Frost & Sullivan Executive MindXchange Customer Fact
Building Relationships One Conversation at a Time!
A large enterprise health care company generated 20 real business and personal relationships at the Frost & Sullivan Executive MindXchange.
Frost & Sullivan Executive MindXchange Customer Testimonial
It’s the best non-industry specific conference on the market due to the amazing ability for networking and driving relationships with decision makers. The practitioners aren’t there to buy from you, but you are there to know them so that when they are in a position to buy, you are trusted.
— Robert McDougall, CEO, Upstream Works Software Limited
Frost & Sullivan Executive MindXchange Customer Satisfaction Rating
A Manager at a small business computer software company would be very likely to recommend Frost & Sullivan Executive MindXchange for this reason:
Excellent breakout sessions that are more facilitated discussion versus pure vendor presentations.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Frost & Sullivan Executive MindXchange?”
Frost & Sullivan Executive MindXchange Customer Testimonial
The network I created provided me with opportunities for continued sharing of best practices, as well as established key contacts for business tools, should the need arise.
— Tara Reichley, Director, Ubisoft Entertainment
Frost & Sullivan Executive MindXchange Customer Testimonial
The best value I receive from F&S is the relationships built with others in Customer Experience who share ideas and what they’ve learned. I’ve also stayed on top of new technologies that make serving the customer even better.
— Holly Hacker, Director, Vita-Mix Corp
Frost & Sullivan Executive MindXchange Customer Testimonial
The overall value of Frost & Sullivan Executive MindXchange is through the roof!! I was able to make real relationships with other executives in my field who are open and willing to share best practices as well as struggles and how to overcome them. The sessions are tangible and have phenomenal takeaways. I highly recommend attending this event EVERY year!
— Chelsie McLaughlin, Manager, Hotel & Guest Services, Choice Hotels International, Inc.
Frost & Sullivan Executive MindXchange Customer Satisfaction Rating
A Manager at a fortune 500 health care company would be very likely to recommend Frost & Sullivan Executive MindXchange for this reason:
I found this event to be a great opportunity to learn what other industries are doing and to network with like-minded individuals to drive improvements in our processes service delivery.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Frost & Sullivan Executive MindXchange?”
Frost & Sullivan Executive MindXchange Customer Testimonial
I was lucky enough to facilitate a meeting with thought leaders; very good ideas came out of this. It’s easier to push process changes across the company when you have the power of the general community or a couple of well-recognized companies doing a best practice. I was able to bring a couple of workable strategies back to my company because (1) the ideas were good and (2) they are proven to work by credible sources.
— Chris Lah, Senior Director, Children's Hospital Medical Center
Frost & Sullivan Executive MindXchange Customer Testimonial
By sponsoring Frost and Sullivan, we were able to get in front of the decision makers of various customers. It allowed us to socially interact as peers instead of the usual stand-off mentality.
— Director, Medium Enterprise Telecommunications Services Company
Frost & Sullivan Executive MindXchange Customer Testimonial
Through best practices and networking, we have been able to work through some new business ideas that others have already faced. The ability to tap into call center leaders in the industry is the key reason that I attended this event.
— Ilene Lustigman, Director, NCCI Holdings
Frost & Sullivan Executive MindXchange Customer Testimonial
The content of two of the workshops that I attended consisted of real-world problems that my organization is currently experiencing. It was great to fill up several pages of notes with ideas from industry peers.
— Matt Magnuson, Vice President of Contact Center Operations, WoodSpring Hotels
Frost & Sullivan Executive MindXchange Customer Fact
A large enterprise consumer services company recommends sending 4 team members to the Frost & Sullivan Executive MindXchange based on the amount of networking opportunities and range of content being delivered.
Frost & Sullivan Executive MindXchange Customer Fact
A fortune 500 insurance company finds that the unique interactive structure of a Frost & Sullivan Executive MindXchange event leads to access to best practices, increased networking & relationship building, a forum which allows them to get real solutions for their business challenges, and more value overall.
Frost & Sullivan Executive MindXchange Customer Testimonial
During MindXchange, I learned about a topic that was timely for my department and made a connection that offered to assist me with best-practices learned during his departmental implementation.
— Director, Fortune 500 Health Care Company
Frost & Sullivan Executive MindXchange Customer Fact
MTM finds that the unique interactive structure of a Frost & Sullivan Executive MindXchange event leads to increased networking & relationship building and a forum which allows them to get real solutions for their business challenges.
Frost & Sullivan Executive MindXchange Customer Testimonial
I attending MindXchange looking to “sharpen my saw” regarding approaches to contemporary customer service trends / challenges and felt I was able to achieve this goal (primarily from the keynote presentations). I was also looking to meet new customer service leaders from outside of my region and was also able to accomplish that. I have connected with 3 people since the event.
— COO, Educational Institution
Frost & Sullivan Executive MindXchange Customer Fact
An educational institution evaluates the audience, the reputation of the event, and Networking opportunities. Not so much “fun activities,” but just the chance to meet people during the event days as some of the most important factors when deciding on an event.
Frost & Sullivan Executive MindXchange Customer Fact
A global 500 insurance company cites that aggressive sales tactics by sponsoring & exhibiting companies and poor communication & customer service by organizers are some of the problems which plague today’s “traditional” trade shows and/or conferences.
Frost & Sullivan Executive MindXchange Customer Satisfaction Rating
A Director of a medium enterprise retail company would be very likely to recommend Frost & Sullivan Executive MindXchange for this reason:
It’s simply the best.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Frost & Sullivan Executive MindXchange?”