TechValidate Research on Gusto

1561 TechFacts – Page 13 of 53


Gusto Customer Review

5/5 Stars

I’m proud to be able to offer a service that is reliable, cost effective, and easy to use. I love that using Gusto has turned payroll into just a minor task rather than a huge, time-consuming part of my business. Also love the ability to receive referral fees, or choose to pass those on to the client. I’m always thrilled when a new client comes to me and is already using it, but adding them is also a breeze! But the best has to be receiving free payroll for our firm – I would not choose any other provider!

Gusto Customer Review

4/5 Stars

Gusto improved my day-to-day work on behalf of my clients by reminding me when payroll is due, and by my knowing that payroll taxes are being paid on time, as well as quarterly and annual reporting requirements are met. All of this brings peace of mind and allows me time to interact with clients on other matters.

Gusto Customer Review

5/5 Stars

Gusto’s customer service is the best I’ve had. I love that I can call and get a live person who will find the answer and not just copy from a script.

Gusto Customer Review

5/5 Stars

Gusto treats me as a partner and the company continually innovates and develops – THAT is awesome! The Guideline partnership is wonderful as well as Work Comp and other items. Gusto removes the PAIN caused by payroll. From onboarding to paying employees to terminating, it is 1-2-3 easy. All other systems have square wheels in comparison. Keep up the great work!

Gusto Customer Review

4.5/5 Stars

Through Gusto, I am able to offer a service to my clients that is easy to use, offers all the same features as previous payroll providers, at a lower, easier-to-predict price, with other features that make life easier. Forget to pay someone? Run a special one-time payroll – no charge. Want a bonus payroll? Easy – type it in, and you’ll get it. No charge. Want to change from bi-weekly to weekly? Sure thing. The automation of the program makes me feel in control.

Gusto Customer Review

5/5 Stars

My favorite thing about being a Gusto Partner is everything is handled by Gusto on the payroll side for my clients and I don’t have to worry about them staying compliant or doing it themselves. I just make sure they get set up and have all the customer service phone numbers, then I focus on other things for their business.

Gusto Customer Review

5/5 Stars

My favorite thing about being a Gusto partner is that I can call anytime I have questions, & Gusto’s customer service is always quick to help. I can smoothly run payroll for my remote clients, and Gusto makes it possible for me to offer payroll & human resources services to my clients without me having to know everything about everything. Utilizing integrations with Deputy and T-Sheets makes payroll especially easy since the client approves the time sheets, and the integrations eliminate any possible mistakes from manual data entry.

Gusto Customer Review

5/5 Stars

I appreciate having my own advisor and I also like my Gusto socks! I have done payroll for years and totally know how to do it, but I love not having to worry about it any more. Payroll is better outsourced, and it’s better outsourced to a company that is so customer responsive. My clients are better served and now I have more free time to offer advisory services.

Gusto Customer Review

5/5 Stars

Gusto actually does everything I need for taxes by calculating all taxes, withholding and remitting the taxes, and filing quarterly and annual forms.

Gusto Customer Review

5/5 Stars

Gusto has been a dream! They are always striving for excellence! The last payroll service I used (Paychex) was an absolute nightmare. It was difficult to use, the customer service was non existent, and the product was really outdated. I was spending way too much time doing something that should not be challenging.

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Gusto Customer Review

5/5 Stars

I really rely on Gusto’s accuracy and accountability. They are there when I need them and their response time to my concerns is on point. Thank you for making a difficult and precise task much easier for me and giving me peace of mind!

Gusto Customer Review

5/5 Stars

Prior to owning my own firm, I ran payroll through QuickBooks for previous employers. It was super time consuming and prone to many errors. I also had an experience with Paychex. They made many errors. When I started my bookkeeping firm, I wasn’t even offering payroll because I couldn’t stand it. Then Gusto came along and I am in LOVE!!! Keep up the amazing work you are doing, Gusto Team. You are truly valued!

