TechValidate Research on DrFirst

126 TechFacts – Page 1 of 5


DrFirst Customer Satisfaction Rating

Ken Ward, a Practice Administrator at Chattahoochee Hospice, would be very likely to recommend DrFirst for this reason:

Quality product, excellent support, and ease of use.

DrFirst Customer Testimonial

Our integration project has been extremely involved; DrFirst has supported us every step of the way. We can’t say enough good things about their team.

Whitney Tarkington, Product, Athena Health

DrFirst Customer Testimonial

The DrFirst team has been wonderful to work with. The team is knowledgeable and always willing to explore and resolve issues. I’m very impressed.

Whitney Tarkington, Product, Athena Health

DrFirst Customer Review

5/5 Stars

How our organization uses DrFirst:

The DrFirst team has been wonderful to work with. The team is knowledgeable and always willing to explore and resolve issues. I’m very impressed.

Would you recommend DrFirst?

Our integration project has been extremely involved; DrFirst has supported us every step of the way. We can’t say enough good things about their team.

DrFirst Customer Review

4.5/5 Stars

How our organization uses DrFirst:

We use Rcopia4 to provide e-Prescribing to behavioral healthcare providers.

Would you recommend DrFirst?

Overall, DrFirst has provided us with a robust solution that providers like. The highest compliment for an e-Prescribing solution is that the IT staff does not hear complaints from doctors and DrFirst has broadly achieved that. The PDMP integration has also been excellent in the states that have implemented it.

DrFirst Customer Fact

An EHR company partnered with DrFirst to be able to better focus internal resources on strategic initiatives, improve overall functionality of their solution, and meet regulatory compliance and quality measures. The partnership has reduced or eliminated developmental costs, allowed them to focus their internal resources on strategic initiatives, and delivered compliance with regulatory mandates and quality measures.

DrFirst Customer Fact

An EHR company that partnered with DrFirst shared that leveraging DrFirst integrations has helped their organization to realize faster time to market with new capabilities and regulatory compliance (i.e. SCRIPT2017, Electronic Prescribing of Controlled Substances (EPCS), and integrated Prescription Drug Monitoring Program (PDMP) workflow access.

MedHx Customer Satisfaction Rating

Why MedHx is awesome:

Benjamin Miles, a Pharmacist at Johns Hopkins Medicine, would be very likely to recommend MedHx for this reason:

I use MedHX on a daily basis to determine which medications patients were taking prior to admission. Many patients don’t know the names or doses of their medications, and it has been an invaluable tool for identifying this information.

Backline Customer Testimonial

Currently we only use the chat between our team. I am interested in exploring other options as well, as our company grows.

Jessica Reyes, Practice Administrator, Clarity Surgical and Weight Loss Solutions

MedHx Customer Statistic

86% of organizations agreed with the following statement:

“MedHx has improved our ability to reduce Adverse Drug Events (ADEs).”

MedHx Customer Statistic

94% of organizations agreed with the following statement:

“By using MedHx with SmartSig we are spending less time gathering, confirming and documenting a home medication list.”

MedHx Customer Testimonial

Can you provide an example of when medication history data from MedHx with SmartSig enabled your team to avoid an ADE?

When we have patients come in that are unresponsive and we cannot get family on the phone it is critical that we have a source that we can rely on for accurate information.

Kristi DeCarlo, Pharmacy Technician, Summit Healthcare

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

We have been able to move to 100% e-prescribing. No paper scripts at all.

Leah Green, CPCS, Hospital Credentialing Specialist , Southwest Medical Center

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

Medication reconciliation and compliance.

Rita Brumfield, Clinical Manager, Cape Care for Women

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

Access to the MedHx information is priceless.

Erik Carter, Applications Analyst, Director, Manager, Specialist, Anna Jaques Hospital

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

Click reduction and fewer passwords to remember.

Eli Lainhart/AP-INV, CIO, Star Valley Medical Center

DrFirst Customer Testimonial

What has been the biggest benefit to using DrFirst products and interfaces at your organization?

External Medication history is extremely helpful. It allows our providers to get the best picture of the patient’s past medication history and is especially helpful should the patient be incapacitated.

Meghan McLaughlin, Clinical Systems Analyst, Episcopal Health Services

MedHx Customer Testimonial

What has been the biggest benefit to using MedHx with SmartSig at your organization?

