TechValidate Research on Emburse Certify

10 Case Studies


Certify by Emburse Case Study

Certify has helped Absolute Taste enable remote work with cloud-based, paperless solutions

Introduction

This case study of Absolute Taste Ltd is based on an August 2020 survey of Certify customers by TechValidate, a 3rd-party research service.

“The major saving is in time spent by the user, followed by by the finance office who save time on the creation of expense claims, processing and reconciliation.” Thomas Toland, Director of Finance, Absolute Taste Ltd

Challenges

Absolute Taste Ltd struggled with a number of issues that led them to evaluate and select Certify:

  1. No visibility into corporate card reconciliation
  2. Data errors with manual data entry process
  3. Timely submission of reimbursable expenses

Prior to selecting Certify, Absolute Taste Ltd used a paper/manual system and spreadsheets.

Use Case

Reviewing the key features and functionalities of Certify that Absolute Taste Ltd uses, the company said they are extremely satisfied with Certify’s ability to:

  • increase visibility into spend
  • reimburse expenses faster
  • provide better oversight into costs and expenses

The company is very satisfied with Certify for improving the ability to make data-driven decisions and contribute to business KPIs.

A number of aspects of Certify were identified as extremely valuable to its business by Absolute Taste Ltd:

  • receipt capture
  • ease of use
  • reportExecutive (automatic report creation)
  • mobile app

In addition, the company rated Certify’s policy control & enforcement, expense report creation speed, instantAudit (automatic expense audit feature), best-in-class support & training and system reliability as very valuable.

Results

Using Certify has helped save Absolute Taste’s finance teams time so they can focus on more meaningful and strategic work and has enabled remote work with cloud-based, paperless solutions. According to Absolute Taste Ltd, their finance team has saved 4-6 hours/month since using Certify and saw a return on their investment within 1-2 months.

Compared to the company’s previous paper/manual and spreadsheet solution, the company ranks Certify better, significantly better or ‘Best in class’, in all areas surveyed:

  1. Best in class: credit card reconciliation
  2. Significantly better: expense report creation speed, ease of use, mobile app, support & training, system reliability
  3. Better: policy control

Absolute Taste Ltd Strongly Agree or Agree that:

  • Certify removes manual work and allows their finance team to be more strategic
  • Certify helps automate previously manual work and support a remote workforce
  • Certify partners with Absolute taste in implementing their vision and helping them to achieve their business objectives and strategic goal
  • Certify support is best-in-class

Certify by Emburse Case Study

Small Business Financial Services Company Sees ROI in less than a month with Certify

Introduction

This case study of a small business financial services company is based on an August 2020 survey of Certify customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Certify has created time savings and provided excellent reporting.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Certify by Emburse:

Prior to using Certify, this financial services customer struggled with:

  • Timely submission of reimbursable expenses
  • Timely submission of corporate card expenses
  • Long reimbursement times

Use Case

This financial services customer said they were very satisfied or extremely satisfied with the following aspects of Certify:

  • Reduce errors caused by manual data entry
  • Increase visibility into spend
  • Help ensure policy compliance
    *Improve the ability to make data-driven decisions and contribute to business KPIs
  • Reimburse expenses faster
  • Save time by automating manual tasks
  • Provide better oversight into costs and expenses

This financial services customer said they find the following functionality extremely valuable from Certify:

  • Expense report creation speed
  • Receipt capture
  • Ease of use
  • Mobile app
  • System reliability

Results

The surveyed company achieved the following results with Certify by Emburse:

Compared to other vendors this customer used, they rated Certify as Significantly Better or Best in Class:

  • Policy control
  • Expense report creation speed
  • Credit card reconciliation
  • Ease of use
  • Mobile app
  • Support & training
  • System reliability

This financial services customer said they strongly agree with the following statements:

  • Certify helps us better predict spend
  • Certify support is best-in-class
  • Certify removes manual work and allows our finance team to be more strategic
  • Certify helps us automate previously manual work and support a remote workforce