Gusto Customer Review

4.5/5 Stars

Gusto is awesome. I don’t understand why any small business is using anything else – I recommend Gusto all the time, purely because of how little time I spend on it.

Do you have any other feedback or requests for the Gusto team?

Gusto Customer Review

Gusto’s interface is very user friendly and far less intimidating for my clients than a lot of other payroll services. It’s easy to navigate and I love that it syncs so well with QuickBooks. As long as the mapping is set up, there is ZERO work to do for me to get payroll entered in QuickBooks.

Gusto Customer Review

5/5 Stars

Gusto is a one-stop shop for me. It integrates with our time-sheets and with our QuickBooks account.

Gusto Customer Review

Gusto is my first payroll provider, but I can’t imagine any company making it easier. I have always had prompt and friendly help with the phone staff.

Gusto Customer Review

5/5 Stars

My favorite thing about Gusto is the easy, instant payroll journals for any date range.

Gusto Customer Review

4.5/5 Stars

Gusto is just more streamlined than my previous payroll provider. It’s something I deal with for 20 minutes twice a month. Before, things would always pop up that needed attention between payrolls. Gusto helps me by taking care of the minutia so I can focus elsewhere.

Gusto was the first platform that offered real PPP assistance. We got our loan in the first round because of that. That and the ease of use makes me a happy customer.

Gusto Customer Review

5/5 Stars

Gusto is leagues above other payroll services we have used as a firm. We have done everything from payroll by hand, QuickBooks, ADP, and Paychex, and the value we get from Gusto is way higher than these other, more expensive providers.

Gusto Customer Review

5/5 Stars

I love Gusto so much more than the other provider I was using. The other provider I used made mistakes that they refused to fix and were costly to me. Even with the proof I sent, they refused to fix the issue. When Gusto made a mistake one time, I contacted them to provide proof but it wasn’t even necessary because Gusto was already on it and fixing it, and by the time I contacted them they had already been working on it. That and the fact that they’re completely automated, my CPA can access everything, and it’s easy to use – that is why I love Gusto.

Gusto Customer Review

4.5/5 Stars

Very consistent, friendly, knowledgeable, and welcoming customer service.

Gusto Customer Review

5/5 Stars

Gusto completes everything so I have more time to do what I need to do and not have to worry about my people getting paid.

Gusto Customer Statistic

Small businesses save an average of 7 hours on benefits administration after switching to Gusto.

Gusto Customer Review

5/5 Stars

Gusto makes life easier! Easy to set up new employees, easy for them to self on-board and select their benefits, easy to process payroll, easy to get support when you need it!

Gusto Customer Review

I appreciate being able to add a bonus or correct payroll without being charged. I really appreciated Gusto creating the PPP loan report needed to help me apply for my PPP loan. That was incredible! Saved me so much time, allowing me to process my application quickly and eventually secure a loan.

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Gusto Customer Review

5/5 Stars

As the admin & payroll manager, I have been working remotely from my team since I set up Gusto. They work together and self-manage and I can take care of everything on my end without much delay. I LOVE that staff has access to using resources, like the new Gusto savings account, without me needing to be involved. This makes us much more self-sufficient which really fits our company culture. Gusto is easy for me to use and easy for my staff to use. All I have to do is tell them: “Look for an email from Gusto.”

Gusto Customer Review

5/5 Stars

Gusto is super easy to use and their support is second to none.

Gusto Customer Review

5/5 Stars

I love Gusto’s dashboard and how easy the site is to navigate. I haven’t used a payroll provider before, but I recommend Gusto to all of my colleagues starting their own companies. I also really appreciated and respected how Gusto offered payment pauses during Covid-19 and the increased resources provided for PPP and other pandemic assistance programs. It made me confident in my ability to apply for the PPP, and it also showed me the humanity in Gusto’s core values.

Gusto Customer Statistic

89% of small businesses who switched to Gusto said the quality of compliance support they are receiving has improved compared to their previous broker.

89%

Gusto Customer Statistic

91% of small businesses who switched to Gusto said Gusto is easier to use than their previous broker.




More Research on Gusto