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TechValidate Research on Crisis Prevention Institute

1110 TechFacts – Page 2 of 37

Crisis Prevention Institute Customer Satisfaction Rating

Camela Dorsey, a Security Professional at Ochsner Foundation Hospital, would be very likely to recommend Crisis Prevention Institute for this reason:

Crisis Prevention Institute Customer Testimonial

Staff feels more confident and capable. A team approach is used which has reduced staff anxiety and the amount of personal injury to staff and students. Staff responds in a predictable manner which supports students. Students and parents know what to expect each and every time certain high-risk behaviors are presented. Staff feels more inclined to intervene knowing they are legally covered and that our school district has provided them with an outline for responding. Personally, I have grown professionally as an instructor and can not thank CPI enough!

— Stacey Curti, School Psychologist, Miller Place School District

Crisis Prevention Institute Customer Testimonial

CPI helps a lot with rapport building between staff and clients. Staff seems more confident in verbal de-escalation techniques. Clients overall feel safe and cared for.

— Rene Van Der Meer, Mental Health Program Specialist, Mountain Valley Child and Family Services

Crisis Prevention Institute Customer Testimonial

De-escalation has been very helpful in making sure students enjoy a positive, healthy, and safe learning environment.

— Jean Knowles, Counselor, Washington Community School District

Crisis Prevention Institute Customer Testimonial

For us, it has brought awareness about the power we hold to de-escalate situations. We have a high autism population at our school. In the past, before CPI training, situations got out of control when they didn’t need to. Now, our staff is trained in how to approach a student before things get out of control.

— Erin Wise-Jones, Psychologist, Adams 12 Five Star School District

Crisis Prevention Institute Customer Testimonial

CPI has changed the perceptions of thoughts and allowed staff to think through situations. They are proud when they use their skills and are successful.

— Melissa Martarona, Educator, Beauregard Parish School Board

Crisis Prevention Institute Customer Testimonial

Learning CPI has been very helpful and supportive to all staff and administration in our schools, especially in the area of de-escalation techniques and how to approach behaviors with a calm positive attitude, and being able to utilize safe restraint techniques as a Last Resort. Students/clients are also learning many alternative ways to control their emotional and physical outbursts.

— Joseph J. Bove, Education, Training, Development Professional and Director of Therapeutic Martial Arts, Summit Academy Schools

Crisis Prevention Institute Customer Testimonial

The facility I work in is a residential program for conduct disordered male youth ages 13 through 17. The facility has utilized CPI since 1989, so it would be very difficult to determine outcomes to earlier questions. what I can say is the new techniques (sitting and standing) have made a big difference as well as the ability to utilize more than two staff during physical interventions.

— Ernie Cross, Chief Operations Officer, Elkins Mountain School

Crisis Prevention Institute Customer Testimonial

Employees have identified that early signs and symptoms have often been misidentified as “normal behaviors” and often unrecognized as signs of potentially escalating behaviors that lead to risky behavior.

— Mary Beth Brake, Registered Nurse, Allegheny Health Network

Crisis Prevention Institute Customer Testimonial

With staff, it has made a big difference. Students are not aware that staff are using the training, since it has become part of practice. The students that are physically disruptive, in general, their physical outbursts decrease when the practice is implemented consistently.

— Kathy Morrison, Social Worker, Sumter School District

Crisis Prevention Institute Customer Testimonial

It has provided us with the skills and confidence to work with the most challenging students.

— Sarah Simpson, Psychologist, Ridgeview Classical School

Crisis Prevention Institute Customer Testimonial

It has provided staff with more insight with understanding the anxiety behind challenging behaviors. In addition, staff are more confident when it comes to verbally de-escalating a situation. They feel empowered to handle the situation and avoid unnecessary power struggles. We do not do physical intervention.

— Kimberly Shoup, Educator, K12 Inc.

Crisis Prevention Institute Customer Testimonial

Being an instructor makes me stop and think more thoroughly during crisis moments. I can also provide real-time training/assistance to other staff members during crisis moments. This often helps to de-escalate situations quicker. Many staff members in my building will seek out help from me when struggling with student behaviors. I can offer support and guidance thus helping to curb major outbursts.

