TechValidate Research on Syniverse

82 TechFacts – Page 3 of 3


Syniverse Customer Testimonial

In the current global economy, Syniverse helps us keep up to date with fast-moving technological advances while managing profitability at the same time.

Janet Newman, Roaming Manager, Cellular One Of NE Arizona

Syniverse Customer Testimonial

I have been working with Syniverse for the past two years and I would love to recommend it to others.

Alisher Ibrokhimov, Roaming Coordinator, Tacom

Syniverse Customer Testimonial

I find a very dedicated team with Syniverse that is always ready to help.

Roaming Analyst, Small Business Telecommunications Services Company

Syniverse Customer Testimonial

Syniverse has always worked well with me to solve issues quickly.

Ross Holland, Roaming Coordinator, Panhandle Telephone Communications

Syniverse Customer Testimonial

Excellent customer support and value returned for the price.

Giselle Fwani, Senior Manager Interconnect & Roaming, Vodacom Congo

Syniverse Customer Testimonial

Syniverse is a must in the world of roaming!

Susan Patterson, Roaming Manager, Telesur

Syniverse Customer Statistic

85% of surveyed IT organizations rate Syniverse’s overall performance & quality as better compared to other vendors/competitors they have evaluated or used.

85%

Syniverse Customer Statistic

75% of surveyed IT organizations rate Syniverse’s technology innovation in the marketplace as better compared to other vendors/competitors they have evaluated or used.

75%

Syniverse Customer Statistic

91% of surveyed IT organizations rate Syniverse’s dedicated & responsive customer support as better compared to other vendors/competitors they have evaluated or used.

91%

Syniverse Customer Statistic

80% of surveyed IT organizations rate Syniverse’s value returned for the price as better compared to other vendors/competitors they have evaluated or used.

80%

Syniverse Customer Statistic

89% of surveyed IT organizations rate Syniverse’s breadth of capabilities & integrations as better compared to other vendors/competitors they have evaluated or used.

89%

Syniverse Customer Statistic

80% of surveyed IT organizations saw a return on their investment in Syniverse in 6-12 months or sooner compared to other vendors they worked with in the past.

80%

Syniverse Customer Statistic

45% of surveyed IT organizations chose Syniverse over other vendors for their price point compared to offered features/services.

45%

Syniverse Customer Statistic

42% of surveyed IT organizations agree that Syniverse offers better value for the services offered compared to competitive solutions.

42%

Syniverse Customer Statistic

52% of surveyed IT organizations value Syniverse’s breadth of capabilities and support the most when compared against competitive solutions.

52%

Syniverse Customer Statistic

60% of surveyed IT organizations value Syniverse’s performance, scalability, and flexibility of implementation the most when compared against competitive solutions.

60%

Syniverse Customer Testimonial

We switched to Syniverse after experiencing limited messaging capabilities and issues with text message delivery from a previous vendor, and now those problems have been resolved.

Marketing Professional, Fortune 500 Insurance Company

Syniverse Customer Testimonial

I chose Syniverse because of their overall expertise after finding other vendors too cursory in their offerings.

Andrew Pakula, Executive, WiOffer

Syniverse Customer Testimonial

Syniverse helps us understand emerging technology in the marketplace and they work with us to engage their capabilities in a timeframe that suits us as a large organiation.

Marketing Professional, Fortune 500 Insurance Company

Syniverse Customer Testimonial

Syniverse is highly attentive to our needs and works within our long term goals. Our sales rep is outstanding and knowledgeable and they offer great tech support.

Andrew Pakula, Executive, WiOffer

Syniverse Customer Satisfaction Rating

A Marketing Professional at a large enterprise banking company would be very likely to recommend Syniverse for this reason:

Syniverse has a knowledgeable team of sales reps, technical support, and engineering support. My engagement with Syniverse has been prompt and precise.

Syniverse Customer Testimonial

Syniverse is always on hand to assist, even when we as the customer are lacking understanding or are ignorant.

Roaming Coordinator, Medium Enterprise Telecommunications Services Company




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