Crisis Prevention Institute Customer Testimonial
Teaching limit setting, being proactive versus reactive, recognizing signs of anxiety and supporting before a crisis escalates
— Tim Garriss, Behavioral Health Occupational Therapy, ECU Health Medical Center
Crisis Prevention Institute Customer Testimonial
CPI training has greatly increased staff’s confidence in being able to effectively handle crisis incidents. Also, the overall security system for the network has been improved as a result of staff’s interest concerning overall safety in their work environment.
— Aurelia Celestine, Nurse, EXCELTH, INCORPORATED
Crisis Prevention Institute Customer Testimonial
Just being able to speak to how to use the verbal de-escalation techniques. Knowing how to recognize early warning signs. Being able to clearly speak to re occurring issues or trend we see
— Mara Jones, Nurse, Avera Health
Crisis Prevention Institute Customer Testimonial
Staff learn the four behavior levels and corresponding staff approaches which help them identify the persons behaviors better and when and how to intervene in a timely manner, in the most appropriate way to help the person de-escalate. Also, persons behaviors have reduced as well as incidents.
— Agnes Achu, Incident Management Coordinator/Training Coordinator, Capital Care Inc
Crisis Prevention Institute Customer Testimonial
CPI puts the entire hospital on the same page when it comes to patient de-escalation as well as when it comes to disengagements and hold. Since we are able to coordinate all of these interventions they are more successful in their utilization.
— Curtis Lehr, Coordinator/Specialist, HIGHLAND SPRINGS HOSPITAL
Crisis Prevention Institute Customer Testimonial
De-escalation techniques have become beneficial, and there is a decrease in physical holds and restraints.
— Deanna Rose, Acute Care Technician / CPI Instructor, The Children's Hospital of Philadelphia
Crisis Prevention Institute Customer Review
4/5 Stars
We provide training to staff that work with high level of behaviors
Yes, it is a very good program that can be presented on a level that most staff can comprehend and facilitate
Crisis Prevention Institute Customer Review
4/5 Stars
My organization is seeing the necessity of good aggression management training (CPI), which I have put together as an effective educational experience and demonstrated the use of these skills in real-time to floor staff who see how it can be used for effective ad quality treatment of patients.
Yes. I have demonstrated in two separate agencies that using CPI effectively will decrease seclusion and restraints as well as improve staff confidence and patient and staff safety.
Crisis Prevention Institute Customer Review
4.5/5 Stars
CPI is the basis for patient intervention that all of our employees are taught when they come in to the hospital their first week of orientation. This coincides with organizational policy so the entire staff is able to coordinate for de-escalation and restraints when these things become necessary.
I would recommend CPI because the techniques that are taught are broadly applicable and able to be utilized by all staff. I would also recommend it because there is an emphasis on verbal de-escalation and an understanding that physical interventions are only to be utilized as a last resort.
Crisis Prevention Institute Customer Review
4/5 Stars
Our organization uses CPI to better understand how to use your words, tone, volume and body language to de-escalate crisis behavior
This program covers a variety of reasons someone may go into crisis behavior and teaches how to approach the behavior safe and effective.
Crisis Prevention Institute Customer Review
4.5/5 Stars
We are using Level 2, 3, and 4 in our organization. Our Medical Group will be using just the verbal component. We have started to expand our training to staff to include Verbal and Disengagements (Level 3). Our high risk areas have remained the same and will received the full training.
I’d recommend CPI to other customers for the flexibility of the program (ie-SEAT). I feel it allows us to still be safe but apply principles to situations that do not follow a cookie cutter method. You can’t force individuals in crisis to behave in a specific way and some programs are strict on what you can and can’t do.
Crisis Prevention Institute Customer Review
3.5/5 Stars
We use CPI for the purpose of managing a crisis in the manner that we hope to avoid any physical intervention. We use verbal de-escalation techniques as apposed to restraints if possible.
I believe the verbal de-escalation if utilized correctly is very valuable in many scenerios.
Crisis Prevention Institute Customer Review
4/5 Stars
We use this alot in our behavioral department as well as on our floors. Sometimes people dont see that our inpatient units do get patients that come in in crisis or due to long stays (unable to find placement) have crisis moments while here.
I absolutely would and DO recommend everyone become CPI trained just so they learn how to deal with these situations Safely, Effectively, Acceptably and be able to use it on any floor in any department in any situation.
Crisis Prevention Institute Customer Review
5/5 Stars
it is used to promote confidence if a crisis arises and the ability to deal with same in a safe manner
I would recommend this to any and everyone I have been doing this job for over 28 years and have found this to be the safest and easiest to learn and teach Anytime I have needed any type of help all I have to do is call CPI center and its taken care of The folks there performs in a stellar manner and is a pleasure to deal with! Hands down a great tool to have