytics

Introduction

This case study of Quest Analytics is based on an August 2020 survey of Pragmatic Institute customers by TechValidate, a 3rd-party research service.

“Now I have an understanding of the market framework that can establish consistency within our org.”

Challenges

They chose Pragmatic Institute for the following reasons:
- Increase strategic focus
- Gain clarity in roles and responsibilities
- Align with internal departments

Experienced the following challenges with the corresponding frequency:
- delays in product launches: somewhat often
- roadmaps that were guided by opinions and not market facts: extremely often
- delivered features that weren’t being used by customers: very often
- important features that were dropped from each new release: uncommon
- revenue goals that were not being hit: uncommon
- deals that were being heavily discounted: uncommon

Use Case

The key features and functionalities of Pragmatic Institute that the surveyed company uses:

Employees have taken training classes in the following areas:
- Foundations
- Focus
Had the following groups attend the Pragmatic Institute training:
- Product management leadership

Results

The surveyed company achieved the following results with Pragmatic Institute:

Has been able to realize the following benefits by taking the courses:
- Gain a better understanding of product roles within their organization
- Increase executive support for product efforts
- Increased confidence in the roadmap
- Better align with internal teams
Estimates their level of improvement to be as follows for each of the corresponding areas since taking Pragmatic Institute training:

Pragmatic Institute Case Study

Fiserv

Introduction

This case study of Fiserv is based on a March 2017 survey of Pragmatic Institute customers by TechValidate, a 3rd-party research service.

“With Pragmatic Institute, I have a greater focus on identifying true customer problems and defining new product / existing product enhancements with higher market value.”

“From an organizational perspective, Pragmatic Institute has allowed us to spend more time on understanding the market and less time contributing to the technical design and operational support.”

Challenges

Took training courses from Pragmatic Institute in order to:
- Increase strategic focus
- Hit revenue targets

Use Case

Fiserv employees have taken the following training courses:
- Foundations
- Focus
- Build

The entire product management and entire product marketing teams attended the Pragmatic Institute training:

Fiserv has offered Pragmatic Institute training to its employees for 3-5 years.

Results

Pragmatic Institute training has helped Fiserv:
- Gain a better understanding of product roles within their organization
- Increase executive support for product efforts
- Increased confidence in the roadmap
- Identify and penetrate new markets
- Better align with internal teams

Quantifiable results since taking Pragmatic Institute training are estimated at:
- Reduced rework: 75-99%
- Increase in customer satisfaction/NPS: 75-99%
- Increased understanding of the market and its relevant problems: 75-99%
- Increase in product / feature usage: 50-74%
- Reduced time to market: 50-74%
- Increased product sales: 50-74%

The Data Incubator Customer Review

4.5/5 Stars

How our organization uses The Data Incubator:

I am very satisfied. I came away with knowledge and skills I would not have gained on my own.

TechValidate Research on Pragmatic Institute

These pages present data that TechValidate has sourced via direct research with verified customers and users of Pragmatic Institute. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

ROI of Pragmatic Institute Training

Quest Analytics

Introduction

Challenges

Use Case

Results

Company Profile

About Pragmatic Institute

Fiserv

Introduction

Challenges

Use Case

Results

Company Profile

About Pragmatic Marketing

How our organization uses The Data Incubator:

Would you recommend The Data Incubator?

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About Pragmatic Institute

Pragmatic Institute is committed to providing great education to product leaders, business professionals and data scientists. Become market- and data-driven, and enhance your products, your business and your career with Pragmatic Institute.