Syniverse Customer Statistic
Carrier Customers
94% of surveyed organizations are likely to continue working with Syniverse in the future.
Syniverse Customer Satisfaction Rating
An Operations Manager at a Global 500 telecommunications services company would be very likely to recommend Syniverse for this reason:
Syniverse has the knowledge and experience, and they have always been quite attentive and approachable when providing solutions for us.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Syniverse?”
Syniverse Customer Satisfaction Rating
A Roaming Analyst at a large enterprise telecommunications services company would be very likely to recommend Syniverse for this reason:
I have used Syniverse products for over 20 years and have come to trust the quality of their offering.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Syniverse?”
Syniverse Customer Satisfaction Rating
Janet Newman, a Roaming Manager at Cellular One, would be very likely to recommend Syniverse for this reason:
I have been working with Syniverse for over 20 years and have found that I have been able to get assistance with complex technical issues in an efficient manner. I also find that Syniverse has provided up-to-date information and training, which has helped in the current climate and economy to stay ahead of the curve.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Syniverse?”
Syniverse Customer Satisfaction Rating
A Roaming Manager at a medium enterprise telecommunications services company would be very likely to recommend Syniverse for this reason:
We have been a customer of Syniverse for almost 20 years and have always had good support for our needs
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Syniverse?”
Syniverse Customer Satisfaction Rating
An Operations Manager at a large enterprise telecommunications services company would be very likely to recommend Syniverse for this reason:
Syniverse is the leader on the market.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Syniverse?”
Syniverse Customer Satisfaction Rating
Ross Holland, a Roaming Coordinator at Panhandle Telephone Coop, would be very likely to recommend Syniverse for this reason:
The MySyniverse hub is easy to get around in, and troubles are handled quick and professionally. Calling in to customer care is easy and the company’s customer service representatives are knowledgeable and friendly.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Syniverse?”
Syniverse Customer Satisfaction Rating
A Roaming Coordinator at a small business telecommunications services company would be likely to recommend Syniverse for this reason:
Syniverse always has the customers’ best interest at heart and goes above and beyond to help their customers stay informed and solve problems.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Syniverse?”
Syniverse Customer Satisfaction Rating
Giselle Fwani, a Senior Manager Interconnect & Roaming at Vodacom Congo, would be likely to recommend Syniverse for this reason:
High professionalism.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Syniverse?”
Syniverse Customer Satisfaction Rating
An IT Professional at a Global 500 telecommunications services company would be likely to recommend Syniverse for this reason:
Efficient and always very helpful in providing solutions to our requests.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Syniverse?”
Syniverse Customer Satisfaction Rating
A Network Engineer at a Global 500 telecommunications services company would be very likely to recommend Syniverse for this reason:
Very competent product suite and robust support.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Syniverse?”
Syniverse Customer Satisfaction Rating
An Operations Director at a Fortune 500 telecommunications services company would be very likely to recommend Syniverse for this reason:
A very responsive and reliable company.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Syniverse?”
Syniverse Customer Satisfaction Rating
An Executive at a medium enterprise telecommunications services company would be likely to recommend Syniverse for this reason:
Because Syniverse listens to its customers. They are very responsive in the event we need assistance.
Based on a response of 7 to the question “On a scale of 0-10, how likely would you be to recommend Syniverse?”
Syniverse Customer Satisfaction Rating
A Customer Service Manager at a large enterprise telecommunications services company would be very likely to recommend Syniverse for this reason:
So professional! Syniverse has excellent teams in place.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Syniverse?”
Syniverse Customer Satisfaction Rating
An Accounting Director at a medium enterprise telecommunications services company would be very likely to recommend Syniverse for this reason:
A very professional company.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Syniverse?”
Syniverse Customer Testimonial
We had a financial clearinghouse function in-house, and it was difficult keeping track of individual payments and updating names, addresses, and especially bank accounts to each roaming provider. When moving financial clearinghouse functions to Syniverse, we saved a huge amount of time.
— Roaming Coordinator, Medium Enterprise Telecommunications Services Company