TechValidate Customer Research Library
Syniverse Customer Testimonial
I feel satisfied and fulfilled with the Syniverse services, as my questions are promptly answered to help me complete my work more efficiently.
Roaming Analyst, Small Business Telecommunications Services Company
Syniverse consistently provides professionalism and diligence.
Network Engineer, Medium Enterprise Telecommunications Services Company
We work with a dynamic and responsive Syniverse team that makes a big difference in facilitating our operations.
Accounting Director, Medium Enterprise Telecommunications Services Company
Syniverse offers excellent value returned for the price!
Roaming Analyst, Medium Enterprise Telecommunications Services Company
Syniverse is always available and fast in solving our problems thanks to a very dedicated team of account managers.
Roaming Coordinator, Global 500 Telecommunications Services Company
Syniverse is very flexible and responsive with dedicated customer support.
Roaming Manager, Medium Enterprise Telecommunications Services Company
Syniverse has been a major partner for us since 2005, and is easy and pleasant to work with on a daily basis.
Operations Manager, Small Business Telecommunications Services Company
Syniverse provides efficient, robust solutions, excellent account management and technical support management, responsive customer support, and a dependable reporting solution.
Roaming Manager, Global 500 Telecommunications Services Company
Syniverse is very flexible in meeting customer needs and requests, consistently providing high quality of services.
Syniverse is very responsive and supportive to customer needs with a high level of expertise in services provided and an innovative approach to the industry.
Carrier Relations Director, Medium Enterprise Telecommunications Services Company
Syniverse offers the best support and quality of service.
Roaming Director, Large Enterprise Telecommunications Services Company
Our account managers with Syniverse, both now and in the past. have always been excellent, providing professional training and a willingness to be flexible for the customer.
Syniverse provides industry expertise and the ability to support a rapidly changing business environment.
Operations Manager, Global 500 Telecommunications Services Company
Syniverse provides multi-layer solutions at a best-in-class price.
Carrier Relations Manager, Fortune 500 Telecommunications Services Company
The continued high level support – from sales to the operational and engineering team – tops the list in terms of our satisfaction with Syniverse.
Technical Support Manager, Large Enterprise Telecommunications Services Company
The professional relationship with Syniverse is excellent. They are competitive and it is a pleasure to work with this company.
Roaming Analyst, Global 500 Telecommunications Services Company
Syniverse is blessed with a very good dedicated team of workers.
Roaming Manager, Large Enterprise Telecommunications Services Company
We feel close to Syniverse, as they listen carefully to what we have to say and take quick steps to solve any issues.
Adrian Floricel, Roaming Manager, Vodafone Romania
We have never looked to use another vendor, as we find total satisfaction with Syniverse.
Janet Newman, Roaming Manager, Cellular One Of NE Arizona
Syniverse has better coverage than the competition.
Carrier Relations Manager, Large Enterprise Telecommunications Services Company
Previously, BICS was our single provider. The decision was made to choose a secondary provider due to several failures in their signaling network, and we are pleased with our results from Syniverse.
I look forward to continuing to explore new solutions together with Syniverse.
Lawrence Lau, Director, A&J Data Limited (Macau)
In my experience, Syniverse has by far the best customer support.
Syniverse Customer Statistic
67% of surveyed organizations chose Syniverse over other vendors for their relationship & communication with the Sales Rep.
58% of surveyed organizations value Syniverse’s performance, scalability, and flexibility of implementation the most when compared against competitive solutions.
23% of surveyed organizations turned to Syniverse for improved support and customer experience after disappointment with previous vendors.
98% of surveyed Syniverse customers reduced costs, improved efficiency of business processes, and improved customer experience as a result of working with Syniverse.
In my 20+ years of dealing with Syniverse, I have found the employees extremely helpful with finding solutions to complex technical issues.
Smaller companies cannot always obtain the necessary training in a timely fashion to keep ahead of the curve but Syniverse has always tried to assists with the varying expertise of their personnel.
I appreciate the extensive quality and support that I receive on an ongoing basis from Syniverse.
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