TechValidate Research on Gusto

Gusto benefits makes getting my important HR questions answered in a worry-free environment, where I post my question to customer service and am given a diligent and thorough answer to make it easier for me to guide staff and make decisions. Having everything all at my disposal in one portal makes this a no-brainer. Gusto is easy to navigate and carry out tasks, and decisions are easy to make.

With Gusto benefits, everything is in one place and there is less to manage. Also it is helping us take good care of our full time employees. Adults in the restaurant industry often struggle with not receiving the normal perks that more office style careers include. We are happy to be able to offer that to our staff and we believe it gives us longevity in their employment with us. We are saving money and making sure we are able to stay healthy physically and financially.

Gusto has everything—payroll, benefits, time off—in one system which makes everything easier for both employees and employers. I don’t get questions anymore about where to find things because everyone knows that it’s all in Gusto. Our previous platform was supposed to do all this as well, but implementation was poor, errors were common, and we ended up spending way too much time cleaning up the provider’s messes. Gusto has proven to be the better solution – it prevents headaches, saves the company money, and gives us all peace of mind.

Even as someone who has managed benefits selection for our company, I still find the task of decoding benefits daunting. Gusto makes it much easier to understand what my benefits are by breaking plans down in the “What’s Covered” tab, providing links to our plan’s documentation, listing contact information for my provider, and breaking down cost and coverage periods.

Having benefits with Gusto helps our organization attract and retain outstanding team members. More, it allows us to provide more value to our team members in a way that does not add burden to our people operations. Gusto’s benefits processes are streamlined, easy to navigate, and a model for approach, with exemplary continuing support. If it were not for Gusto benefits, we would probably not be able to recruit at a high level, retain key players, or be a well-rounded destination employer. That helps me build a stronger organization and scale faster.

I love being able to offer benefits with Gusto because it keeps everything all in one place. Especially with the PPP loan, I have appreciated how all of my employee expenses are in one place – thanks to Gusto. What I like personally is having Gusto’s customer service to field my questions. I am very happy with my interactions with Gusto staff regarding health and dental benefits.