Crisis Prevention Institute Research Charts : Page 2

Crisis Prevention Institute Customer Research

Why Organizations Seek Out CPI Training

What challenge(s) caused your organization to seek out Nonviolent Crisis Intervention® training?

Meeting regulatory compliance	52%
Reducing workplace violence rate	29%
Reducing worker compensation claims	13%
Improving organizational culture	31%
Improving staff confidence in working with challenging clients	77%
Improving staff skills in managing behaviors	84%
Other	5%

Crisis Prevention Institute Customer Research

ROI with CPI in Healthcare Organizations

Which of the following has your organization achieved since implementing CPI?

Met regulatory compliance	66%
Reduction in staff injuries	53%
Reduction in worker compensation claims	26%
Reduction in staff turnover	17%
Reduction in liability	29%
Improvement of staff skills and confidence	84%
Other	3%

Crisis Prevention Institute Customer Research

Reducing Challenging Behaviors in Healthcare

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%: 25%

40-49%: 15%

30-39%: 20%

20-29%: 14%

Up to 20%: 27%

Crisis Prevention Institute Customer Research

Majority of schools reduce restraint by 50-100%

Since implementing CPI training, how much have you decreased the use of force, physical restraints and seclusions?

100%: 5%

75-99%: 27%

50-74%: 26%

25-49%: 21%

0-24: 20%

Crisis Prevention Institute Customer Research

ROI with CPI in Education

Percentage of respondents who have achieved return on investment with CPI in the following areas:

Improvement of staff skills and confidence	89%
Met regulatory compliance	56%
Reduction in staff injuries	43%
Reduction in worker compensation claims	18%
Reduction in staff turnover	13%
Reduction in liability	27%

Crisis Prevention Institute Customer Research

ROI with CPI Training

Which of the following has your organization achieved since implementing CPI?

Met regulatory compliance	59%
Reduction in staff injuries	44%
Reduction in worker compensation claims	20%
Reduction in staff turnover	13%
Reduction in liability	27%
Improvement of staff skills and confidence	89%
Other	4%

Crisis Prevention Institute Customer Research

Results you can expect after implementing CPI training

Which of the following has your organization achieved since implementing CPI?

Met regulatory compliance	59%
Reduction in staff injuries	44%
Reduction in worker compensation claims	20%
Reduction in staff turnover	13%
Reduction in liability	27%
Improvement of staff skills and confidence	89%
Other	4%

Crisis Prevention Institute Customer Research

Majority of healthcare facilities reduce use of physical restraints by 50-100%

Since implementing CPI training, how much have you decreased the use of force, physical restraints and seclusions?

100%: 6%

75-99%: 24%

50-74%: 24%

25-49%: 21%

0-24: 25%

Crisis Prevention Institute Customer Research

Results you can expect after implementing CPI training in your school

Which of the following has your organization achieved since implementing CPI?

Improvement of staff skills and confidence	89%
Met regulatory compliance	56%
Reduction in staff injuries	43%
Reduction in liability	27%
Reduction in worker compensation claims	18%
Reduction in staff turnover	13%

Crisis Prevention Institute Customer Research

How would you categorize your organization?

Retail	7%
Higher education	19%
Hospitality	3%
Library	24%
Business	2%
Manufacturing	1%
Government/Public service	45%

Crisis Prevention Institute Customer Research

Reduce Worker Comp Claims by 20% or More

As a result of implementing CPI techniques, how much have worker compensation claims decreased?

Over 50%: 40%

40—49%: 8%

30—39%: 10%

20—29%: 11%

Below 20%: 31%

Crisis Prevention Institute Customer Research

40% Reduce Difficult Behaviors by More Than Half!

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%	40%
40—49%	18%
30—39%	21%
20—29%	13%
Below 20%	8%

Crisis Prevention Institute Customer Research

69% of Facilities Cut Worker Comp Claims by 20% or MORE

As a result of implementing CPI techniques, how much have worker compensation claims decreased?

Over 50%	40%
40—49%	8%
30—39%	10%
20—29%	11%
Below 20%	31%

Crisis Prevention Institute Customer Research

How DCS Improves Your Quality Indicators

DCS training has improved my organization’s quality measures/quality of care provision, as indicated by improved reporting in the following areas:

Provision of person-centered care	74%
Decreased use of psychotropic medication	37%
Decreased falls	29%
Decreased weight loss	15%
Decreased decline in ADL performance	36%
Decreased staff turnover	23%
Decreased hospitalizations or ER visits	17%
Improved resident engagement in meaningful activities	61%

Crisis Prevention Institute Customer Research

Majority Say DCS Improves Care by Over 50%

Since implementing Dementia Care Specialists, how much have you improved your dementia care practices?

Over 75%: 18%

50–74%: 36%

25–49%: 26%

Up to 24%: 20%

Crisis Prevention Institute Customer Research

Use of Force Reduced by Half

In your correctional facility, how much has the use of force been reduced since you implemented CPI techniques?

Over 50%	62%
40—49%	9%
30—39%	9%
20—29%	6%
Below 20%	14%

Crisis Prevention Institute Customer Research

Reducing Restraint Use in Healthcare

Since implementing CPI training, how much have you decreased the use of physical restraint and seclusion?

