Original Research on Algolia

Algolia Customer Research

Users agree that Algolia is enabling & supporting them across the board!

To what extent do you agree with the following statements?

Strongly agree Agree Slightly agree Disagree

Algolia search is fast to implement
Algolia search performance is lighting fast
Algolia search relevance is exceptional
Algolia search converts higher than prior solution to drive higher results
Algolia search enables developers to be very productive at building search experiences
Algolia search enables business users to measure, monitor and optimize the search experience to drive improved results
Algolia’s technical support team is fantastic to work with

Algolia Customer Testimonial

Algolia’s speed at which the results are presented to the customer and the dynamic synonyms are very valuable.

— David Burns, Marketing Manager, Jaycar Electronics

Algolia Case Study

Playpilot

Introduction

This case study of Playpilot is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service.

“With Algolia, we have more relevant search results!”

“Algolia has helped us to stay focused. The Algolia team listens to us and has a great understanding of our business and challenges.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Algolia:

The challenges they were trying to overcome when implementing Algolia:
- A slow and irrelevant search experience
- Lack of insight into customer site search
- Cumbersome and time consuming iteration on search

Use Case

The key features and functionalities of Algolia that the surveyed company uses:

Industry:
- Media
Vendor evaluated or replaced prior to selecting Algolia:
- Elastic
Part of the website/app powered by Algolia:
- Site search
How their organization leverages Algolia:
- Algolia Recommend
- Analytics
- Rules

Results

Since implementing Algolia, the following benefits have been realized:

Fast and more relevant search
Faster time to market
Time saved for developers

Percentage improvement in the following areas of their business after implementing Algolia:

+ 49% Decrease in latency
+ 49% Increase in employee productivity
+ 75% Improvement in customer experience

Because of Algolia…

The business team is able to self-serve more often without bringing in the developer team.
They now have a reliable software solution that provides outstanding customer service, and is a partner in achieving their goals.
Their search integrates seamlessly with the tools that they already work with.
Time-to-market and iterations are quick, easy, and seamless.

Algolia Customer Research

Customers previously using open source solutions found the following valuable aspects/features of Algolia.

Fast results	74%
Highly Configurable	60%
Personalization	52%
Front-End Kits (or prebuilt)	33%

Algolia Customer Testimonial

With Algolia, the easy integration into existing frameworks means we don’t need to maintain this ourselves.

— Richard Le Poidevin, Senior Digial Developer, BWI

Algolia Case Study

Small Business Software & Technology Company

Introduction

This case study of a software company is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Algolia let us scale up our solutions to internationalize search and provide more relevant search results leading to a 13% increase in usage and increase in retention.”

“Having a great way to tweak search relevance without fiddling with complicated query structures is delightful! Also, Algolia dashboards are really useful in having a quick way to visualize the information i’m looking for.”

Challenges

The business challenges that led this software company to evaluate and ultimately select Algolia:

They evaluated or needed to replaced ElasticSearch

Challenges they looking to solve with Algolia:

Difficulty in hiring the right people
Time to train was too long

Use Case

Business type/industry:

Software & Tech

Results

This surveyed software company achieved the following results with Algolia:

After implementing Algolia, they saw the following improvements in their business:
- 75%+ increase in available features
- 75%+ increase in compatibility with existing tech stack
- 75%+ increase in performance and scalability
- 50%+ improvement in front-end libraries and available widgets

Since implementing Algolia, the developer team has realized the following benefits:
- Improved productivity and faster time to production
- Quicker and easier to scale with the business
- Decreased time on maintenance of search
- Increased pace of innovation

Because of Algolia, they have more time to innovate and create, and spend less time managing back end operations and business.
Algolia helps them to have more flexibility in their operations by having visibility and understanding of their ranking strategy.
Algolia is easy to implement, allowing them to quickly get a solution into production.
Algolia is a reliable software solution that they can trust.

Realization of benefits:
- They realized value with Algolia within the first day.
- They were able to implement Algolia within the first week.

TechValidate Research on Algolia

These pages present data that TechValidate has sourced via direct research with verified customers and users of Algolia. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Users agree that Algolia is enabling & supporting them across the board!

Playpilot

Introduction

Challenges

Use Case

Results

Company Profile

About Algolia

Small Business Software & Technology Company

Introduction

Challenges

Use Case

Results

Company Profile

About Algolia

More to Explore

About Algolia