MedHx Customer Satisfaction Rating
A Pharmacist at a large enterprise healthcare company would be very likely to recommend MedHx for this reason:
Availability of prescription history is vital to caring for our patients in our hospital.
MedHx Customer Testimonial
I had a liver failure patient who was prescribed Rifamixin, but could see her pharmacy had filled Rifampin in error. I notified pharmacy, physician, and patient to get error corrected. Using the “expand all” feature also allows us to see if patient compliance is an issue.
— Pharmacist, Large Enterprise Healthcare Company
Backline Customer Statistic
94% of organizations agreed with the following statement:
“With Backline we are able to achieve better care coordination, strengthen transitions of care, or improve communication between patients and staff.”
Backline Customer Testimonial
Yes, we implemented Nurse Call system to Backline integration. Staff Assignments entered in Nurse Call flows to Backline. Clinicians assigned to the patient appear in Backline as primary caregivers. Also implemented Active Directory integration. Recently implemented Video Chat.
— Tanya Miller, Systems Analyst/Project Manager, IT Innovation Team, Frederick Health Hospital
Backline Customer Testimonial
Communication from our COVID Alternate Care Site Tent to our Emergency Department and Emergency Department Registration. The camera is used to take a picture of MD orders for COVID testing securely and sent to the department to be scanned into the medical record. Also utilized for driver’s license scanning.
— Carol Smith, Clinical Manager, East Tennessee Children's Hospital
Backline Customer Testimonial
Backline helps improve workflows. Most recently, during COVID crisis and no visitors permitted at the hospital, video chat provided the patient and family an opportunity to communicate and interact. Video Chat is also valuable for patient and caregiver remote and safe interaction.
— Tanya Miller, Systems Analyst/Project Manager, IT Innovation Team, Frederick Health Hospital
Backline Customer Testimonial
Backline improves care coordination between providers and care managers that provide care to the same patient.
— Sara Baig, Senior Lean Quality and Innovation Coach, United Physicians, PC
Backline Customer Testimonial
Backline is easily accessible and benefits both the nurse and the patient. It helps us provide better patient care. It is so easy for the nurse to get a hold of the provider, rather than paging them and wait for a callback.
— Janie Roberts, Applications Analyst, Director, Manager, Specialist, Clarian Health Partners, Inc.
Backline Customer Testimonial
Absolutely! The implementation was successful and it has launched since then with managers looking to Backline to solve workflow/communication issues. It has been wonderful to see the concepts that have been brought forward and implemented. I had 2 new workflows this week!
— Carrie Main, Director Health Information Systems, Ringgold County Hospital