This customer said that Certify has helped achieve the following results

  • Save finance teams time so they can focus on more meaningful and strategic work
  • Increase productivity by automating mundane, manual tasks
  • Improve employee morale and work-life balance
  • Reduce stress associated with expense and/or invoice management
  • Enable remote work with cloud-based, paperless solutions

Since using Certify, this customer said their finance team has saved between 2-4 hours a month and they saw a return on their investment in under 1 month

Certify by Emburse Case Study

CIS Home Loans Increases Productivity and save 10+ hours a month with Certify

Introduction

This case study of CIS Home Loans is based on an August 2020 survey of Certify by Emburse customers by TechValidate, a 3rd-party research service.

Challenges

Before choosing Certify, CIS Home Loans struggled with the following challenges:

  • Poor control over employee spend
  • No visibility into corporate card reconciliation
  • Data errors with manual data entry process
  • Timely submission of reimbursable expenses
  • Timely submission of corporate card expenses
  • Lack of data and reports to help drive insights to improve business impact
  • Inability to audit expense reports to ensure policy compliance

Prior to using Certify, CIS Home Loans used spreadsheets for expense management.

Use Case

When rating Certify’s abilities, CIS Home Loans said they were very satisfied with the following:

  • Reduce errors caused by manual data entry
  • Increase visibility into spend
  • Help ensure policy compliance
  • Improve the ability to make data-driven decisions and contribute to business KPIs
  • Reimburse expenses faster
  • Provide better oversight into costs and expenses

CIS Home Loans found the following aspects of Certify extremely valuable or very valuable for their company:

  • Expense report creation speed
  • instantAudit (automatic expense audit feature)
  • Receipt capture
  • Ease of use
  • reportExecutive (automatic report creation)
  • Mobile app
  • Best-in-class support & training
  • System reliability

Results

Compared to other vendors, CIS Home Loans said Certify was better in the following areas:

  • Policy control
  • Expense report creation speed
  • Credit card reconciliation
  • Ease of use
  • Mobile app
  • Support & training
  • System reliability

CIS Home Loans said they agreed with the following statements:

  • Certify partners with us in implementing our vision and helping us to achieve our business objectives and strategic goal
  • Certify helps us better predict spend
  • Certify support is best-in-class
  • Certify removes manual work and allows our finance team to be more strategic
  • Certify helps us automate previously manual work and support a remote workforce

CIS Home Loans said that using Certify has helped them:

  • Save finance teams time so they can focus on more meaningful and strategic work
  • Increase productivity by automating mundane, manual tasks
  • Reduce stress associated with expense and/or invoice management
  • Enable remote work with cloud-based, paperless solutions

CIS Home Loans said that their finance team has saved 10+ hours/month since using Certify, and they saw a return on their investment within 6 months.

Certify by Emburse Case Study

Truliant Federal Credit Union reduces expense management stress with Certify

Introduction

This case study of TRULIANT FEDERAL CREDIT UNION is based on an August 2020 survey of Certify by Emburse customers by TechValidate, a 3rd-party research service.

Challenges

Prior to selecting Certify, Truliant Federal Credit Union struggled with:

  • Data errors with manual data entry process
  • Timely submission of reimbursable expenses
  • Timely submission of corporate card expenses
  • Lack of data and reports to help drive insights to improve business impact
  • Inability to audit expense reports to ensure policy compliance

Truliant Federal Credit Union was using a manual/spreadsheet process before automating with Certify.

