TechValidate Research on Algolia

These pages present data that TechValidate has sourced via direct research with verified customers and users of Algolia. TechValidate stands behind the authenticity of all published data. Learn more »



1,137 Customers Surveyed

8,258 Data Points Collected

111 Published TechFacts

10 Published Charts

8 Published Case Studies



Selected Research Highlights


Algolia Customer Testimonial

Lightening Fast Results

The most valuable aspect of Algolia is its speed. Customers see lightening fast results.

Gavin jones, Marketing Professional, jaybro

Algolia Customer Research

Top 5 challenges that ElasticSearch users had with their site search before switching to Algolia

If you have previously used another search provider, what were your reasons for seeking another vendor solution?

Poor user experience (e.g., no filters, facets, browsing, personalization)
53%
High costs (includes resource, time, and budget)
47%
Too many technical resources required to customize and maintain
42%
Implementation challenges
37%
Poor performance (high latency)
26%

Algolia Case Study

Google

Introduction

This case study of Google is based on a June 2022 survey of Algolia customers by TechValidate, a 3rd-party research service.

“Much simpler UI and instrumentation when ripping and replacing. Easy to use and very scalable. Very happy with our decision!”

Challenges

The business challenges that led Google to evaluate and ultimately select Algolia:

  • Lack of configurability with the previous solution
  • Weak outputs

Use Case

Organization’s business type/industry: Technology

The vendors or solutions they evaluated prior to selecting Algolia:

  • Elastic Search
  • Yext

Results

Google achieved the following results with Algolia:

The most valuable aspects/features of Algolia that factored in their decision to choose Algolia over other vendors they evaluated:

  • Fast results
  • Personalization
  • Highly configurable
  • Improved dashboard

After implementing Algolia, the percentage improvement they have seen, or expect to see, in the following areas of their business:

  • Reduced time to implementation: 50 to 75%
  • Reduced technical overhead: 50 to 75%
  • Improved scalability: greater than 75%
  • Improved security and privacy: 50 to 75%
  • Improved customer experience: greater than 75%
  • Increase in revenue from search/discovery: 50 to 75%

Google rates Algolia on the following capabilities compared to other vendors:

  • Available features: Significantly better
  • Compatibility with existing tech stack: Significantly better
  • Security: Significantly better
  • Performance and scalability: Superior
  • Ease of use for increased adoption across teams: Better
  • Dedicated & responsive customer support: Better

The benefits they’ve experienced, as a result of using Algolia:

  • Quickly and easily scale with the business
  • Decreased time on the maintenance of search
  • Improved code quality
  • Increased revenue
  • Improved customer experience

Google agrees that:

  • Their dev team has more time to innovate and spends less time managing back end operations supporting business requests.
  • Algolia has helped them have more flexibility in their operations by having visibility and understanding of their ranking strategy.
  • Algolia is easy to implement, allowing them to quickly get a solution into production.
  • Algolia is a reliable software solution that they can trust.

Algolia Customer Testimonial

Algolia is a better search tool than Solr, because the speed of the predictive search allows site visitors to get to content they’re looking for more quickly.

Marketing Director, Large Enterprise Professional Services Company

Algolia Case Study

Shaw Academy

Introduction

This case study of Shaw Academy is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service.

“I have not found a better search as a service platform.”

“Because of Algolia, we were able to able advance our course search solution.”

“Time to production and ease of managing have been the most valuable results of implementing Algolia.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Algolia:

  • Shaw Academy evaluated ElasticSearch and SolR prior to selecting Algolia.

The Shaw Academy experienced the following challenges before switching to Algolia:

  • Lack of scalability
  • Difficulty in hiring the right people or time to train was too long
  • Implementation and minor changes being too time consuming

Use Case

Business type/industry: Software & Tech

Results

The Shaw Academy achieved the following results with Algolia:

Greater than 75% improvement was seen in the following areas after implementing Algolia:

  • Available features
  • Compatibility with existing tech stack
  • Security
  • Performance and scalability
  • Front-end libraries and available widgets

They realized the following benefits after implementing Algolia:

  • Improved productivity and faster time to production
  • Quicker and easier scale with the business
  • Increased pace of innovation
  • Reduced time spent on operational activities (e.g. security management, learning new program languages, etc.)

**The Shaw Academy realized Algolia’s value within the first day. And quickly implemented Algolia within the first month.

They STRONGLY AGREE with the following statements:

  • Because of Algolia, we have more time to innovate and create, and spend less time managing back end operations and business
  • Algolia helps us to have more flexibility in our operations by having visibility and understanding of our ranking strategy
  • Algolia is easy to implement, allowing us to quickly get a solution into production
  • Algolia is a reliable software solution that we can trust

Algolia Customer Research

After using Elasticsearch, Algolia customers see a lift in performance

Please rate Algolia on the following capabilities compared to Elastic.

Superior Significantly better Better Worse
Available features

28%

40%

30%

2%

Compatibility with existing tech stack

21%

46%

28%

5%

Security

14%

37%

48%

1%

Performance and scalability

31%

44%

24%

1%

Ease of use for increased adoption across teams

20%

45%

26%

9%



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About Algolia

Algolia is the search-as-a-service platform that enables companies of all sizes to deliver fast and relevant digital experiences that drive real results. With Algolia, consumers are able to easily find and discover what they want across web, mobile, and voice. Algolia allows developers and business teams to build and optimize delightful Search and Discovery experiences that increase online engagement, conversion rates and revenue.

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