TechValidate Research on Algolia

These pages present data that TechValidate has sourced via direct research with verified customers and users of Algolia. TechValidate stands behind the authenticity of all published data. Learn more »



1,154 Customers Surveyed

8,378 Data Points Collected

111 Published TechFacts

10 Published Charts

8 Published Case Studies



Selected Research Highlights


Algolia Customer Research

Developers Turn to Algolia to Solve these Challenges

What challenges were you experiencing with your previous solution before switching to Algolia?

Implementation and minor changes are too time consuming
44%
Lack of flexibility with previous solution
41%
Lack of scalability
31%
Lack of reliability
20%
Previous solution caused difficulty in hiring the right people or time to train was too long
8%
Needed a higher level of trusted security and privacy
6%
Unable to attract new developer talent due to working with outdated tools
5%
Other
20%

Algolia Case Study

Large Enterprise Consumer Products Company

Introduction

This case study of a large enterprise consumer products company is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The headless nature of Algolia made it a perfect set for our globally operating platform. As we access Algolia also from our own, proprietary Iot devices, it was a good choice to serve us on all our touchpoints.”

“The most valuable asset of Algolia is the Dashboard, which allows business stakeholders to optimise synonyms and dictionaries in their respective language.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Algolia:

Vendors or solutions they evaluated or replaced prior to selecting Algolia:

  • Elastic
  • SolR

Challenges they were experiencing with their previous solution before switching to Algolia:

  • Lack of flexibility
  • Lack of scalability
  • Difficult to use for business stakeholders

Use Case

The key features and functionalities of Algolia that the surveyed company uses:

  • Business type/industry:
    • E-Commerce

Results

The percentage improvement they saw in the following areas of their business after implementing Algolia:

  • Available features: greater than 75%
  • Compatibility with existing tech stack: greater than 75%
  • Security: 50 to 74%
  • Performance and scalability: 50 to 74%
  • Front-end libraries and available widgets: 25 to 49%

The organization has realized the following benefits since implementing Algolia:

  • Reduced time spent on operational activities (e.g. security management, learning new program languages, etc.)
  • The organization realized the value of Algolia within the first month
  • They were able to implement Algolia within 2 to 6 months

Because of Algolia…

  • They have more time to innovate and create and spend less time managing back end operations and business.
  • They have more flexibility in their operations by having visibility and understanding of their ranking strategy,
  • Allows them to quickly get a solution into production due to the ease of implementation.
  • They have a reliable software solution they can trust

Algolia Customer Satisfaction Rating

Marcelo Piazzetta, a Business Director at MadeiraMadeira, would be likely to recommend Algolia for this reason:

Algolia is an exceptional tool with great flexibility for the business side, if they work with the tech team.

The main positives are the performance with large sets of data, data security, flexibility/configurable, personalization (not using yet), overall features to the merchandising side, AI optimization, and useful analytics pre-build.

Algolia Customer Research

After using Elasticsearch, Algolia customers see a lift in performance

Please rate Algolia on the following capabilities compared to Elastic.

Superior Significantly better Better Worse
Available features

28%

40%

30%

2%

Compatibility with existing tech stack

21%

46%

28%

5%

Security

14%

37%

48%

1%

Performance and scalability

31%

44%

24%

1%

Ease of use for increased adoption across teams

20%

45%

26%

9%

Algolia Customer Satisfaction Rating

Great Features. Great Customer Care.

A Planning Director at a Non-Profit would be very likely to recommend Algolia for this reason:

Algolia is a good product that does all that we need. Lots of features, with more coming out regularly. Good customer support.

Algolia Case Study

Fishing Chaos, Inc.

Introduction

This case study of Fishing Chaos, Inc. is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service.

“Algolia’s extraordinarily performant search is affordable enough to use in nearly every search field in our app. Algolia search works so well in the places that we offer it, that we are routinely replacing our in-house search at the request of our users. We are even building interfaces in our app that rely solely on Algolia’s powerful search to deliver relevant content to our users.”

“Fast and accurate search across any dataset.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Algolia:

Before using Algolia, Fishing Chaos was using an in-house Firestore based search solution.

Challenges they were experiencing with their previous solution before switching to Algolia:

  • Lack of flexibility
  • Implementation and minor changes being too time consuming

Use Case

The key features and functionalities of Algolia that the surveyed company uses:

  • Business type/industry: Software & Tech

Results

The surveyed company achieved the following results with Algolia:

They saw in the following areas of their business improve after implementing Algolia:

  • A greater than 75% increase in available features
  • A greater than 75% increase in performance and scalability

Since implementing Algolia, Fishing Chaos has realized the following benefits:

  • Improved productivity and faster time to production
  • Quicker and easier scale with the business
  • Decreased time on maintenance of search
  • Increased pace of innovation
  • Reduced change windows
  • Reduced time spent on operational activities (e.g. security management, learning new program languages, etc.)

The surveyed company realized value and implemented Algolia with the first day!

Fishing Chaos says:

  • Because of Algolia, they have more time to innovate and create, and spend less time managing back end operations and business
  • Algolia helps them to have more flexibility in their operations by having visibility and understanding of their ranking strategy
  • Algolia is easy to implement, allowing them to quickly get a solution into production
  • Algolia is a reliable software solution that they can trust


More to Explore



About Algolia

Algolia is the search-as-a-service platform that enables companies of all sizes to deliver fast and relevant digital experiences that drive real results. With Algolia, consumers are able to easily find and discover what they want across web, mobile, and voice. Algolia allows developers and business teams to build and optimize delightful Search and Discovery experiences that increase online engagement, conversion rates and revenue.

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