Use Case

Truliant Federal Credit Union said they were extremely satisfied with Certify’s ability to:

  • Reduce errors caused by manual data entry
  • Help ensure policy compliance
  • Improve the ability to make data-driven decisions and contribute to business KPIs
  • Reimburse expenses faster
  • Save time by automating manual tasks
  • Provide better oversight into costs and expenses

Truliant Federal Credit Union said the following aspects of Certify were extremely valuable to their organization:

  • Policy control & enforcement
  • instantAudit (automatic expense audit feature)
  • Receipt capture
  • Ease of use
  • Mobile app
  • System reliability

Results

Compared to other products and solutions, Truliant Federal Credit Union said Certify was significantly better in the following areas:

  • Policy control
  • Expense report creation speed
  • Ease of use
  • Mobile app
  • Support & training
  • System reliability

Truliant Federal Credit Union said they agree that:

  • Certify partners with us in implementing our vision and helping us to achieve our business objectives and strategic goal
  • Certify helps us better predict spend
  • Certify support is best-in-class
  • Certify removes manual work and allows our finance team to be more strategic
  • Certify helps us automate previously manual work and support a remote workforce

According to Truliant Federal Credit Union, Certify has helped them:

  • Increase productivity by automating mundane, manual tasks
  • Reduce stress associated with expense and/or invoice management

Since using Certify, Truliant Federal Credit Union’s finance team has saved 5-10 hours/month and saw a return on their investment in under 9 months.

Certify by Emburse Case Study

Frontwave Credit Union Improves Efficiency & Gains Oversight Using Certify

Introduction

This case study of Frontwave Credit Union is based on an August 2020 survey of Certify by Emburse customers by TechValidate, a 3rd-party research service.

“It is EASY to do my expense reports now!” —Carrie Foster, CFO, Frontwave Credit Union

Challenges

Before selecting Certify, Frontwave Credit Union struggled with the following challenges that lead them to evaluate and ultimately choose Certify:

  • Poor control over employee spend
  • No visibility into corporate card reconciliation
  • Data errors with manual data entry process
  • Timely submission of reimbursable expenses and corporate card expenses
  • Lack of data and reports to help drive insights to improve business impact
  • Long reimbursement times
  • Inability to audit expense reports to ensure policy compliance

Use Case

Frontwav Credit Union said they were extremely satisfied or very satisfied with Certify’s ability to:

  • reduce errors caused by manual data entry: extremely satisfied
  • increase visibility into spend: extremely satisfied
  • help ensure policy compliance: extremely satisfied
  • improve the ability to make data-driven decisions and contribute to business KPIs.: extremely satisfied
  • reimburse expenses faster: extremely satisfied
  • save time by automating manual tasks: extremely satisfied
  • provide better oversight into costs and expenses: extremely satisfied

Frontwave Credit Union said they find the following aspects of Certify extremely valuable or very valuable *

  • expense report creation speed
  • instantAudit (automatic expense audit feature)
    • receipt capture
    • ease of use
    • reportExecutive (automatic report creation)
    • mobile app
    • best-in-class support & training
    • system reliability
  • Results

    Frontwave Credit Union saw a return on their investment in just 4-6 months.

    Frontwave Credit Union rated Certify best-in-class than other vendors for:

    • policy control
    • expense report creation speed
    • credit card reconciliation
    • ease of use
    • mobile app
    • support & training
    • system reliability

    Frontwave Credit Union strongly agreed with the following statements:

    • Certify partners with us in implementing our vision and helping us to achieve our business objectives and strategic goal
    • Certify helps us better predict spend
    • Certify support is best-in-class
    • Certify removes manual work and allows our finance team to be more strategic
    • Certify helps us automate previously manual work and support a remote workforce

    According to Frontwave Credit Union, Certify has helped them:

    • Save finance team’s time so they can focus on more meaningful and strategic work
    • Increase productivity by automating mundane, manual tasks
    • Improve employee morale and work-life balance
    • Reduce stress associated with expense and/or invoice management
    • Enable remote work with cloud-based, paperless solutions

    On average, Frontwave Credit Union said they saved 10+ hours/month since using Certify.

    Certify by Emburse Case Study

    Companion Pet Partners saw a return on investment in under 2 weeks with Certify

    Introduction

    This case study of Companion Pet Partners is based on an August 2020 survey of Certify by Emburse customers by TechValidate, a 3rd-party research service.

