CPI Improved Staff Skills at USD 480
“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”
to Help Reduce Exposure to Liability:
Due to the amount of lawsuits and incorrect ways of handling crisis situations which have been reported within the region that I work in, I see the need for more people to get certified and take the courses CPI offers – especially the Nonviolent Crisis Intervention® course.
My staff are more confident when disruptive behavior occurs. They feel more equipped with knowledge about how to relate rather than react to our residents. Some of our more timid residents are less timid in actions because they feel the staff have been trained to ‘handle the bullies,’ as one resident stated.
— Director of Behavioral Health, Medium Enterprise Health Care Company