The convenience and ease of compiling an accurate prior to admission medication list without having to make extra phone calls to confirm sigs.

Latoya Forbes, Pharmacy Technician, University Health Systems Of Eastern Carolina Inc.

MedHx Customer Testimonial

Has MedHx with SmartSig ever helped to save a patient’s life at your organization?

We recently found out that a patient experiencing angioedema was on lisinopril. Using MedHx, we saw that it was not on his list in our facility and the ER physician unaware he was taking it.

Kaylie Hoftiezer, Pharmacist, Prairie Lakes Healthcare

MedHx Customer Testimonial

Has MedHx with SmartSig ever helped to save a patient’s life at your organization?

For one patient we almost prescribed Tridil for treatment, but after reviewing MedHx we found out that he had taken Viagra within the last 24hrs. We intervened and avoided an ADE that would have caused irreversible hypotension.

ANN MOORE, Director of Nursing, Stephens County Hospital Authority

MedHx Customer Testimonial

Has MedHx with SmartSig ever helped to save a patient’s life at your organization?

The first example that comes to mind was a provider ordered the wrong lamotrigine dose that was higher than patients true home dose. I used MedHx to quickly find the correct dose, verify it with the patient and correct the dose, possibly preventing a life threatening reaction.

Pharmacist, Large Enterprise Healthcare Company

MedHx Customer Testimonial

Has MedHx with SmartSig ever helped to save a patient’s life at your organization?

Yes, especially on reviewing antiepileptic drugs and anticoagulation.

Pharmacist, Large Enterprise Healthcare Company

MedHx Customer Satisfaction Rating

A Director of Pharmacy at a small business healthcare company would be very likely to recommend MedHx for this reason:

MedHx is a valuable supplement to a patient interview when obtaining medication history.

MedHx Customer Satisfaction Rating

A Pharmacist at a large enterprise healthcare company would be very likely to recommend MedHx for this reason:

MedHx helps when determining a patient’s adherence to their meds, which is extremely helpful before prescribing.

MedHx Customer Satisfaction Rating

Jane Han, a Pharmacist at Sisters of Charity of Leavenworth Health System, Inc., would be very likely to recommend MedHx for this reason:

Assists in obtaining an accurate medication history especially in times when the patient is obtunded or otherwise unable to participate in a medication reconciliation.

MedHx Customer Satisfaction Rating

Stephanie Dujoud, a Pharmacy Technician at Cullman Regional Medical Center Inc, would be very likely to recommend MedHx for this reason:

It saves time so we do not have to wait for pharmacies or the doctor’s office to fax med lists.

MedHx Customer Satisfaction Rating

A Director of Nursing at an educational institution would be likely to recommend MedHx for this reason:

It’s been a big help in confirming medications in my job as an RN Clinical Care Manager

MedHx Customer Satisfaction Rating

Michelle Adamczyk, a Pharmacist at University of Maryland Baltimore Washington Medical Center, would be likely to recommend MedHx for this reason:

Excellent resource for the ED since it has helped us identify possible medication-related issues for patients when they usually do not know their medications at all and do not bring accurate lists with them. This has saved us countless hours of time on the phone with local pharmacies.

MedHx Customer Testimonial

Can you provide an example of when medication history data from MedHx with SmartSig enabled your team to avoid an ADE?

I can think of at least two cases where information from MedHx allowed the medicine team to quickly diagnose drug interactions between recently prescribed medications as the cause for the patient’s admission.

Pharmacist, Large Enterprise Healthcare Company

MedHx Customer Testimonial

Can you provide an example of when medication history data from MedHx with SmartSig enabled your team to avoid an ADE?

I find correcting errors of omission to be the most beneficial aspect of MedHx. A patient was admitted to my treatment team and a home medication was left off because the admitting providers did not know the patient was supposed to be taking it (not in the patient’s belongings). The initial med reconciliation (without MedHx) was rushed and this medication was left out of the admission orders, which could have potentially caused the patient to experience withdrawal symptoms. I ran a MedHx search before rounds started the next day and was able to identify the missing medication. I made sure the treatment team restarted it to avoid further patient discomfort.

Pharmacist, Large Enterprise Healthcare Company




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