TechValidate Research on Algolia

8 Case Studies


Algolia Case Study

Google

Introduction

This case study of Google is based on a June 2022 survey of Algolia customers by TechValidate, a 3rd-party research service.

“Much simpler UI and instrumentation when ripping and replacing. Easy to use and very scalable. Very happy with our decision!”

Challenges

The business challenges that led Google to evaluate and ultimately select Algolia:

  • Lack of configurability with the previous solution
  • Weak outputs

Use Case

Organization’s business type/industry: Technology

The vendors or solutions they evaluated prior to selecting Algolia:

  • Elastic Search
  • Yext

Results

Google achieved the following results with Algolia:

The most valuable aspects/features of Algolia that factored in their decision to choose Algolia over other vendors they evaluated:

  • Fast results
  • Personalization
  • Highly configurable
  • Improved dashboard

After implementing Algolia, the percentage improvement they have seen, or expect to see, in the following areas of their business:

  • Reduced time to implementation: 50 to 75%
  • Reduced technical overhead: 50 to 75%
  • Improved scalability: greater than 75%
  • Improved security and privacy: 50 to 75%
  • Improved customer experience: greater than 75%
  • Increase in revenue from search/discovery: 50 to 75%

Google rates Algolia on the following capabilities compared to other vendors:

  • Available features: Significantly better
  • Compatibility with existing tech stack: Significantly better
  • Security: Significantly better
  • Performance and scalability: Superior
  • Ease of use for increased adoption across teams: Better
  • Dedicated & responsive customer support: Better

The benefits they’ve experienced, as a result of using Algolia:

  • Quickly and easily scale with the business
  • Decreased time on the maintenance of search
  • Improved code quality
  • Increased revenue
  • Improved customer experience

Google agrees that:

  • Their dev team has more time to innovate and spends less time managing back end operations supporting business requests.
  • Algolia has helped them have more flexibility in their operations by having visibility and understanding of their ranking strategy.
  • Algolia is easy to implement, allowing them to quickly get a solution into production.
  • Algolia is a reliable software solution that they can trust.

Algolia Case Study

Luminary

Introduction

This case study of Luminary is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service.

“Integrating sales data with Algolia to help with search results has been extremely valuable.”

“Algolia is a transformational tool and the team love it!”

Challenges

The challenges they were trying to overcome when implementing Algolia:

  • A slow and irrelevant search experience
  • Time consuming manual process of merchandising or curating content
  • Lack of insight into customer site search
  • Cumbersome and time consuming iteration on search

Use Case

The key features and functionalities of Algolia that the surveyed company uses:

  • Business type/industry:
    • Retail e-commerce
    • B2B e-commerce
    • Big content sites for Fintech, super, and NFPs
  • Vendors or solutions they evaluated or replaced prior to selecting Algolia:
    • SolR
  • Parts of their website/app that are powered by Algolia:
    • Site search
    • Category landing pages
    • Product listing pages
  • How their organization leveraged Algolia:
    • Crawler
    • Rules
    • Custom ranking

Results

The surveyed company achieved the following results with Algolia:

The following benefits they’ve realized since implementing Algolia:

  • Fast and more relevant search
  • Reactive and engaging category or product pages
  • Faster time to market
  • Increased pace of innovation

Key results since implementing Algolia:

  • Because of Algolia, the business team is able to self-serve more often without bringing in the developer team.
  • Algolia is a reliable software solution, provides outstanding customer service, and is a partner in achieving our goals.
  • Algolia integrates seamlessly with the tools that they already work with.
  • Because of Algolia, time-to-market and iterations are quick, easy, and seamless.

Algolia Case Study

Playpilot

Introduction

This case study of Playpilot is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service.

“With Algolia, we have more relevant search results!”