    Challenges

    The business challenges that led the Companion Pet Partners to evaluate solutions and ultimately select Certify by Emburse:

    • Timely submission of reimbursable expenses

    Before choosing Certify, Companion Pet Partners used Concur and Spreadsheets.

    Use Case

    Companion Pet Partners said they were extremely satisfied or satisfied with Certify’s ability to:

    • Reduce errors caused by manual data entry
    • Increase visibility into spend
    • Help ensure policy compliance
    • Improve the ability to make data-driven decisions and contribute to business KPIs
    • Reimburse expenses faster
    • Save time by automating manual tasks
    • Provide better oversight into costs and expenses

    Companion Pet Partners said they value the following aspects/functionality of Certify:

    • Policy control & enforcement
    • Expense report creation speed
    • instantAudit (automatic expense audit feature)
    • Receipt capture
    • Ease of use
    • reportExecutive (automatic report creation)
    • Mobile app
    • Best-in-class support & training
    • System reliability

    Results

    Companion Pet Partners achieved the following results with Certify by Emburse:

    • Saw a return on their investment within 0-2 weeks.
    • Pet Companion Partners said they strongly agree to the following statements:
    • Certify partners with us in implementing our vision and helping us to achieve our business objectives and strategic goal
    • Certify removes manual work and allows our finance team to be more strategic
    • Certify helps us automate previously manual work and support a remote workforce

    Companion Pet Partners said Certify has helped:

    • Save finance teams time so they can focus on more meaningful and strategic work
    • Increase productivity by automating mundane, manual tasks
    • Improve employee morale and work-life balance
    • Reduce stress associated with expense and/or invoice management
    • Enable remote work with cloud-based, paperless solutions

    Companion Pet Partners’ finance team save 2-4 hours/month since using Certify.

    Certify by Emburse Case Study

    Vanguard Pharma, nearly a decade of success on Certify

    Introduction

    This case study of Vanguard Pharma is based on an August 2020 survey of Certify by Emburse customers by TechValidate, a 3rd-party research service.

    “We have been a customer for 9 years and have been happy” – Joanne Troutman, Director of Finance

    Challenges

    Vanguard Pharma struggled to control their expense management process before selecting Certify by Emburse.

    Before using Certify, Vanguard Pharma’s top business challenges were:

    • Poor control over employee spend
    • Timely submission of reimbursable expenses
    • Inability to audit expense reports to ensure policy compliance

    Before selecting Certify, Vanguard Pharma used Concur and Spreadsheets.

    Use Case

    The key features and functionalities of Certify by Emburse that Vanguard Pharma uses and finds extremely valuable or very valuable:

    • Policy control & enforcement
    • Expense report creation speed
    • instantAudit (automatic expense audit feature)
    • Receipt capture
    • Ease of use
    • reportExecutive (automatic report creation)
    • Mobile app
    • System reliability

    Vanguard Pharma said they were extremely satisfied or very satisfied with the following Certify capabilities:

    • Reduce errors caused by manual data entry
    • Increase visibility into spend
    • Help ensure policy compliance
    • Improve the ability to make data-driven decisions and contribute to business KPIs
    • Reimburse expenses faster
    • Save time by automating manual tasks
    • Provide better oversight into costs and expenses

    Results

    Vanguard Pharma achieved the following results with Certify by Emburse:

    • Saw a return on their investment within 2-4 months.

    Compared to other vendors that Vanguard Pharma have used, Certify ranked better in the following categories:

    • Ease of use
    • Support & training

    Vanguard Pharma said they agree to the the following statements:

    • Certify partners with us in implementing our vision and helping us to achieve our business objectives and strategic goal
    • Certify helps us better predict spend
    • Certify support is best-in-class
    • Certify removes manual work and allows our finance team to be more strategic
    • Certify helps us automate previously manual work and support a remote workforce

    Vanguard Pharma said Certify has helped them:

    • Save finance teams time so they can focus on more meaningful and strategic work
    • Increase productivity by automating mundane, manual tasks
    • Improve employee morale and work-life balance
    • Reduce stress associated with expense and/or invoice management
    • Enable remote work with cloud-based, paperless solutions

    Vanguard Pharma’s finance team has saved 10+ hours/monthsince using Certify.

