TechValidate Research on Crisis Prevention Institute

364 TechFacts – Page 5 of 13


Crisis Prevention Institute Customer Satisfaction Rating

Simple and Safer Restraints and Prevention Techniques

Julie Hurley, a Professional Trainer at Randolph County Schools, recommends Crisis Prevention Institute because:

CPI training is a very great resource to use for de-escalation procedures and for the safest restraints. It is simple and has very easy steps to follow.

Crisis Prevention Institute Customer Testimonial

How Has CPI’s Prepare Training® Made a Difference for You?

CPI provides useful tools for communication. It has given staff more confidence when dealing with clients and places the customers at ease knowing the situation is being addressed.

Steve Shumelda, City of Toronto Municipal Licensing and Standards

Crisis Prevention Institute Customer Satisfaction Rating

CPI Saved My Job

Katrina Townsend, a library staff member at City of Austin, recommends Crisis Prevention Institute because:

CPI saved my job and possibly my life. My library branch was overrun with people conducting criminal activity. They were stealing, fighting, performing sex acts, you name it and they were doing it. CPI gave my organization and me as an individual a framework to start from.

Crisis Prevention Institute Customer Fact

Staff Confidence Soars

Spartanburg County Public Libraries improved their staff’s skills and confidence by 100% since implementing CPI de-escalation techniques.

Crisis Prevention Institute Customer Fact

Eliminating Physical Restraint…

“We’ve decreased the use of physical restraint and seclusion by 100% since implementing CPI training.”

Crisis Prevention Institute Customer Fact

CPI Eliminates Physical Restraint!

New Haven decreased the use of physical restraint and seclusion by 100% since implementing CPI training.

Crisis Prevention Institute Customer Fact

Eliminating Physical Restraint!

Sunrise Detox decreased the use of physical restraint and seclusion by 100% since implementing CPI training.

Crisis Prevention Institute Customer Testimonial

How CPI Makes a Difference for Us

Since we invested in CPI, we have really started to live the philosophy. We have been able to decrease the use of restraints, provide a more therapeutic environment and programming for the children we serve, and provide staff with more resources for dealing with challenging behaviors. This has made a world of difference in the quality of services we provide to children and families, and making staff feel like they can do their jobs to the best of their abilities.

Kaitlin Kinsella, Treatment Manager, Dakota Boys and Girls Ranch

Crisis Prevention Institute Customer Testimonial

The Value of Training

CPI has made a difference in the lives of our staff and students in that there is an increased level of safety perceived by both. Staff feel better equipped in the de-escalation process, which decreases office referrals, explosive student behaviors, suspensions, and the need for restraint/seclusion. It has been a blessing to see the use of handcuffing students by security guards virtually eliminated!

Michelle DeJaeger, Administrator, Education Achievement Authority

Crisis Prevention Institute Customer Satisfaction Rating

CPI Support Is Amazing

Bobbi Nowaczyk, a Social Worker at Wisconsin Public Schools, recommends CPI because:

The phone support is AMAZING. I’ve experienced this through support’s sincere care and politeness as well as also the knowledge of the staff and information I have received. Crisisprevention.com is great and easy to navigate through. The mailings (resources and articles) are awesome and I love the philosophies and trainings I have attended and facilitated.

Crisis Prevention Institute Customer Satisfaction Rating

Why I Like CPI

Melanie Bibee, a Behavioral Specialist at Monroe County Schools, recommends Crisis Prevention Institute because:

CPI’s philosophy matches our philosophy in our schools. The format of training with all the active participation is what we know is most beneficial for true learning. The emphasis on ongoing training is appreciated. The fact that I, as a trainer, can call CPI and always get a live person is invaluable. Thank you!

Crisis Prevention Institute Customer Testimonial

School District U-46: Our Results With CPI

We have seen the number of fights and student-on-student conflict reduced. We have had staff report that the techniques have helped them with difficult situations. We have been able to gain consistency in the implementations to further reduce the growth of a crisis event. We have seen out-of-school suspensions reduced over 8 years by over 75% and expulsions for assault on staff reduced by over 60%.

John Heiderscheidt, Administrator, Elgin School District U-46

Crisis Prevention Institute Customer Fact

Improved Student Outcomes

“Using CPI training has led to improved student outcomes, because of an increase in direct instruction time. For instance, test scores, student grades, graduation rates, etc.”