“Algolia has helped us to stay focused. The Algolia team listens to us and has a great understanding of our business and challenges.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Algolia:

  • The challenges they were trying to overcome when implementing Algolia:
    • A slow and irrelevant search experience
    • Lack of insight into customer site search
    • Cumbersome and time consuming iteration on search

Use Case

The key features and functionalities of Algolia that the surveyed company uses:

  • Industry:
    • Media
  • Vendor evaluated or replaced prior to selecting Algolia:
    • Elastic
  • Part of the website/app powered by Algolia:
    • Site search
  • How their organization leverages Algolia:
    • Algolia Recommend
    • Analytics
    • Rules

Results

Since implementing Algolia, the following benefits have been realized:

  • Fast and more relevant search
  • Faster time to market
  • Time saved for developers

Percentage improvement in the following areas of their business after implementing Algolia:

  • + 49% Decrease in latency
  • + 49% Increase in employee productivity
  • + 75% Improvement in customer experience

Because of Algolia…

  • The business team is able to self-serve more often without bringing in the developer team.
  • They now have a reliable software solution that provides outstanding customer service, and is a partner in achieving their goals.
  • Their search integrates seamlessly with the tools that they already work with.
  • Time-to-market and iterations are quick, easy, and seamless.

Algolia Case Study

Fishing Chaos, Inc.

Introduction

This case study of Fishing Chaos, Inc. is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service.

“Algolia’s extraordinarily performant search is affordable enough to use in nearly every search field in our app. Algolia search works so well in the places that we offer it, that we are routinely replacing our in-house search at the request of our users. We are even building interfaces in our app that rely solely on Algolia’s powerful search to deliver relevant content to our users.”

“Fast and accurate search across any dataset.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Algolia:

Before using Algolia, Fishing Chaos was using an in-house Firestore based search solution.

Challenges they were experiencing with their previous solution before switching to Algolia:

  • Lack of flexibility
  • Implementation and minor changes being too time consuming

Use Case

The key features and functionalities of Algolia that the surveyed company uses:

  • Business type/industry: Software & Tech

Results

The surveyed company achieved the following results with Algolia:

They saw in the following areas of their business improve after implementing Algolia:

  • A greater than 75% increase in available features
  • A greater than 75% increase in performance and scalability

Since implementing Algolia, Fishing Chaos has realized the following benefits:

  • Improved productivity and faster time to production
  • Quicker and easier scale with the business
  • Decreased time on maintenance of search
  • Increased pace of innovation
  • Reduced change windows
  • Reduced time spent on operational activities (e.g. security management, learning new program languages, etc.)

The surveyed company realized value and implemented Algolia with the first day!

Fishing Chaos says:

  • Because of Algolia, they have more time to innovate and create, and spend less time managing back end operations and business
  • Algolia helps them to have more flexibility in their operations by having visibility and understanding of their ranking strategy
  • Algolia is easy to implement, allowing them to quickly get a solution into production
  • Algolia is a reliable software solution that they can trust

Algolia Case Study

Shaw Academy

Introduction

This case study of Shaw Academy is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service.

“I have not found a better search as a service platform.”

“Because of Algolia, we were able to able advance our course search solution.”

“Time to production and ease of managing have been the most valuable results of implementing Algolia.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Algolia:

  • Shaw Academy evaluated ElasticSearch and SolR prior to selecting Algolia.

The Shaw Academy experienced the following challenges before switching to Algolia:

  • Lack of scalability
  • Difficulty in hiring the right people or time to train was too long
  • Implementation and minor changes being too time consuming

Use Case

Business type/industry: Software & Tech

Results

The Shaw Academy achieved the following results with Algolia:

Greater than 75% improvement was seen in the following areas after implementing Algolia:

  • Available features
  • Compatibility with existing tech stack
  • Security
  • Performance and scalability
  • Front-end libraries and available widgets

They realized the following benefits after implementing Algolia:

  • Improved productivity and faster time to production
  • Quicker and easier scale with the business
  • Increased pace of innovation
  • Reduced time spent on operational activities (e.g. security management, learning new program languages, etc.)

**The Shaw Academy realized Algolia’s value within the first day. And quickly implemented Algolia within the first month.

They STRONGLY AGREE with the following statements:

  • Because of Algolia, we have more time to innovate and create, and spend less time managing back end operations and business
  • Algolia helps us to have more flexibility in our operations by having visibility and understanding of our ranking strategy
  • Algolia is easy to implement, allowing us to quickly get a solution into production
  • Algolia is a reliable software solution that we can trust

Algolia Case Study

Large Enterprise Consumer Products Company

Introduction

This case study of a large enterprise consumer products company is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The headless nature of Algolia made it a perfect set for our globally operating platform. As we access Algolia also from our own, proprietary Iot devices, it was a good choice to serve us on all our touchpoints.”