    Certify by Emburse Case Study

    Vita Plus Corporation saves 10+ hours/month using Certify

    Introduction

    This case study of VITA PLUS CORPORATION is based on an August 2020 survey of Certify by Emburse customers by TechValidate, a 3rd-party research service.

    “Certify is easy to use, less time is needed to support our users and answer questions” – Deb Messinger, Controller, Vita Plus Corporation

    Challenges

    Before selecting Certify, Vita Plus Corporation struggled with the following challenges that lead them to evaluate and ultimately choose Certify:

    • Timely submission of reimbursable expenses
    • Lack of data and reports to help drive insights to improve business impact
    • Long reimbursement times
    • Inability to audit expense reports to ensure policy compliance

    Prior to using Certify, Vita Plus Corporation used Concur.

    Use Case

    Vita Plus Corporation said they were extremely satisfied or very satisfied with Certify’s ability to:

    • Reduce errors caused by manual data entry
    • Increase visibility into spend
    • Help ensure policy compliance
    • Improve the ability to make data-driven decisions and contribute to business KPIs
    • Reimburse expenses faster
    • Save time by automating manual tasks: extremely satisfied
    • Provide better oversight into costs and expenses

    Vita Plus Corporation said they find the following aspects of Certify extremely valuable or very valuable the following aspects of Certify:

    • Policy control & enforcement
    • Expense report creation speed
    • instantAudit (automatic expense audit feature)
    • Receipt capture
    • Ease of use
    • Mobile app
    • Best-in-class support & training
    • System reliability

    Results

    Vita Plus Corporation achieved the following results with Certify by Emburse:

    Saw a return on their investment within 4-6 months.

    Vita Plus Corporation rated Certify best-in-class or significantly better than other vendors:

    • Policy control
    • Expense report creation speed
    • Credit card reconciliation
    • Ease of use
    • Mobile app
    • Support & training
    • System reliability

    Vita Plus Corporation agreed with the following statements:

    • Certify partners with us in implementing our vision and helping us to achieve our business objectives and strategic goal
    • Certify helps us better predict spend
    • Certify support is best-in-class
    • Certify removes manual work and allows our finance team to be more strategic
    • Certify helps us automate previously manual work and support a remote workforce

    According to Vita Plus Corporation, Certify has helped them:

    • Save finance teams time so they can focus on more meaningful and strategic work
    • Increase productivity by automating mundane, manual tasks
    • Improve employee morale and work-life balance
    • Reduce stress associated with expense and/or invoice management
    • Enable remote work with cloud-based, paperless solutions

    On average, Vita Plus Corporation said that their finance team has saved 10+ hours/month since using Certify.

    Certify by Emburse Case Study

    Tampico Beverages Inc enables remote work and increases productivity with Certify

    Introduction

    This case study of Tampico Beverages Inc. is based on an August 2020 survey of Certify by Emburse customers by TechValidate, a 3rd-party research service.

    Challenges

    Before Certify, Tampico Beverages Inc struggled with the following challenges that lead them to evaluate and ultimately select Certify:

    • Poor control over employee spend
    • Timely submission of reimbursable expenses
    • Timely submission of corporate card expenses
    • Lack of data and reports to help drive insights to improve business impact
    • Long reimbursement times

    Prior to selecting Certify, Tampico Beverages Inc used Concur, Paper/Manual and their ERP solution.