Crisis Prevention Institute Customer Fact

Reduced Disruptive Behaviors

Elgin School District U-46 has reduced challenging/disruptive student behaviors by 50—75% since implementing CPI de-escalation techniques.

Crisis Prevention Institute Customer Testimonial

How Has CPI Made a Difference for You?

Based on the comments I receive from my staff after CPI training, they are more confident in dealing with individuals who are acting out.

Michael Noble, Security Professional, HCA Healthcare Inc.

Crisis Prevention Institute Customer Testimonial

CPI Provides Structure and Guidance

CPI provides an excellent framework for quickly assessing the severity of a student’s disruption, and provides structure and guidance for the intervention.

William Filler, Teacher, Marchus School, Contra Costa County Office of Education

Crisis Prevention Institute Customer Satisfaction Rating

The Best Fit for Our Needs

Dawn Zakzesky, a Nurse Educator at Froedtert Memorial Lutheran Hospital, recommends Crisis Prevention Institute because:

I have worked with CPI for several years. I actually pulled a group together at a previous job to plan and implement violence prevention training at that hospital. We looked at several programs and CPI best fit our needs. I am now with another organization and we too use CPI.

Crisis Prevention Institute Customer Testimonial

CPI Improves Your Teaching Skills

CPI has improved my teaching and facilitation skills! The facilitator who led my Instructor Certification Program was awesome and has helped me to help others know how to better communicate with patients before violence can occur.

Carol Ann Williamson, Nurse, Tarrant County Hospital District

Crisis Prevention Institute Customer Satisfaction Rating

#CWSS for Kids and Staff

Steven Dumouchel, a Health Unit Coordinator at Children’s Hospital of Eastern Ontario, recommends Crisis Prevention Institute because:

I believe CPI provides participants with a solid foundation with regards to its goal in instilling Care, Welfare Safety, and Security.

Crisis Prevention Institute Customer Testimonial

Staff Is More Confident

CPI has helped my staff members feel more confident in handling situations that may arise. This training gives them a sense of security and safety within our organization. They now strive to bring Care, Welfare, Safety, and Security to their daily interactions with patients.

Joshua Childers, Security Professional, King's Daughters Medical Center

Crisis Prevention Institute Customer Fact

Physical Restraint Down by 100%!

WestCare Foundation decreased the use of physical restraint and seclusion by 100% since implementing CPI training.

Crisis Prevention Institute Customer Fact

Eliminating Physical Restraint

Musquodoboit Valley Memorial Hospital decreased the use of physical restraint and seclusion by 100% since implementing CPI training.

Crisis Prevention Institute Customer Fact

CPI Reduces Physical Restraint Rates…

Mission Health, Inc. decreased the use of physical restraint and seclusion by 75—99% since implementing CPI Training.

Crisis Prevention Institute Customer Fact

CPI Helps Reduce Physical Restraint Rates

Providence Health System decreased the use of physical restraint and seclusion by 75—99% since implementing CPI Training.

Crisis Prevention Institute Customer Fact

100% Reduction Rate!

Rose Hill Center decreased the use of physical restraint and seclusion by 100% since implementing CPI Training.

Crisis Prevention Institute Customer Testimonial

The Confidence to PREVENT Problems

CPI helps in our efforts to de-escalate potential problems and also build confidence in our staff to ensure the safety of all staff, patients, and visitors.

Oliver Martin, Security Professional, Ochsner Foundation Hospital

Crisis Prevention Institute Customer Fact

Eliminating Physical Restraints…

BAWAC decreased the use of physical restraint and seclusion by 100% since implementing CPI Training.

Crisis Prevention Institute Customer Testimonial

CPI Helps You Set Limits Respectfully

Staff now have increased ownership in setting their own limits of what they are comfortable with.

Cassidy Maples, Human Resources Specialist, Salina Family Healthcare Center

Crisis Prevention Institute Customer Satisfaction Rating

CPI Trainers Teach Your Trainers to Be Amazing!

Gretchen Brill, a Therapist at CenterPointe, recommends Crisis Prevention Institute because:

My instructor, Alyssa, was amazing. My staff really feels that CPI has helped them work with their students with behavioral issues in the school system.

Crisis Prevention Institute Customer Fact

100% Physical Restraint Reduction

Eastside Medical Center decreased the use of physical restraint and seclusion by 100% since implementing CPI training.




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