282 Customers Surveyed
2,348 Data Points Collected
94 Published TechFacts
12 Published Charts
6 Published Case Studies
Hiya Case Study
This case study of a Fortune 500 healthcare company is based on an October 2022 survey of Hiya customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Being able to verify our numbers to ease our customers’ minds that we are calling from an established, legitimate connection is invaluable in the current climate.”
Hiya Customer Satisfaction Rating
James O’Neile, the Chief Marketing Officer at Revive Financial, would be very likely to recommend Hiya:
Great, simple service that provides the insights we need for decisioning.
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend Hiya?”
Hiya Case Study
This case study of a small business transportation services company is based on a December 2021 survey of Hiya customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
The business challenges that led the profiled company to evaluate and ultimately select Hiya:
The surveyed company achieved the following results with Hiya:
