TechValidate Research on Crisis Prevention Institute

1110 TechFacts – Page 16 of 37


Crisis Prevention Institute Customer Satisfaction Rating

Caroline Beischer, Psy.D., a School Psychologist at Sussex Wantage Regional School District, would be very likely to recommend Crisis Prevention Institute for this reason:

I am very likely to recommend CPI to a friend or colleague because I have personally benefited in my professional role and witnessed improvements in the staff that embrace and practice the CPI content/skills.

Crisis Prevention Institute Customer Satisfaction Rating

Joshua Brown, a Teacher: Specialized Subjects at Medford School District, would be very likely to recommend Crisis Prevention Institute for this reason:

Because I know the de-escalation strategies and categorization works, and because I know the physical skills (disengagement and restraint) are effective ways to keep staff and students safe.

Crisis Prevention Institute Customer Satisfaction Rating

Stephanie Bryan, a Director of Student Services at Washingtonville Central School District, would be very likely to recommend Crisis Prevention Institute for this reason:

I have seen effective results in using CPI.

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

CPI helps staff to better manage and direct their anxiety in a crisis situation, making it safer for all persons involved.

Karyn Shine, StaRN Clinical Instructor, HealthTrustWS

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

Change in staff attitude and culture.

Dante Fabunan, Nurse, Catholic Health Services of Long Island

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

The verbal de-escalation and focus on early intervention increase staff confidence and prevent situations from escalating to the point of needing physical intervention.

Stephen Troup, Lead Security Officer, Munson Healthcare Charlevoix Hospital

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

The de-escalation portion is very beneficial it allows us to address the levels of crisis and focuses on identifying the behaviors and providing an appropriate responses before the situation escalates.

Daniel Henderson, Manager, Regional One Health

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

Constructive feedback and local training of staff on the same level.

Daniel Byerly, Security Officer, Ascension St. Vincent Health Indianapolis

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

Clear and easy to use techniques

Kurt Harvey, Supervisor, Ascension Borgess Hospital

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

I have learned to hear people and what they are saying and sometimes by using the Integrated Experience and being Supportive it really makes the codes a lot easier to handle.

Richard King, Coordinator/Specialist, 954.735.6000x4426

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

De-escalation techniques are clear and easy to implement

Carol Gillis, Director, Edinburg Center

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

It has opened my eyes and thoughts of what it looks like to OTHERS when we deal with someone in crisis. How we can change what they see in times of crisis just by our responses to crisis situations.

Carrie Jenkins, CNA2, Cheyenne Regional Medical Center

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

It is very user friendly and addresses all levels of learning capabilities

Ernest Frost, Nurse, Springfield Hospital

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

It gives staff other options and alternatives besides physical restraints in the clinical setting.

Jessica Ward, Nurse, ST JOHN HEALTH SYSTEM

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

Allows staff, that have no experience, the tools to feel confident in providing a safer working environment.

Audrey Cottingham, Nurse, Action for Results, Inc

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

Being able to have a structured, consistent curriculum to use with my staff. Modular format to the training allows for brief segments to be presented individually to minimize time away from phones/work while also providing valuable intervention and prevention strategies.

Steven Rudness, Coordinator/Specialist, Upper Peninsula Health Plan

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

Provides a forum for staff to discuss and share about experiences on the floor. Teaches staff better ways to deal with heightened patients.

Dionis Williams, Nurse, MedStar Health

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

The consistent message and training opportunity for those who have not been comfortable in the past with addressing patient behaviors.

Meisha Nickerson, Manager, PCHC

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

The class is a great team building exercise and introduces great ideas for showing empathy and assisting patients in crisis.

Tina Marshall, Clinical Educator RN, Moab Regional Hospital

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

I am always thinking ahead of what could this situation turn into and have a plan formed.

Gerald Liberatore, Nurse, Conway Medical Center

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

It is easy to follow and teach. It’s engaging and keeps individuals focused.

Patrick Drossel, Supervisor, West Central Mental Health Center Colorado

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

Provide an alternate way of dealing with tense/stressful encounters. Rational detachment, “not-picking-up-the-rope”, empathic listening, not being judgmental.

Phyllis Grady, Nurse, Saint Francis Health System

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

I feel it allows staff members the opportunity to discuss, process and become equipped with tools to combat common escalating situations unique to their care environments and intervene early with verbal de-escalation techniques

Dawn Lacasella, Staff Development Nurse Educator, Loma Linda University Health

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

We have found that the most beneficial aspect of CPI training has been how well organized and thorough the information is. We spend an entire day on the verbal interventions and then another full day on the physical interventions. That much practice and active use of the information really helps the staff understand how to use the information that they are being taught.

Chris Frost, Training Program Manager, Parsons State Hospital and Training Center

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

CPI is a very thorough program. It covers all areas of de-escalation.

Paul Toth, Director, Eagleville Hospital

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

Improves peoples skills regarding being proactive rather then reactive.

Heather Boudreaux, Medical Certification Specailist , Acadiana Area Human Services District

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

CPI training gives you a better understanding of how to communicate with others around you.

Charles Teasley, Security Officer, Olean General Hospital

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

The use of CPI ensures no harm to the patient, visitor, or employee.

Brad Sartin, Security Captain, North Mississippi Medical Center

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

It helps your employees feel that they’re all on the same team and can work together in situations

Jeremy Patterson, Director, Howard Memorial Hospital

Crisis Prevention Institute Customer Testimonial

What have you found most beneficial about CPI Training?

It gives us something uniform to teach the frontline staff. The content is organized and clear.

Tanya Isaacs, Coordinator/Specialist, The Queen's Medical Center




More Research on Crisis Prevention Institute