TechValidate Research on Gusto

These pages present data that TechValidate has sourced via direct research with verified customers and users of Gusto. TechValidate stands behind the authenticity of all published data. Learn more »



9,615 Customers Surveyed

94,172 Data Points Collected

1561 Published TechFacts

8 Published Charts



Featured Research Collections for Gusto

Curated collections and slideshows of TechValidate research data on Gusto.



Selected Research Highlights


Gusto Customer Research

What does Gusto do better than your previous payroll provider? (choose many)

Gusto is easier to use
74%
With Gusto, my firm spends lesser time running payroll
40%
Gusto is more automated
54%
With Gusto, there are fewer errors
26%
Gusto has more/better integrations with other apps I use
30%
My clients are more satisfied with Gusto
30%
Gusto's customer service is better
39%
Gusto is more delightful to use
35%
Nothing, it is about the same
8%

Gusto Customer Testimonial

Gusto has saved time and money for our small non-profit.

CEO, Non-Profit

Gusto Customer Testimonial

Gusto has saved me a lot of time and even more stress. I used to hear from the IRS or state of CA about every month informing me of some error in my filing, but no more.

Mike Miller, Business Owner, Dej, Inc.

Gusto Customer Research

What payroll provider(s) were you using prior to joining Gusto?

ADP
49%
Paychex
39%
Intuit Quickbooks
64%
Paycom
2%
Paycor
5%
Paylocity
6%
Patriot
5%
Rippling
3%
Zenefits
4%
A local provider
8%
None, Gusto is my first payroll experience
9%
None, I was using spreadsheets or doing it by hand
3%
Other
14%


More to Explore



About Gusto

Gusto provides payroll, benefits and HR to over 40,000 small business customers.

Gusto Website   Gusto Website