DrFirst Customer Satisfaction Rating
Miriam Strong, a RN, IT Manager at Habersham Medical Center, would be very likely to recommend DrFirst for this reason:
It is an easy product to use and the reports and support are very helpful.
DrFirst Customer Testimonial
DrFirst offers a consistent reliable product for e-prescribing. After initial provider set up there is very little support we need to provide because it’s easy to use and reliable.
— Beth Anne Reiter, Clinical Analyst, Cody Regional Health
MedHx Customer Testimonial
Possible duplication of insulin ordering from PCP and external diabetes specialist. The patient never mentioned that they were seeing an outside specialist but with DrFirst we were able to add the insulin to the patient list and monitor.
— Vinh Nguyen, Pharmacy Operations Manager, Boston Medical Center
MedHx Customer Testimonial
It has helped assure accuracy with our medication histories. As mentioned earlier, the pharmacists check the technicians’ work using MedHx as our primary reference tool. It also cuts down time on medication history gathering. I did not work at my institution before MedHx, but when we do not find information on it (for example, VA patients), it takes much longer to obtain history because we have to call the pharmacy.
— Michelle Adamczyk, Pharmacist, University of Maryland Baltimore Washington Medical Center
MedHx Customer Testimonial
Absolutely, any time we can figure out the medications the patient is on when the patient cannot tell us (ex, stroke patient), I am able to provide that information to the team. I can quickly tell them if a patient is on a blood thinner and when alteplase might not be a good idea (major risk of head bleed if given to a patient on blood thinners). This is just 1 example. It helps us immensely in overdose situations as well if prescription medications were involved.
— Michelle Adamczyk, Pharmacist, University of Maryland Baltimore Washington Medical Center
MedHx Customer Testimonial
There was a patient who was receiving duplicate medications from the same therapeutic drug class, one prescribed by his PCP and one by his cardiologist. He had been taking the duplicate meds for 3 months. After using MedHx we were able to intervene and have one of the meds discontinued. The drugs involved can cause potassium to be elevated. This patient had elevated potassium. Our intervention avoided a potential adverse event.
— Howard Robinson, Director of Pharmacy, AHC - Fort Washington Medical Center
MedHx Customer Satisfaction Rating
Howard Robinson, a Director of Pharmacy at AHC – Fort Washington Medical Center, would be very likely to recommend MedHx for this reason:
We have used DrFirst MedHx for a number of years and it has been invaluable to assist us in identifying discrepancies with medication history information. We have been able to avoid harm to our patients by correcting errors in the medication information.
MedHx Customer Testimonial
With one patient, MedHx allowed us to catch a Toprol XL order that was mistakenly entered as three times a day when it should have been once a day.
— Director of Pharmacy, Large Enterprise Healthcare Company
MedHx Customer Testimonial
DrFirst added reporting from local pharmacies and formatted that data for our clinicians.
— Pharmacy Operations Manager, Medium Enterprise Healthcare Company
MedHx Customer Testimonial
Our only other source before using MedHx 5 years ago was the patient’s bottles or directly calling pharmacies for a list to be faxed over.
— Jeff Stuart, Clinical Analyst, Marshall Medical Centers
MedHx Customer Testimonial
We use the days supply to calculate how a patient should take their meds. Many times they tell us incorrectly on the initial interview and when we ask them again using the MedHx information they realize they have mixed it up with other medications.
— Kelle Thompson, Director of Pharmacy, William Newton Hospital