TechValidate Research on Frost & Sullivan Customer Contact West Events

179 TechFacts – Page 6 of 6


A Unique Branding Experience

We continue to expand our brand and solution in an environment that allows participants to actually learn about the solution without feeling as if they are being sold. Additionally, Frost & Sullivan allows you to spot check your decisions / plans with industry experts.

Vice President, Large Enterprise Professional Services Company

Putting the ROI into Relationships

91% of surveyed sponsors cite an environment that fosters relationship building as a reason for the Frost & Sullivan Executive MindXchange being unique and valuable.

91%

Experian Inc: Frost & Sullivan Executive MindXchange Customer Testimonial

Great content, Frost & Sullivan offers presentations and networking opportunities that are relevant to your line of business.

Manager, Large Enterprise Consumer Services Company

ROI Recipe: Relationships w/ Decision Makers

A Director of a medium enterprise computer software company is very likely to recommend Sponsorship at the Frost & Sullivan Executive MindXchange for the following reasons:

I would recommend Frost & Sullivan for their strong focus on developing real relationships, and the quality of the attendees.

Designed to Build a Progressive Relationship

A Vice President of a small business telecommunications services company is very likely to recommend Sponsorship at a Frost & Sullivan Executive MindXchange for the following reason:

Great peer to peer conversations built over an extended time period, that allows you to easily build relationships without the rush of other events.

The Only Event of its Kind!

John Broderick, a CEO at Cicero, Inc., is very likely to recommend Sponsorship at Frost & Sullivan Executive MindXchange for the following reason:

One of a kind event that promotes networking, and exchange of ideas, and best practices.

Frost & Sullivan Executive MindXchange Customer Satisfaction Rating

Scott Burritt, a Management Analyst at Coachella Valley Water District is very likely to recommend* Frost & Sullivan Executive MindXchange for the following reason:

“The MindXchange was an excellent opportunity to learn about strategies and technologies to improve customer experience and also to network with other professionals to gain new insights and ideas.”

*Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Frost & Sullivan Executive MindXchange?”

Valuable Content & Relationships

Enabled the opportunity to create new business relationships and valuable brainstorming. The ability to have time to talk to other professionals spawned other introductions and new fresh concepts and ideas.

Jeff Beelman, Director, General Dynamics

On the move? Timely and relevant material!!!

A Fortune 500 transportation services company rates the value of the content received at the Frost & Sullivan Executive MindXchange as very timely and relevant.

Apollo Group, Inc. rates the value of the content received at the Frost & Sullivan Executive MindXchange as very timely and relevant.

Searching for answers in all the right places!

A Global 500 hospitality company finds that the unique interactive structure of a Frost & Sullivan Executive MindXchange leads to increased networking & relationship building and a forum which allows me to get real solutions to my business challenges.

Share your passion with a cross industry Customer Contact MindXchange format.

A Global 500 banking company rates the value of the content received at the Frost & Sullivan Executive MindXchange as timely and relevant.

Event Delivers Valuable Insights on Technology & Project Prioritization

We have a state-of-the-art infrastructure, this event gives me 2 valuable take-aways: 1) it validates that what I’m working on is indeed the right thing (others are also prioritizing the same things) and 2) it keeps me updated on today’s technology so I can see if/where I need to update my infrastructure.

Roni Ramirez, Senior Director, SERENA Software, Inc.

Networking Networking Networking

85% of surveyed participants generated 5 or more real business and personal relationships at the Frost & Sullivan Executive MindXchange.

Frost & Sullivan Executive MindXchange – The First Step to True ROI!

So far, we have scheduled at least 10 follow-up meetings from the event and will be meeting with many others in the next few months. We created some long lasting relationships that will surely generate ROI within the next year (we have long sales cycles).

Manager, Medium Enterprise Computer Software Company

Consumer Services Company Participant Case Study: Customer Contact 2014

I received priceless value and return from attending the Frost & Sullivan Executive MindXchange.

Manager, Medium Enterprise Consumer Services Company

Frost & Sullivan Executive MindXchange Customer Statement

A Global 500 professional services company rates the networking as outstanding at the Frost & Sullivan Executive MindXchange.

Frost & Sullivan Executive MindXchange Customer Statement

A Fortune 500 transportation services company rates the networking as outstanding at the Frost & Sullivan Executive MindXchange.

Maximize your marketing dollars

94% of surveyed sponsors’ agree that the ability to generate an ROI is, on average, 4 times or more likely at the Frost & Sullivan MindXchange vs other events.

Maximize your marketing dollars

94% of surveyed sponsors’ ability to generate a ROI is 2 times or more likely at the Frost & Sullivan MindXchange vs other events.

MAXIMIZING YOUR EVENT SPONSORSHIP $! 1 Executive MindXchange or 5 Trade Shows?

94% of surveyed sponsors’ ability to generate a ROI is on average, more than 4 times more likely at a Frost & Sullivan Executive MindXchange vs other events.

Invaluable Relationships

The value of the relationships established through the MindXchange are invaluable, both from a peer-to-peer and vendor solution perspective. Through these relationships we have been able to address both short and long term concerns, and they do not always require capital spend to achieve.

Vice President, Global 500 Insurance Company

Frost & Sullivan Executive MindXchange Customer Statement

A Global 500 professional services company finds that traditional trade shows and conferences are plagued with too much competition.

Frost & Sullivan Executive MindXchange Sponsorship Recommended

A Global 500 professional services company would recommend sponsorship of the Frost & Sullivan MindXchange to a peer.

It’s All About the Touchpoints

A medium enterprise telecommunications services company leveraged 25 different touch points through their sponsorship of the Frost & Sullivan Executive MindXchange.

Three Times a Charm! Customer Contact East: A Frost & Sullivan Executive MindXchange is changing the way business does business.

I have been to 3 of these now and have taken away new ideas and practices from every one. We have changed the way we look at the call center and customer service because of the Executive MindXchange. It’s also great to see all the new technology out there.

Vice President, Medium Enterprise Consumer Services Company

So Many Reasons to Sponsor a Frost & Sullivan Executive MindXchange

A medium enterprise telecommunications services company finds the positioning of vendors as peers, ratio of decision makers in attendance, environment that fosters relationship building, and nonstop networking are what makes the Frost & Sullivan Executive MindXchange so unique and valuable in comparison to other events they’ve sponsored.

Proven Value of Frost & Sullivan Executive MindXchange Sponsorship

A large enterprise professional services company finds the positioning of vendors as peers and environment that fosters relationship building are what makes the Frost & Sullivan Executive MindXchange so unique and valuable in comparison to other events they’ve sponsored.

Frost & Sullivan Executive MindXchange Customer Statistic

84% of surveyed participants recommend sending 2 or more team members to the Frost & Sullivan Executive MindXchange based on the amount of networking opportunities and range of content being delivered.

84%



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