TechValidate Research on DrFirst

137 TechFacts – Page 2 of 5


MedHx Customer Testimonial

Has MedHx with SmartSig ever helped to save a patient’s life at your organization?

For one patient we almost prescribed Tridil for treatment, but after reviewing MedHx we found out that he had taken Viagra within the last 24hrs. We intervened and avoided an ADE that would have caused irreversible hypotension.

ANN MOORE, Director of Nursing, Stephens County Hospital Authority

MedHx Customer Testimonial

Has MedHx with SmartSig ever helped to save a patient’s life at your organization?

The first example that comes to mind was a provider ordered the wrong lamotrigine dose that was higher than patients true home dose. I used MedHx to quickly find the correct dose, verify it with the patient and correct the dose, possibly preventing a life threatening reaction.

Pharmacist, Large Enterprise Healthcare Company

MedHx Customer Testimonial

Has MedHx with SmartSig ever helped to save a patient’s life at your organization?

Yes, especially on reviewing antiepileptic drugs and anticoagulation.

Pharmacist, Large Enterprise Healthcare Company

MedHx Customer Satisfaction Rating

A Director of Pharmacy at a small business healthcare company would be very likely to recommend MedHx for this reason:

MedHx is a valuable supplement to a patient interview when obtaining medication history.

MedHx Customer Satisfaction Rating

A Pharmacist at a large enterprise healthcare company would be very likely to recommend MedHx for this reason:

MedHx helps when determining a patient’s adherence to their meds, which is extremely helpful before prescribing.

MedHx Customer Satisfaction Rating

Jane Han, a Pharmacist at Sisters of Charity of Leavenworth Health System, Inc., would be very likely to recommend MedHx for this reason:

Assists in obtaining an accurate medication history especially in times when the patient is obtunded or otherwise unable to participate in a medication reconciliation.

MedHx Customer Satisfaction Rating

Stephanie Dujoud, a Pharmacy Technician at Cullman Regional Medical Center Inc, would be very likely to recommend MedHx for this reason:

It saves time so we do not have to wait for pharmacies or the doctor’s office to fax med lists.

MedHx Customer Satisfaction Rating

A Director of Nursing at an educational institution would be likely to recommend MedHx for this reason:

It’s been a big help in confirming medications in my job as an RN Clinical Care Manager

MedHx Customer Satisfaction Rating

Michelle Adamczyk, a Pharmacist at University of Maryland Baltimore Washington Medical Center, would be likely to recommend MedHx for this reason:

Excellent resource for the ED since it has helped us identify possible medication-related issues for patients when they usually do not know their medications at all and do not bring accurate lists with them. This has saved us countless hours of time on the phone with local pharmacies.

MedHx Customer Testimonial

Can you provide an example of when medication history data from MedHx with SmartSig enabled your team to avoid an ADE?

I can think of at least two cases where information from MedHx allowed the medicine team to quickly diagnose drug interactions between recently prescribed medications as the cause for the patient’s admission.

Pharmacist, Large Enterprise Healthcare Company

MedHx Customer Testimonial

Can you provide an example of when medication history data from MedHx with SmartSig enabled your team to avoid an ADE?

I find correcting errors of omission to be the most beneficial aspect of MedHx. A patient was admitted to my treatment team and a home medication was left off because the admitting providers did not know the patient was supposed to be taking it (not in the patient’s belongings). The initial med reconciliation (without MedHx) was rushed and this medication was left out of the admission orders, which could have potentially caused the patient to experience withdrawal symptoms. I ran a MedHx search before rounds started the next day and was able to identify the missing medication. I made sure the treatment team restarted it to avoid further patient discomfort.

Pharmacist, Large Enterprise Healthcare Company

MedHx Customer Testimonial

Can you provide an example of when medication history data from MedHx with SmartSig enabled your team to avoid an ADE?

Finding Lamictal dosing on an ICU patient.

Chris Knoop, Pharmacist, Healthpartners, Inc.

MedHx Customer Testimonial

Can you provide an example of when medication history data from MedHx with SmartSig enabled your team to avoid an ADE?

A patient brought in an old bottle of Levothyroxine which was a different strength from what she was currently/actively taking.

Pharmacist, Large Enterprise Healthcare Company

MedHx Customer Testimonial

Can you provide an example of when medication history data from MedHx with SmartSig enabled your team to avoid an ADE?

A patient filled Xarelto and Eliquis from different physicians.

