TechValidate Research on Hiya

104 TechFacts – Page 4 of 4


Hiya Customer Fact

Revive Financial Saves Big Money

The company has improved cost to connect by 26-50% since partnering with Hiya.

Hiya Customer Fact

Happier Customers with Hiya Connect

A small business telecommunications services company has improved customer satisfaction (or NPS®) by 100%+ since partnering with Hiya.

Hiya Customer Fact

Speedy Sales Cycles with Hiya Connect

A small business telecommunications services company has improved sales velocity by 100%+ since partnering with Hiya.

Hiya Customer Fact

76-100% Improvement in Revenue with Hiya Connect

A small business telecommunications services company has improved revenue by 76-100% since partnering with Hiya.

Hiya Customer Fact

Educational Institution Raises Answer Rates

An educational institution’s average answer rate improved by 71-80% with Hiya Connect.

Hiya Customer Fact

Epos Now increases call duration

The cloud-bases software provider’s average call duration increased by 51-60% with Hiya Connect.

Hiya Customer Fact

Avantive Solutions improves NPS with Hiya

The global technology and business services company improved customer satisfaction by 26-50% since deploying Hiya Connect.

Hiya Customer Fact

Faster resolution, happier customers

Integrity Insurance & Financial Services has improved average time to resolve issues by 26-50% since partnering with Hiya.

Hiya Customer Statistic

Increased in revenue

94% of surveyed customers have improved revenue by 51-75% since partnering with Hiya.

94%

Hiya Customer Statistic

92% of surveyed Hiya Connect customers average call duration increased by 51-60% with Hiya Connect.

Hiya Customer Statistic

Hiya Connect Customers Reach More People

88% of surveyed Hiya Connect customers improved their average answer rate by 100%+ with Hiya Connect, resulting in connecting with more customers.

Hiya Customer Review

Large Enterprise Professional Services Company Achieves Measurable Results with Hiya Connect

5/5 Stars

What outcomes were you able to achieve with Hiya Connect?

With Hiya Connect, our outbound calls are no longer showing up as spam.

In a sentence or two, how would you describe the impact of Hiya Connect to your organization?

We now have fewer telecom requests/concerns and spending less time petitioning vendors to remove our spam rating.

Hiya Customer Fact

Call duration increased

Currys PLC’s average call duration increased by 21-30% with Hiya Connect

Hiya Customer Satisfaction Rating

A Director of Product Management at ACCOLADE INC would be very likely to recommend Hiya for this reason:

Very easy to work with from contracting to implementation. The tools are very powerful and easy to use




More Research on Hiya