TechValidate Research on Algolia

These pages present data that TechValidate has sourced via direct research with verified customers and users of Algolia. TechValidate stands behind the authenticity of all published data. Learn more »



1,154 Customers Surveyed

8,378 Data Points Collected

111 Published TechFacts

10 Published Charts

8 Published Case Studies



Selected Research Highlights


Algolia Customer Research

After using Elasticsearch, Algolia customers see a lift in performance

Please rate Algolia on the following capabilities compared to Elastic.

Superior Significantly better Better Worse
Available features

28%

40%

30%

2%

Compatibility with existing tech stack

21%

46%

28%

5%

Security

14%

37%

48%

1%

Performance and scalability

31%

44%

24%

1%

Ease of use for increased adoption across teams

20%

45%

26%

9%

Algolia Customer Satisfaction Rating

An Engineer at a small business marketing & advertising company would be very likely to recommend Algolia for this reason:

Cannot think of another better search API!

Algolia Case Study

Shaw Academy

Introduction

This case study of Shaw Academy is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service.

“I have not found a better search as a service platform.”

“Because of Algolia, we were able to able advance our course search solution.”

“Time to production and ease of managing have been the most valuable results of implementing Algolia.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Algolia:

  • Shaw Academy evaluated ElasticSearch and SolR prior to selecting Algolia.

The Shaw Academy experienced the following challenges before switching to Algolia:

  • Lack of scalability
  • Difficulty in hiring the right people or time to train was too long
  • Implementation and minor changes being too time consuming

Use Case

Business type/industry: Software & Tech

Results

The Shaw Academy achieved the following results with Algolia:

Greater than 75% improvement was seen in the following areas after implementing Algolia:

  • Available features
  • Compatibility with existing tech stack
  • Security
  • Performance and scalability
  • Front-end libraries and available widgets

They realized the following benefits after implementing Algolia:

  • Improved productivity and faster time to production
  • Quicker and easier scale with the business
  • Increased pace of innovation
  • Reduced time spent on operational activities (e.g. security management, learning new program languages, etc.)

**The Shaw Academy realized Algolia’s value within the first day. And quickly implemented Algolia within the first month.

They STRONGLY AGREE with the following statements:

  • Because of Algolia, we have more time to innovate and create, and spend less time managing back end operations and business
  • Algolia helps us to have more flexibility in our operations by having visibility and understanding of our ranking strategy
  • Algolia is easy to implement, allowing us to quickly get a solution into production
  • Algolia is a reliable software solution that we can trust

Algolia Customer Testimonial

Having a great way to tweak search relevance without fiddling with complicated query structures is delightful! Also, Algolia dashboards are really useful in providing a quick way to visualize the information i’m looking for.

Engineering Director, Small Business Consumer Services Company

Algolia Customer Research

Surveyed Algolia customers who switched from an open source solution say they were experiencing the following challenges:

Lack of configurability with previous solution
48%
Implementation and minor changes too time consuming
40%

Algolia Case Study

Playpilot

Introduction

This case study of Playpilot is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service.

“With Algolia, we have more relevant search results!”

“Algolia has helped us to stay focused. The Algolia team listens to us and has a great understanding of our business and challenges.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Algolia:

  • The challenges they were trying to overcome when implementing Algolia:
    • A slow and irrelevant search experience
    • Lack of insight into customer site search
    • Cumbersome and time consuming iteration on search

Use Case

The key features and functionalities of Algolia that the surveyed company uses:

  • Industry:
    • Media
  • Vendor evaluated or replaced prior to selecting Algolia:
    • Elastic
  • Part of the website/app powered by Algolia:
    • Site search
  • How their organization leverages Algolia:
    • Algolia Recommend
    • Analytics
    • Rules

Results

Since implementing Algolia, the following benefits have been realized:

  • Fast and more relevant search
  • Faster time to market
  • Time saved for developers

Percentage improvement in the following areas of their business after implementing Algolia:

  • + 49% Decrease in latency
  • + 49% Increase in employee productivity
  • + 75% Improvement in customer experience

Because of Algolia…

  • The business team is able to self-serve more often without bringing in the developer team.
  • They now have a reliable software solution that provides outstanding customer service, and is a partner in achieving their goals.
  • Their search integrates seamlessly with the tools that they already work with.
  • Time-to-market and iterations are quick, easy, and seamless.


More to Explore



About Algolia

Algolia is the search-as-a-service platform that enables companies of all sizes to deliver fast and relevant digital experiences that drive real results. With Algolia, consumers are able to easily find and discover what they want across web, mobile, and voice. Algolia allows developers and business teams to build and optimize delightful Search and Discovery experiences that increase online engagement, conversion rates and revenue.

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