“The most valuable asset of Algolia is the Dashboard, which allows business stakeholders to optimise synonyms and dictionaries in their respective language.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Algolia:

Vendors or solutions they evaluated or replaced prior to selecting Algolia:

  • Elastic
  • SolR

Challenges they were experiencing with their previous solution before switching to Algolia:

  • Lack of flexibility
  • Lack of scalability
  • Difficult to use for business stakeholders

Use Case

The key features and functionalities of Algolia that the surveyed company uses:

  • Business type/industry:
    • E-Commerce

Results

The percentage improvement they saw in the following areas of their business after implementing Algolia:

  • Available features: greater than 75%
  • Compatibility with existing tech stack: greater than 75%
  • Security: 50 to 74%
  • Performance and scalability: 50 to 74%
  • Front-end libraries and available widgets: 25 to 49%

The organization has realized the following benefits since implementing Algolia:

  • Reduced time spent on operational activities (e.g. security management, learning new program languages, etc.)
  • The organization realized the value of Algolia within the first month
  • They were able to implement Algolia within 2 to 6 months

Because of Algolia…

  • They have more time to innovate and create and spend less time managing back end operations and business.
  • They have more flexibility in their operations by having visibility and understanding of their ranking strategy,
  • Allows them to quickly get a solution into production due to the ease of implementation.
  • They have a reliable software solution they can trust

Algolia Case Study

Ankorstore

Introduction

This case study of Ankorstore is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service.

“The speed of implementation and ability to scale has been our most valuable result of implementing Algolia.”

“Amazingly useful to build a new website and to scale fast.”

Challenges

Before selecting Algolia, Ankorstore evaluated or replaced ElasticSearch.

Use Case

Business type/industry:

  • B2B E-Commerce

Results

Ankorstore has achieved the following results with Algolia:

  • Improved productivity and faster time to production
  • Quicker and easier scaling with the business
  • Increased pace of innovation
  • Reduced time spent on operational activities (e.g. security management, learning new program languages, and more)

Ankostore was able to implement Algolia and quickly realize value within the first day.

Algolia has helped Ankorstore in the following ways:

  • Because of Algolia, they have more time to innovate and create, and spend less time managing back end operations and business.
  • Algolia helps them to have more flexibility in their operations by having visibility and understanding of their ranking strategy.
  • Algolia is easy to implement, allowing them to quickly get a solution into production.
  • Algolia is a reliable software solution that they can trust.

Algolia Case Study

Small Business Software & Technology Company

Introduction

This case study of a software company is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Algolia let us scale up our solutions to internationalize search and provide more relevant search results leading to a 13% increase in usage and increase in retention.”

“Having a great way to tweak search relevance without fiddling with complicated query structures is delightful! Also, Algolia dashboards are really useful in having a quick way to visualize the information i’m looking for.”

Challenges

The business challenges that led this software company to evaluate and ultimately select Algolia:

  • They evaluated or needed to replaced ElasticSearch

Challenges they looking to solve with Algolia:

  • Difficulty in hiring the right people
  • Time to train was too long

Use Case

Business type/industry:

  • Software & Tech

Results

This surveyed software company achieved the following results with Algolia:

  • After implementing Algolia, they saw the following improvements in their business:
    • 75%+ increase in available features
    • 75%+ increase in compatibility with existing tech stack
    • 75%+ increase in performance and scalability
    • 50%+ improvement in front-end libraries and available widgets
  • Since implementing Algolia, the developer team has realized the following benefits:
    • Improved productivity and faster time to production
    • Quicker and easier to scale with the business
    • Decreased time on maintenance of search
    • Increased pace of innovation
  • Because of Algolia, they have more time to innovate and create, and spend less time managing back end operations and business.
  • Algolia helps them to have more flexibility in their operations by having visibility and understanding of their ranking strategy.
  • Algolia is easy to implement, allowing them to quickly get a solution into production.
  • Algolia is a reliable software solution that they can trust.
  • Realization of benefits:
    • They realized value with Algolia within the first day.
    • They were able to implement Algolia within the first week.



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