Crisis Prevention Institute Research Charts : Page 3

Crisis Prevention Institute Customer Research

Reducing Challenging Behaviors in Healthcare

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%: 37%

40—49%: 20%

30—39%: 19%

20—29%: 14%

Below 20%: 10%

Crisis Prevention Institute Customer Research

Reducing Challenging Behavior in Education

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%: 36%

40—49%: 19%

30—39%: 24%

20—29%: 14%

Below 20%: 8%

Crisis Prevention Institute Customer Research

Restraint Reduction Rates in Healthcare

Since implementing CPI training, how much have you decreased the use of physical restraints and seclusions?

100%: 8%

75—99%: 30%

50—74%: 28%

25—49%: 18%

0—24%: 15%

Crisis Prevention Institute Customer Research

Schools Use CPI to Reduce Disruptive Behavior

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%	36%
40-49%	19%
30-39%	24%
20-29%	14%
Below 20%	8%

Crisis Prevention Institute Customer Research

Majority of Juvenile Facility, Security, and Law Enforcement Professionals Cut Use of Force by More Than Half

How much has the use of force been reduced since implementing CPI techniques?

Over 50%: 62%

40—49%: 9%

30—39%: 9%

20—29%: 6%

Below 20%: 14%

Crisis Prevention Institute Customer Research

40% of Mental Health Facilities Reduce Worker Comp Claims by More Than Half

As a result of implementing CPI techniques, how much have worker compensation claims decreased?

Over 50%: 40%

40—49%: 9%

30—39%: 10%

20—29%: 11%

Below 20%: 30%

Crisis Prevention Institute Customer Research

Challenging Behavior Reduction Rates

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%: 40%

30—39%: 21%

40—49%: 18%

20—29%: 13%

Below 20%: 9%

Crisis Prevention Institute Customer Research

84% of Schools & Districts Agree:

“The enhanced content has helped me, my staff, and my school. For example, my trainings are more relevant for more staff, I’m able to train more staff such as general ed teachers, staff have more risk assessment skills, staff have more disengagement skills, staff have more skills to reduce restraint use.”

Yes	84%
No	16%

CPI Helps You Reduce Challenging Behaviors

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%: 41%

40—49%: 16%

30—39%: 20%

20—29%: 13%

Below 20%: 10%

CPI Helps You Reduce Workers’ Comp Claims

As a result of implementing CPI techniques, how much have worker compensation claims decreased?

Over 50%: 44%

40—49%: 10%

30—39%: 8%

20—29%: 12%

Below 20%: 25%

Majority Reduce Restraint by 50–99%

Since implementing CPI training, how much have you decreased the use of physical restraints and seclusions?

100%: 10%

75—99%: 30%

50—74%: 27%

25—49%: 18%

0—24%: 14%

Majority Reduce Restraint by 50–99%

Since implementing CPI training, how much have you decreased the use of physical restraints and seclusions?

100%	10%
75–99%	30%
50–74%	27%
25–49%	18%
0–24%	14%

Decreasing Restraint and Seclusion

Since implementing CPI training, how much have you decreased the use of physical restraint and seclusion?

100%: 10%

75—99%: 30%

50—74%: 27%

25—49%: 18%

0—24%: 14%

Reducing Challenging Behaviors at School

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%: 37%

40—49%: 21%

30—39%: 25%

20—29%: 11%

Below 20%: 6%

CPI Helps You Resolve Your Challenges

What challenge(s) caused your organization to seek out Nonviolent Crisis Intervention® training?

Meeting regulatory compliance	54%
Reducing workplace violence rate	33%
Reducing worker’s compensation claims	15%
Improving organizational culture	32%
Improving staff confidence in working with challenging clients	73%
Improving staff skills in managing behaviors	79%
Other	6%

De-Escalation Training Helps Schools Manage Disruptive Behavior Safely

Since implementing de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%	37%
30–39%	28%
40–49%	18%
20–29%	11%
Below 20%	6%

67% Reduce Restraint Use by at Least Half

Since implementing de-escalation training, how much have you decreased the use of physical restraints and seclusions?

