Reducing Use of Force in Patient Care
Hospitals of Providence reduced the use of force by over 50% since implementing CPI techniques.
CPI training has given our staff confidence as they deal with clients who are experiencing a crisis. The personal safety techniques and verbal intervention skills have been used daily.
— Donald Berger, Regional Safety Director, Hospitals of Providence
With Nonviolent Crisis Intervention® training, I think our staff has more competence in dealing with crises and it reduces their fear of managing assaultive behavior.
— Diana Brown, Therapist, Riverside County Department of Mental Health
I have called CPI’s service and support line a few times and received fast and good help. I also enjoy having different trainers when I re-certify, as I learn new techniques and training tools from each of them.
— Diana Brown, Therapist, Riverside County Department of Mental Health
Diana Brown, a therapist at Riverside County Department of Mental Health, recommends CPI training because:
CPI is a very therapeutic model that aligns with our department’s mission to treat all of our consumers/clients with respect in addition to providing quality care.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Crisis Prevention Institute?”
Stephen Aragon, a Professional Trainer at Agave Health, recommends CPI training because:
CPI training is the foundation from which care and concern for others is provided.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Crisis Prevention Institute?”
Since starting Nonviolent Crisis Intervention® training, my staff have become more confident in de-escalating challenging situations.
— Jennifer Allen, Assistant Principal, Rialto Unified School District School Facilities Corporation
CPI promotes treating all with dignity and respect. This is critical in our district as we keep all students in their least restrictive environment. One concept that this has brought forward is how to resist creating escalating behavior or a power play or ‘allowing’ a student to have his way―how to give the student space to process his/her behavior.
— Vicki Adams, Administrator, Unified School District 480
CPI gives structure and consistency through the Nonviolent Crisis Intervention® training. We use this training for many types of employees within the district: teachers, paraprofessionals, bus drivers, bus paras, as well as building administration.
— Vicki Adams, Administrator, Unified School District 480