Frost & Sullivan Customer Satisfaction
Content You Can Trust
93% of surveyed IT organizations are likely to recommend Frost & Sullivan.*
Frost & Sullivan Customer Testimonial
The value of organizing through the noise. There is information and expectations coming from all angles – the discussion allowed for the ability to determine what and how to organize the noise around us and be effective in driving our strategy and getting positive results.
— Consultant, Fortune 500 Insurance Company
Frost & Sullivan Customer Testimonial
High value in understanding the current trends and challenges others are facing within their Contact Centers. It’s also interesting to hear the different levels of complex environments that others are working in.
— Matt Chinn, Vice President, AARP
Frost & Sullivan Customer Testimonial
I’ve been able to connect with three prospects I’ve been pursuing for many months. …it’s been helpful to connect with existing customers and take a pulse to bring back to their Account Executives in charge of their account. Cross-sell and upsell opportunities for customers.
— Manager, Small Business Telecommunications Services Company
Frost & Sullivan Customer Testimonial
Having a forum in which you can discuss common learnings and opportunities with industry peers and leaders is invaluable – Frost & Sullivan does an amazing job to facilitate and lead these discussions.
— Manager, Global 500 Computer Software Company
Frost & Sullivan Customer Satisfaction Rating
April Sealy, a Vice President at Elevate Credit Service LLC, would be very likely to recommend Frost & Sullivan for this reason:
The sessions at the conferences I’ve attended have been valuable in that for the most of them, participants shared best practices – which gave me ideas for implementing in my own role/office. And I’ve met some great peers who I can now reach out to for ideas, advice, etc.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Frost & Sullivan?”
Frost & Sullivan Customer Fact
A large enterprise health care company finds that the unique interactive structure of a Frost & Sullivan Executive MindXchange leads to increased networking & relationship building, a forum which allows them to get real solutions for their business challenges, and more value overall.
Frost & Sullivan Customer Testimonial
It was great to see people helping people. After some of the sessions, it was great to see some folks walk over to others within the room who had specific questions to offer additional help or consultation.
— Matt Chinn, Vice President, AARP
Frost & Sullivan Customer Testimonial
Through the MindXchange I was able to leverage the vendor network as well best practices of others to initiate change within my service center. The breakout sessions motivated me to create pathways to initiate that change.
— Chris Barkhurst, Analyst, UMB Financial Corporation