Crisis Prevention Institute Customer Review
5/5 Stars
We utilize what we have learned from CPI how to de escalate situations more successfully and effectively. In doing so, we have decreased the amount of times we have to use physical restraints.
Yes, It’s a great program. I feel for me personally, it’s not only helped me in my professional life, but also in my personal life.
Crisis Prevention Institute Customer Review
3.5/5 Stars
All staff are trained in CPI as part on new employee orientation. It is the basis of our dealing with crisis situations.
Yes it has good information for staff.
Crisis Prevention Institute Customer Review
4/5 Stars
To keep communication with escalated clients positive and therapeutic to minimize judgmental behaviors toward clients that can worsen outcomes that result in positive resolutions.
Yes to strengthen communication, problem-solving, and critical thinking skills.
Crisis Prevention Institute Customer Review
4.5/5 Stars
Making time for staff to be trained in a classroom experience with one another so that we can use real past experiences with patients as role playing scenerios. Reinforce concepts after training and encourage one another when with patients in distress to use the skills learned and not revert back to old behavior as a response.
Yes, the situations, concepts and understanding of precipating factors, rationaly detachment and integrated response help staff to understand the why as well as the what. That framework and underpinning of the course content are a great springboard to the actual responses and actions to take in crisis.
Crisis Prevention Institute Customer Review
5/5 Stars
We use CPI to help other staff what to look for and what to do when you have a crisis.
So others could learn how to cope.
Crisis Prevention Institute Customer Review
4.5/5 Stars
We utilize CPI to give confidence to our staff when they have to control a crisis. We want them to practice personal safety and be proactive.
Yes, we do recommend CPI. We see it as a program that focuses on preventing crisis but, if needed we have the tools to physically get in control of risk behaviors that our clients sometimes present.
Crisis Prevention Institute Customer Review
4/5 Stars
We use CPI to insure that everyone exist in an environment where they feel the care, welfare, safety and security that should be provided for all.
Yes, because it works.
Crisis Prevention Institute Customer Review
4/5 Stars
We train 100% of our staff for verbal intervention and holding skills as we are a small, critical access facility and often need to work as a team to provide safety in a crisis situation.
Yes. It is a well thought-through program that offers lots of resources. When people become more confident with this training it will be even more helpful. Staff are unsure and nervous about it now but with more practice, more confident I believe all staff will feel safer at work.
Crisis Prevention Institute Customer Review
4/5 Stars
For regulatory purposes, and to provide staff with the necessary tools to interact appropriately in a crisis situation
Yes, it is a easy to learn and implement system of verbal and physical engagement techniques
Crisis Prevention Institute Customer Review
5/5 Stars
Required for employees in high patient traffic areas, patient care areas (such as units, med-surg., psych), security, companions. Regularly offers classes, at least twice monthly, as well as renewal classes.
Yes, highly recommended. Everyone whose job encounters other human beings should take this class. It teaches you how to deals with all situations and effective communication tools.
Crisis Prevention Institute Customer Review
5/5 Stars
We train all of our new staff in NCI with APS. We also trained all of our current staff in it as well. Every department also gets a booster every month to keep the information fresh in their minds. The staff also fill out the debrief reports after every safety hold that they have to do.
I would absolutely recommend it to any organization that encounters people in crisis. Even if they just do the verbal certification, it would be very beneficial for their staff.
Crisis Prevention Institute Customer Review
5/5 Stars
We use it to strive toward a safer environment for our patients, staff and visitors.
Absolutely. The program is understandable and adaptable to many situations. It reminds us of life skills that help us in escalating situations in the workplace and beyond.
Crisis Prevention Institute Customer Review
5/5 Stars
We train all of our nursing and Security staff to deescalate escalating behavior before it gets out of hand and the use of physical force is only used as a last resort.
CPI is a great tool to protect the care, welfare, safety, and security of those we serve.
Crisis Prevention Institute Customer Review
5/5 Stars
Crisis Prevention Institute is being rolled out to 100% of the hospital staff including patient registration and Food Services. I have noticed a overall improvement with EVERYONE being trained. The program works much better when the training is offered to the entire team.
For years we have only been training the ED staff, I would recommend training your entire team. It has been much more a culture of our operations now everyone is on the same page.
Crisis Prevention Institute Customer Review
5/5 Stars
We currently train all our frontline inpatient staff Verbal Deescalation. Our emergency department, behavioral health units and security staff receive Nonviolent crisis intervention and we plan on release Safety First to everyone else in the organization with little to no patient contact.
The materials organization and the support from CPI.
Crisis Prevention Institute Customer Review
5/5 Stars
All ED and Psych staff get trained, and all other frontline staff get verbal de-escalation training.
Yes, the techniques work in all types of situations where people and conflict could arise.
Crisis Prevention Institute Customer Review
5/5 Stars
We train Frontline staff to be better prepared to manage challenging situations.
Absolutely! In my experience, CPI is the most complete “package” at providing this information. From training instructors to staff to providing continued support: they are top notch!!
Crisis Prevention Institute Customer Review
5/5 Stars
Instruct mandatory Departments (Behavioral Health, ED, Security). We are expanding our offerings to other departments.
Yes-Gold Standard
Crisis Prevention Institute Customer Review
4.5/5 Stars
We provide all staff with CPI training and offer refreshes, or the opportunity to work through concerns that staff may have.
Absolutely! I think this training is phenomenal for staff, especially those that have little to no prior experience. It allows people to broaden their understanding of the individuals we work with and the different challenges they may face, while providing the foundation for how to help those individuals work through those moments, while validating them.
Crisis Prevention Institute Customer Review
5/5 Stars
We train all of our emergency department staff, security and our staff who sit for psychiatric patient. We have seen a decrease in the amount of restraints due to our staffs ability to deescalate patients and recognize behavioral changes early on.
We have seen a decrease in the amount of restraints due to our staffs ability to deescalate patients and recognize behavioral changes early on.
Crisis Prevention Institute Customer Review
5/5 Stars
Training is for Emergency Department, Behavioral Health Units, our Traumatic Brain Injury unit, as well as float pool.
Very comprehensive and complete. I really love the example of the ice berg and what is known vs. the unknown. The verbal de -escalation techniques are spot on. I wish there was a way of putting in more about staff fear and anxiety. The first edition certainly went into more detail about fear and anxiety.
Crisis Prevention Institute Customer Review
5/5 Stars
We use it in ER, Behavioral Health, and in a limited way with the rest of our faciliy.
I would recommend CPI as a leader in the field. As a certified behavior and values consultant, I am well aware of the need to train people on conflict resolution and communication in high stress situations.
Crisis Prevention Institute Customer Review
5/5 Stars
Our class is mandatory for all new hires and needs to be renew every 3 years.
More verbal intervention needs to be included in the class.
Crisis Prevention Institute Customer Review
5/5 Stars
CPI is used by my organization to promote verbal de-escalation first and restrictive intervention as a last resort. Also we utilized the COPING Model to encourage debriefing after a crisis.
Yes, I would recommend CPI because it utilizes nonaggressive approach toward the person experiencing a crisis.