Pharmacist, Large Enterprise Healthcare Company

MedHx Customer Testimonial

Can you provide an example of when medication history data from MedHx with SmartSig enabled your team to avoid an ADE?

A provider ordered the wrong lamotrigine dose that was higher than the patient’s true home dose. I was able to used MedHx to quickly find the correct dose, verify it with the patient, and correct the dose. This intervention possibly prevented a life-threatening reaction.

Pharmacist, Large Enterprise Healthcare Company

MedHx Customer Testimonial

Can you provide an example of when medication history data from MedHx with SmartSig enabled your team to avoid an ADE?

A patient was unsure of a heart med they were on at time of discharge when the doctor was prescribing new home meds. I was able to check and verify what it was and it would have interfered significantly with a med being prescribed. I was able to intervene thanks to MedHx.

Pharmacist, Large Enterprise Healthcare Company

MedHx Customer Testimonial

Can you provide an example of when medication history data from MedHx with SmartSig enabled your team to avoid an ADE?

We see countless examples of blood pressure, psych, and anticoagulant medications that were added or discontinued.

Recently, Acutane was accidentally put on a patient’s med list and through MedHx and the patient interview we discovered that the patient was not taking it, so we discontinued it from thelist.

I check MedHx for each new admit if orders come through before I have time to do the med rec to ensure the inpatient orders match the Medhx list. I use MedHx list for every med rec I do and in many situations it has helped the patient with recalling information as I have the drug, dose, sig all right there as well as the physician prescribing.

Kaylie Hoftiezer, Pharmacist, Prairie Lakes Healthcare

MedHx Customer Testimonial

Can you provide an example of when medication history data from MedHx with SmartSig enabled your team to avoid an ADE?

Pharmacy technicians complete our medication histories for the ED and pharmacists check them. On a regular basis, transcription errors occur even from MedHx to Epic. The pharmacist has something to refer to when checking the medication history and can correct these transcription errors by comparing to MedHx. This is the most common way that MedHx prevents ADEs.

Michelle Adamczyk, Pharmacist, University of Maryland Baltimore Washington Medical Center

MedHx Customer Testimonial

Can you provide an example of when medication history data from MedHx with SmartSig enabled your team to avoid an ADE?

Recently there was an incident where a wife handed the nurse a bag of her husband’s home meds, but after checking MedHx we realized it was the wife’s list of meds, not the husband’s.

Erik Carter, Application System Analyst, Anna Jaques Hospital

MedHx Customer Testimonial

Can you provide an example of when medication history data from MedHx with SmartSig enabled your team to avoid an ADE

Sometimes patients forget to mention drugs like Viagra and we have been able to avoid ADEs by making sure not to give nitrates with this drug.

ANN MOORE, Director of Nursing, Stephens County Hospital Authority

MedHx Customer Testimonial

Can you provide an example of when medication history data from MedHx with SmartSig enabled your team to avoid an ADE?

The fill history functionality in EPIC can be clunky. We utilize MedHx web application in addition to EPIC fill Hx as a tool to verify recent fills. I have used it many, many times to prevent medications from being missed during hospital stays in patients with altered mental status and/or poor historians.

Chris Nyiri, Pharmacist, Thompson Health

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

Med Rec and patient safety.

Mike Williams, CIO, FHN

DrFirst Customer Testimonial

Can you describe a time when a DrFirst product helped to avoid an Adverse Drug Event?

On multiple occasions a patient forgot to list an important med that was later discovered on their history report.

Clinical Analyst, Medium Enterprise Healthcare Company

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

E-prescribing since it is now mandatory. Seems to work very well for the providers.

Applications Analyst, Director, Manager, Specialist, Medium Enterprise Healthcare Company

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

The biggest benefit has been saved time for those reviewing medication history, providing prescriptions, and picking up prescriptions.

Clinical Analyst, Medium Enterprise Healthcare Company

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

The ability to prescribe electronically both controlled and non-controlled substances, the ability to link in to PDMP, and medication history.

Clinical Informaticist, Non Profit

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

E-prescribing and EPCS, especially during COVID where we can prevent people from having to physically pick up prescriptions.

Applications Analyst, Director, Manager, Specialist, Medium Enterprise Healthcare Company

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

The ability to access the PDMP without having to leave the patients chart.

Clinical Analyst, Foundation

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

Meeting regulatory requirements.

Clinical Manager, Medium Enterprise Healthcare Company

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

Medication history combined with our MEDITECH workflow.

Clinical Analyst, Medium Enterprise Healthcare Company




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