TechValidate Research on DrFirst

137 TechFacts – Page 1 of 5


DrFirst Customer Fact

Nearly 60% of clinical leaders say the primary source of ADEs is patients not taking meds as directed.

MedHx Customer Statistic

94% of organizations agreed with the following statement:

“By using MedHx with SmartSig we are spending less time gathering, confirming and documenting a home medication list.”

94%

MedHx Customer Statistic

92% of surveyed organizations confirmed that after implementing MedHx with SmartSig, they are able to receive 50-75% more more patient medication history.

92%

DrFirst Customer Statistic

66% of surveyed healthcare organizations reported their primary source of readmission is medication non-adherence.

66%

DrFirst Customer Statistic

Improved Workflows and Access to Useful Data

93% of healthcare organizations agree that using MedHx Companion alongside their EHR has improved clinical workflows and provided access to more clinically useful data.

DrFirst Customer Statistic

86% of healthcare organizations say that MedHx Companion has improved their ability to monitor patient medication adherence and intervene when necessary.

DrFirst Customer Statistic

86% of surveyed healthcare organizations agree that MedHx Companion improved their ability to monitor patient medication adherence and intervene when necessary.

DrFirst Customer Statistic

Workflow Support

93% of healthcare organizations agreed with the following statement:

“Using MedHx Companion alongside my EHR has improved my clinical workflows and provided access to more clinically useful data.”

93%

DrFirst Customer Statistic

Monitor & Intervene with High-Risk Patients

86% of healthcare organizations agreed with the following statement:

“MedHx Companion has improved our ability to monitor medication adherence with our patients and intervene when necessary.”

86%

DrFirst Customer Statistic

Patients that follow their drug therapies stay out of hospitals.

66% of surveyed healthcare organizations reported the primary source of readmission is medication non-adherence.

66%

MedHx Customer Satisfaction Rating

Brett Randolph, a Director of Pharmacy at Lima Memorial Health System, would be very likely to recommend MedHx for this reason:

Great information for getting a complete medication history

DrFirst Customer Satisfaction Rating

Ken Ward, a Practice Administrator at Chattahoochee Hospice, would be very likely to recommend DrFirst for this reason:

Quality product, excellent support, and ease of use.

DrFirst Customer Testimonial

Our integration project has been extremely involved; DrFirst has supported us every step of the way. We can’t say enough good things about their team.

Whitney Tarkington, Product, Athena Health

DrFirst Customer Testimonial

The DrFirst team has been wonderful to work with. The team is knowledgeable and always willing to explore and resolve issues. I’m very impressed.

Whitney Tarkington, Product, Athena Health

DrFirst Customer Review

5/5 Stars

How our organization uses DrFirst:

The DrFirst team has been wonderful to work with. The team is knowledgeable and always willing to explore and resolve issues. I’m very impressed.

Would you recommend DrFirst?

Our integration project has been extremely involved; DrFirst has supported us every step of the way. We can’t say enough good things about their team.

DrFirst Customer Review

4.5/5 Stars

How our organization uses DrFirst:

We use Rcopia4 to provide e-Prescribing to behavioral healthcare providers.

Would you recommend DrFirst?

Overall, DrFirst has provided us with a robust solution that providers like. The highest compliment for an e-Prescribing solution is that the IT staff does not hear complaints from doctors and DrFirst has broadly achieved that. The PDMP integration has also been excellent in the states that have implemented it.

DrFirst Customer Fact

An EHR company partnered with DrFirst to be able to better focus internal resources on strategic initiatives, improve overall functionality of their solution, and meet regulatory compliance and quality measures. The partnership has reduced or eliminated developmental costs, allowed them to focus their internal resources on strategic initiatives, and delivered compliance with regulatory mandates and quality measures.

DrFirst Customer Fact

An EHR company that partnered with DrFirst shared that leveraging DrFirst integrations has helped their organization to realize faster time to market with new capabilities and regulatory compliance (i.e. SCRIPT2017, Electronic Prescribing of Controlled Substances (EPCS), and integrated Prescription Drug Monitoring Program (PDMP) workflow access.

MedHx Customer Satisfaction Rating

Why MedHx is awesome:

Benjamin Miles, a Pharmacist at Johns Hopkins Medicine, would be very likely to recommend MedHx for this reason:

I use MedHX on a daily basis to determine which medications patients were taking prior to admission. Many patients don’t know the names or doses of their medications, and it has been an invaluable tool for identifying this information.

Backline Customer Testimonial

Currently we only use the chat between our team. I am interested in exploring other options as well, as our company grows.

Jessica Reyes, Practice Administrator, Clarity Surgical and Weight Loss Solutions

MedHx Customer Statistic

86% of organizations agreed with the following statement:

“MedHx has improved our ability to reduce Adverse Drug Events (ADEs).”

MedHx Customer Statistic

94% of organizations agreed with the following statement:

“By using MedHx with SmartSig we are spending less time gathering, confirming and documenting a home medication list.”

MedHx Customer Testimonial

Can you provide an example of when medication history data from MedHx with SmartSig enabled your team to avoid an ADE?

When we have patients come in that are unresponsive and we cannot get family on the phone it is critical that we have a source that we can rely on for accurate information.

Kristi DeCarlo, Pharmacy Technician, Summit Healthcare

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

We have been able to move to 100% e-prescribing. No paper scripts at all.

Leah Green, CPCS, Hospital Credentialing Specialist , Southwest Medical Center

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

Medication reconciliation and compliance.

Rita Brumfield, Clinical Manager, Cape Care for Women

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

Access to the MedHx information is priceless.

Erik Carter, Applications Analyst, Director, Manager, Specialist, Anna Jaques Hospital

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

Click reduction and fewer passwords to remember.

Eli Lainhart/AP-INV, CIO, Star Valley Medical Center

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

External Medication history is extremely helpful. It allows our providers to get the best picture of the patient’s past medication history and is especially helpful should the patient be incapacitated.

Meghan McLaughlin, Clinical Systems Analyst, Episcopal Health Services

MedHx Customer Testimonial

What has been the biggest benefit to using MedHx with SmartSig at your organization?

The convenience and ease of compiling an accurate prior to admission medication list without having to make extra phone calls to confirm sigs.

Latoya Forbes, Pharmacy Technician, University Health Systems Of Eastern Carolina Inc.

MedHx Customer Testimonial

Has MedHx with SmartSig ever helped to save a patient’s life at your organization?

We recently found out that a patient experiencing angioedema was on lisinopril. Using MedHx, we saw that it was not on his list in our facility and the ER physician unaware he was taking it.

Kaylie Hoftiezer, Pharmacist, Prairie Lakes Healthcare




More Research on DrFirst