100%: 8%

75—99%: 30%

50—74%: 28%

25—49%: 18%

0—24%: 15%

Crisis Prevention Institute Customer Research

Reducing Challenging Behaviors in Healthcare

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%: 41%

40—49%: 18%

30—39%: 20%

20—29%: 12%

Below 20%: 8%

Crisis Prevention Institute Customer Research

How have you achieved return on investment with CPI?

Meeting regulatory compliance	58%
Reducing injuries	41%
Reducing staff turnover	14%
Reducing liability	10%
Improving staff skills and confidence	94%

Crisis Prevention Institute Customer Research

Since implementing CPI training, how much have you decreased the use of physical restraints and seclusions?

100%: 10%

75—99%: 28%

50—74%: 28%

25—49%: 21%

0—24%: 14%

Crisis Prevention Institute Customer Research

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviours?

Over 50%: 45%

40—49%: 19%

30—39%: 19%

20—29%: 10%

Below 20%: 7%

Crisis Prevention Institute Customer Research

Organisational Challenges

What challenges caused your organisation to seek out CPI training?

Meeting regulatory compliance	45%
Reducing workplace violence rate	47%
Improving organizational culture	46%
Improving staff confidence in working with challenging clients	81%
Improving staff skills in managing behaviors	83%

Crisis Prevention Institute Customer Research

Majority Reduce Restraint by 50–100%

Since implementing CPI training, how much have you decreased the use of physical restraint and seclusion?

100%	8%
75—99%	30%
50—74%	28%
25—49%	18%
0—24%	15%

Crisis Prevention Institute Customer Research

40% of Juvenile Facilities, Security, and Law Enforcement Reduce Worker Comp Claims by More Than Half

As a result of implementing CPI techniques, how much have worker compensation claims decreased?

Over 50%: 40%

40—49%: 9%

30—39%: 10%

20—29%: 11%

Below 20%: 30%

Crisis Prevention Institute Customer Research

ROI with CPI

Percentage of respondents who have achieved return on investment with CPI by:

Meeting regulatory compliance	55%
Reducing injuries	36%
Reducing worker compensation claims	13%
Reducing staff turnover	11%
Reducing liability	34%
Improving staff skills and confidence	88%

Crisis Prevention Institute Customer Research

How often do you provide refresher training to your staff?

6 months	12%
12 months	69%
24 months	15%
We don’t do refresher training	4%

Crisis Prevention Institute Customer Research

ROI with CPI in Education

Percentage of respondents who have achieved return on investment with CPI by:

Meeting regulatory compliance	52%
Reducing injuries	34%
Reducing worker compensation claims	11%
Reducing staff turnover	10%
Reducing liability	38%
Improving staff skills and confidence	90%
Other	3%

Crisis Prevention Institute Customer Research

ROI with CPI in Behavioral Health

Percentage of respondents who have achieved return on investment with CPI by:

Meeting regulatory compliance	63%
Reducing injuries	37%
Reducing worker compensation claims	17%
Reducing staff turnover	16%
Reducing liability	29%
Improving staff skills and confidence	91%
Other	3%

Crisis Prevention Institute Customer Research

ROI with CPI in Juvenile Facilities, Security, and Law Enforcement

Percentage of respondents who have achieved return on investment with CPI by:

Meeting regulatory compliance	63%
Reducing injuries	30%
Reducing worker compensation claims	16%
Reducing staff turnover	13%
Reducing liability	36%
Improving staff skills and confidence	88%
Other	6%

Crisis Prevention Institute Customer Research

ROI with CPI in Healthcare

Percentage of respondents who have achieved return on investment with CPI by:

Meeting regulatory compliance	57%
Reducing injuries	39%
Reducing worker compensation claims	15%
Reducing staff turnover	11%
Reducing liability	29%
Improving staff skills and confidence	84%
Other	5%

TechValidate Research on Crisis Prevention Institute

95 Charts – Page 2 of 4

Why Organizations Seek Out CPI Training

ROI with CPI in Healthcare Organizations

Reducing Challenging Behaviors in Healthcare

Majority of schools reduce restraint by 50-100%

ROI with CPI in Education

ROI with CPI Training

Results you can expect after implementing CPI training

Majority of healthcare facilities reduce use of physical restraints by 50-100%

Results you can expect after implementing CPI training in your school

Reduce Worker Comp Claims by 20% or More

40% Reduce Difficult Behaviors by More Than Half!

69% of Facilities Cut Worker Comp Claims by 20% or MORE

How DCS Improves Your Quality Indicators

Majority Say DCS Improves Care by Over 50%

Use of Force Reduced by Half

Reducing Restraint Use in Healthcare

Reducing Challenging Behaviors in Healthcare

Organisational Challenges

Majority Reduce Restraint by 50–100%

40% of Juvenile Facilities, Security, and Law Enforcement Reduce Worker Comp Claims by More Than Half

ROI with CPI

ROI with CPI in Education

ROI with CPI in Behavioral Health

ROI with CPI in Juvenile Facilities, Security, and Law Enforcement

ROI with CPI in Healthcare