    Use Case

    Tampico Beverages said they were extremely satisfied or very satisfied with Certify’s ability to:

    • Reduce errors caused by manual data entry
    • Increase visibility into spend
    • Help ensure policy compliance
    • Improve the ability to make data-driven decisions and contribute to business KPIs
    • Reimburse expenses faster
    • Save time by automating manual tasks
    • Provide better oversight into costs and expenses

    Tampico Beverages said they value the following aspects of Certify:

    • Mobile app
    • Best-in-class support & training
    • Policy control & enforcement
    • Expense report creation speed
    • instantAudit (automatic expense audit feature)
    • Receipt capture
    • Ease of use
    • reportExecutive (automatic report creation)
    • System reliability

    Results

    Tampico Beverages Inc achieved the following results with Certify by Emburse:

    Tampico Beverages Inc rated Certify best-in-class or significantly better than other vendors they have used:

    • Expense report creation speed
    • Ease of use
    • Policy control
    • Credit card reconciliation
    • Mobile app
    • Support & training:
    • System reliability

    Tampico Beverages Inc agreed with the following statements:

    • Certify partners with us in implementing our vision and helping us to achieve our business objectives and strategic goal
    • Certify helps us better predict spend
    • Certify support is best-in-class
    • Certify removes manual work and allows our finance team to be more strategic
    • Certify helps us automate previously manual work and support a remote workforce

    Certify has helped Tampico Beverages Inc:

    • Save finance teams time so they can focus on more meaningful and strategic work
    • Increase productivity by automating mundane, manual tasks
    • Enable remote work with cloud-based, paperless solutions

    Tampico Beverages said that their finance team has saved 5-10 hours/month since using Certify and saw a return on investment in 10-12 months.

    Certify by Emburse Case Study

    Certify Helps Quality Steel Corporation’s Finance Team Save 10+ Hours/Month

    Introduction

    This case study of Quality Steel Corporation is based on an August 2020 survey of Certify by Emburse customers by TechValidate, a 3rd-party research service.

    Challenges

    Quality Steel Corporation struggled to control their expense management process before selecting Certify by Emburse.

    Before using Certify, Quality Steel Corporation’s top business challenges were:

    • Poor control over employee spend
    • No visibility into corporate card reconciliation
    • Data errors with the manual data entry process
    • Timely submission of reimbursable expenses
    • Timely submission of corporate card expenses
    • Inability to audit expense reports to ensure policy compliance

    Prior to choosing Certify, Quality Steel Corporation used Concur and Spreadsheets (Microsoft Excel).

    Use Case

    The key features and functionality of Certify by Emburse that Quality Steel Corporation value are:

    • Policy control & enforcement
    • Expense report creation speed
    • InstantAudit (automatic expense audit feature)
    • Receipt capture
    • Ease of use
    • Mobile app
    • Best-in-class support & training
    • System reliability

    Quality Steel Corporation is extremely satisfied with Certify’s ability to:

    • Reduce errors caused by manual data entry
    • Increase visibility into spend
    • Help ensure policy compliance
    • Improve the ability to make data-driven decisions and contribute to business KPIs
    • Save time by automating manual tasks
    • Provide better oversight into costs and expenses

    Results

    Quality Steel Corporation achieved the following results with Certify by Emburse:

    • Said they saw a return on their investment within 4-6 months.
    • Quality Steel Corporation said the following aspects of Certify better than or significantly better than compared to other vendors that have been used:
    • Expense report creation speed
    • Credit card reconciliation
    • Ease of use
    • Mobile app
    • Support & training
    • System reliability

    Quality Steel Corporation said they agreed or strongly agreed with the following statements:

    • Certify helps us automate previously manual work and support a remote workforce
    • Certify partners with us in implementing our vision and helping us to achieve our business objectives and strategic goal
    • Certify helps us better predict spend
    • Certify support is best-in-class
    • Certify removes manual work and allows our finance team to be more strategic

    Quality Steel Corporation said that using Certify has helped them:

    • Save finance teams time so they can focus on more meaningful and strategic work
    • Increase productivity by automating mundane, manual tasks
    • Reduce stress associated with expense and/or invoice management
    • Enable remote work with cloud-based, paperless solutions

    Quality Steel Corporation said that their finance team has saved 10+ hours/month since they started using Certify.




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