100%	12%
75–99%	32%
50–74%	23%
25–49%	17%
0–24%	15%

67% Reduce Restraint Use by at Least Half

Since implementing CPI Training, how much have you decreased the use of physical restraints and seclusions?

100%: 12%

75—99%: 32%

50—74%: 23%

25—49%: 17%

0—24%: 15%

Majority Reduce Challenging Behaviors by More Than Half

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%	42%
40—49%	15%
30—39%	21%
20—29%	13%
Below 20%	10%

CPI Customers in Behavioral Health: Reducing Restraint Use

Since implementing CPI training, how much have you decreased the use of physical restraints and seclusions?

100%: 12%

75—99%: 32%

50—74%: 23%

25—49%: 17%

0—24%: 15%

Restraint Reduction in Hospitals

Since implementing CPI Training, how much have you decreased the use of physical restraints and seclusions?

100%: 12%

75—99%: 32%

50—74%: 23%

25—49%: 17%

0—24%: 15%

61% of Correctional Facilities Cut Use of Force in Half

How much has the use of force been reduced since implementing CPI techniques?

Over 50%: 61%

40—49%: 6%

30—39%: 11%

20—29%: 6%

Below 20%: 17%

Why Do Schools Use CPI?

What challenge(s) caused your organization to seek out Nonviolent Crisis Intervention® training?

Meeting regulatory compliance	48%
Reducing workplace violence rate	13%
Reducing worker’s compensation claims	6%
Improving organizational culture	22%
Improving staff confidence in working with challenging clients	71%
Improving staff skills in managing behaviors	83%
Other	5%

Why Our Customers Seek Out CPI Training

What challenge(s) caused your organization to seek out Nonviolent Crisis Intervention® training?

Meeting regulatory compliance	54%
Reducing workplace violence rate	28%
Reducing worker’s compensation claims	12%
Improving organizational culture	31%
Improving staff confidence in working with challenging clients	74%
Improving staff skills in managing behaviors	81%
Other	5%

Refresher Frequency

How often do you provide refresher training to your staff?

6 months: 13%

12 months: 68%

24 months: 16%

We don’t do refresher training: 4%

Purchasing Rationale for CPI

What challenge(s) caused your organization to seek out Nonviolent Crisis Intervention® training?

Meeting regulatory compliance	58%
Reducing workplace violence rate	42%
Reducing worker’s compensation claims	17%
Improving organizational culture	37%
Improving staff confidence in working with challenging clients	75%
Improving staff skills in managing behaviors	77%
Other	5%

TechValidate Research on Crisis Prevention Institute

86 Charts – Page 3 of 3

Reducing Challenging Behaviors in Healthcare

Reducing Challenging Behavior in Education

Restraint Reduction Rates in Healthcare

Schools Use CPI to Reduce Disruptive Behavior

Majority of Juvenile Facility, Security, and Law Enforcement Professionals Cut Use of Force by More Than Half

40% of Mental Health Facilities Reduce Worker Comp Claims by More Than Half

Challenging Behavior Reduction Rates

84% of Schools & Districts Agree:

CPI Helps You Reduce Challenging Behaviors

CPI Helps You Reduce Workers’ Comp Claims

Majority Reduce Restraint by 50–99%

Majority Reduce Restraint by 50–99%

Decreasing Restraint and Seclusion

Reducing Challenging Behaviors at School

CPI Helps You Resolve Your Challenges

De-Escalation Training Helps Schools Manage Disruptive Behavior Safely

67% Reduce Restraint Use by at Least Half

67% Reduce Restraint Use by at Least Half

Majority Reduce Challenging Behaviors by More Than Half

CPI Customers in Behavioral Health: Reducing Restraint Use

Restraint Reduction in Hospitals

61% of Correctional Facilities Cut Use of Force in Half

Why Do Schools Use CPI?

Why Our Customers Seek Out CPI Training

Refresher Frequency

Purchasing Rationale for CPI