— Wendi Pickard, Curriculum/Instruction, Cabot Public School District

Crisis Prevention Institute Customer Testimonial

Since being a certified instructor, my colleagues’ instructors as well have been very helpful in encouraging my abilities to certify staff.

— Joaquin Diaz, Emergency Manager, Event 1

Crisis Prevention Institute Customer Testimonial

By growing and implementing my skills, so I can pass it on to my teachers and staff. I’ am always learning new techniques and ways to communicate with students.

— Beatrice Sanchez, Administrative Assistant, San Antonio Special Programs Cooperative

Crisis Prevention Institute Customer Testimonial

I think every time I go listen to some one else I pick up a new way to teach it.

— Bradley Brown, Educator, Region 18 Education Service Center

Crisis Prevention Institute Customer Testimonial

I feel we as instructors are very supportive of one another; thus we are able to impact our organization in a positive manner by helping the organization make necessary changes as needed.

— Antoinette Jackson, Caseworker, Riverside County Department of Mental Health

Crisis Prevention Institute Customer Testimonial

I have been an instructor for 16 years and I have finally begun to see that staff is finally understanding the importance of EARLY intervention. I believe that staff is also understanding the value of understanding the Integrated Experience.

— Mary Beth Brake, Registered Nurse, Allegheny Health Network

Crisis Prevention Institute Customer Testimonial

It made me confident and also competent enough to pass these skills to my staff to have them better prepared to handle and de-escalate challenging situations that may occur.

— Kenneth Jones, Administrative Assistant, Catapult Learning LLC Inc.

Crisis Prevention Institute Customer Testimonial

The instructors’ courses provide ideas, insight, and feedback from many different situations that my staff and I may not experience. I enjoy the time and learn something new every time I attend.

— Lindsey Baldridge, Registered Nurse, Universal Health Services, Inc.

Crisis Prevention Institute Customer Testimonial

I appreciate all of the tools available to instructors to use and review for trainings. I appreciate the flexibility to change the training to meet the needs of our institution (an online public K-12 school).

— Kimberly Shoup, Educator, K12 Inc.

Crisis Prevention Institute Customer Testimonial

It has provided a flexible environment for the faculty to learn in the online forum. The hybrid or flex classes have been very helpful.

— Sarah Simpson, Psychologist, Ridgeview Classical School

Crisis Prevention Institute Customer Testimonial

I feel well-prepared and knowledgeable about coursework. CPI is readily available should I need help or have any questions.

— Jennifer Coughlin, Teacher

Crisis Prevention Institute Customer Testimonial

CPI has always been supportive of its instructors. Any question or need I have had during my 31 years has been handled with care and immediate.

— Milinda Davis, Administrator, Portsmouth City Schools

Crisis Prevention Institute Customer Testimonial

We have been using the CPI program within my organization for more than 20 years. It has become an ingrained part of our culture and practice.

— Lisa Curtis, Nurse, Rouge Valley Health System

Crisis Prevention Institute Customer Testimonial

Our officers have become more confident in their ability to manage aggressive behavior.

— David King, Security Manager, Scripps

Crisis Prevention Institute Customer Testimonial

My staff has verbalized that they are more confident in managing the care of the patient.

— Althea Corpus, Nurse, Kaiser Permanente

Crisis Prevention Institute Customer Testimonial

I believe that our patients are safer and less traumatized. Our staff feel more confident in the event of a violent or potentially violent situation.

— Patty Wells, Nurse, Huron Perth Healthcare Alliance

Crisis Prevention Institute Customer Testimonial

Reduced the number of injuries to staff and clients due to verbal de-escalation and fewer physical restraints.

— Michael Mack, Security Professional, Ascension Health/Saint John Providence Health System

Crisis Prevention Institute Customer Testimonial

By providing up-to-date training skills based on current research, staff can easily learn and apply the principles taught within the training.

— Ana McMurry, Administrator, HCA Healthcare, Inc.

More Research on Crisis Prevention Institute