TechValidate Research on Crisis Prevention Institute

364 TechFacts – Page 2 of 13


Crisis Prevention Institute Customer Statistic

CPI Sets the Gold Standard in Prevention & Verbal De-escalation Skills

86% of surveyed organizations rated CPI’s prevention & verbal de-escalation skills as better compared to other de-escalation training programs that they have attended.

86%

Crisis Prevention Institute Customer Statistic

Reducing Challenging Behaviors in Schools

61% of surveyed Educational Institution organizations reduced challenging/disruptive behaviors by 30-39% or more since implementing CPI de-escalation techniques.

61%

Crisis Prevention Institute Customer Statistic

Reducing Challenging Behaviors in Schools

74% of surveyed Educational Institution organizations reduced challenging/disruptive behaviors by 20-29% or more since implementing CPI de-escalation techniques.

74%

Crisis Prevention Institute Customer Statistic

95% of Healthcare Organizations Agree:

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

Crisis Prevention Institute Customer Statistic

Reducing challenging behaviors in schools

100% of surveyed educational institutions reduced challenging/disruptive behaviors by up to 20% or more since implementing CPI de-escalation techniques.

100%

Crisis Prevention Institute Customer Statistic

96% of Educational Institutions Agree:

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

Crisis Prevention Institute Customer Statistic

Improving Staff Skills & Safety

95% of organizations agreed

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

95%

Crisis Prevention Institute Customer Testimonial

Amazing Instructors

The instructors are amazing. Each time I go to a review or report I learn new and valuable ideas for helping me teach my staff to be confident. When I have a problem or issue I can call and have always felt that I was treated with respect, understanding and if they didn’t have the answer I needed then I would get a call with the help I need within a very short time.

Sue Taylor, Residential Program and Regulatory Coordinator, Crittenton Services

Crisis Prevention Institute Customer Testimonial

I know that I can reach out to anyone at CPI to brain storm difficult situations and come away with positive strategies I can take to my team.

Kim Nicol, Administrator, CBI health

Crisis Prevention Institute Customer Testimonial

Amazing Support

CPI’s instructor service and support are amazing. If I need a question I can call and get the answer quickly. Our organization went from teaching POSC to CPI which was a drastic change.

Kevin Byrns, Counselor, Norris Adolescent Center

Crisis Prevention Institute Customer Testimonial

It’s made things easier. I feel like I can support staff because I know that CPI supports me.

Celeste Lunt, Behavioral Interventionist, Greenfield Public School District

Crisis Prevention Institute Customer Testimonial

Excellent Customer Service

The customer service has been excellent. They are always available and ready to answer questions that come up.

Heather Howland, Curriculum/Instruction, Janesville Consolidated School District

Crisis Prevention Institute Customer Statistic

Reducing the use of physical restraints in schools

80% of surveyed Educational Institution organizations decreased the use of force, physical restraints and seclusions by 25-49% or more since implementing CPI Training.

80%

Crisis Prevention Institute Customer Statistic

Reducing worker compensation claims in educational institutions

100% of surveyed Educational Institution organizations reduced worker compensation claims by up to 20% or more as a result of implementing CPI techniques.

100%

Crisis Prevention Institute Customer Statistic

Majority of surveyed organizations who retrained every 6 months have reduced challenging / disruptive student behaviors by 25—50% or more since implementing CPI de-escalation techniques.

90%

Crisis Prevention Institute Customer Statistic

Reduce Worker Comp by Half

As a result of implementing CPI techniques, 40% of surveyed behavioral healthcare organizations reduced worker compensation claims by 50% or more.

Crisis Prevention Institute Customer Statistic

95% of CPI Customers Agree:

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

95%

Crisis Prevention Institute Customer Satisfaction Rating

CPI Supports Our Mission

Thomas Helm, a Security Professional at Sutter Health, recommends CPI because:

Nonviolent Crisis Intervention® training works well at our institution. The core philosophy fits with our mission.

Crisis Prevention Institute Customer Statistic

98% of Memory Care Organizations Agree:

“DCS improves staff skills in promoting positive behavioral responses with clients.”

98%

Crisis Prevention Institute Customer Statistic

97% of Correctional Facilities Agree:

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

97%

Crisis Prevention Institute Customer Statistic

73% of Dementia Care Customers Agree:

“DCS gives our facility a competitive edge which yields a solid marketing advantage.”

73%

Crisis Prevention Institute Customer Statistic

CPI Can Help Your Hospital

94% of healthcare organizations agree:

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

94%

Crisis Prevention Institute Customer Fact

CPI + PBIS = Success

“Nonviolent Crisis Intervention® training supports PBIS in schools and provides the de-escalation and intervention techniques that school personnel need on a daily basis.”

“As a result, our instructors are more confident in dealing with difficult behaviors. We’ve reduced those difficult behaviors by 40–49% and we’ve decreased the use of physical restraint and seclusion by 75–99%.”

Crisis Prevention Institute Customer Fact

Positive Results

DC Foster, a Behavioral Health Intervention Specialist and a Master Level CPI Certified Instructor at Arizona State Hospital, says:

“CPI improved staff de-escalation skills improved overall safety, and has become ingrained in our training.”

Crisis Prevention Institute Customer Fact

ROI on CPI at Arizona State Hospital

We’ve achieved return on investment with CPI by:

  • Meeting regulatory compliance
  • Reducing injuries
  • Reducing staff turnover
  • Improving staff skills and confidence
  • Improving the day-to-day interactions of our line staff with our patients
  • Building the skill sets necessary for developing and maintaining rapport with patients and creating positive relationships
  • Cooperatively establishing a culture of safety, respect for one another, and open and honest communication

Crisis Prevention Institute Customer Testimonial

CPI & Trauma-Informed Care

The Nonviolent Crisis Intervention® program is top-notch. Our staff are more confident on the job now. They have learned real skills that help them interact with our clients. The Trauma-Informed Care component has given them a better understanding of why our clients behave the way they do. It also shows them that as staff, we must have positive connections with our clients, offer them safety, and teach them impulse control.

Lisa Johnson, Prevention Educator, Lee County Youth Development Center

Crisis Prevention Institute Customer Satisfaction

92% of surveyed CPI customers are likely to recommend Crisis Prevention Institute.*

92%

Crisis Prevention Institute Customer Statistic

97% of CPI customers agreed with the following statement:

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

Crisis Prevention Institute Customer Statistic

82% of Certified Instructors Agree:

The Nonviolent Crisis Intervention® program’s enhanced content has helped them, their staff, and their organization. For example:

  • “My trainings are more relevant for more staff.”
  • “I’m able to train more staff.”
  • “Staff have more risk assessment skills.”
  • “Staff have more disengagement skills.”
  • “Staff have more skills to reduce restraint use.”
82%

Crisis Prevention Institute Customer Statistic

95% of Schools Agree:

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

95%



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