TechValidate Research on Algolia

These pages present data that TechValidate has sourced via direct research with verified customers and users of Algolia. TechValidate stands behind the authenticity of all published data. Learn more »



816 Customers Surveyed

5,986 Data Points Collected

100 Published TechFacts

6 Published Charts

7 Published Case Studies



Selected Research Highlights


Algolia Customer Satisfaction Rating

Fast and Reliable

An IT Administrator at a medium enterprise service provider company would be very likely to recommend Algolia for this reason:

The product is fast, reliable, and developer-friendly. It integrates with every custom business logic.

Algolia Customer Satisfaction Rating

Marcelo Piazzetta, a Business Director at MadeiraMadeira, would be likely to recommend Algolia for this reason:

Algolia is an exceptional tool with great flexibility for the business side, if they work with the tech team.

The main positives are the performance with large sets of data, data security, flexibility/configurable, personalization (not using yet), overall features to the merchandising side, AI optimization, and useful analytics pre-build.

Algolia Customer Research

Top 5 benefits of using Algolia

What benefits have you realized since implementing Algolia?

Faster search
88%
Accurate, relevant search results
78%
More control over user experience
50%
Better analytics and insights
28%
Better mobile experience
17%

Algolia Case Study

Luminary

Introduction

This case study of Luminary is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service.

“Integrating sales data with Algolia to help with search results has been extremely valuable.”

“Algolia is a transformational tool and the team love it!”

Challenges

The challenges they were trying to overcome when implementing Algolia:

  • A slow and irrelevant search experience
  • Time consuming manual process of merchandising or curating content
  • Lack of insight into customer site search
  • Cumbersome and time consuming iteration on search

Use Case

The key features and functionalities of Algolia that the surveyed company uses:

  • Business type/industry:
    • Retail e-commerce
    • B2B e-commerce
    • Big content sites for Fintech, super, and NFPs
  • Vendors or solutions they evaluated or replaced prior to selecting Algolia:
    • SolR
  • Parts of their website/app that are powered by Algolia:
    • Site search
    • Category landing pages
    • Product listing pages
  • How their organization leveraged Algolia:
    • Crawler
    • Rules
    • Custom ranking

Results

The surveyed company achieved the following results with Algolia:

The following benefits they’ve realized since implementing Algolia:

  • Fast and more relevant search
  • Reactive and engaging category or product pages
  • Faster time to market
  • Increased pace of innovation

Key results since implementing Algolia:

  • Because of Algolia, the business team is able to self-serve more often without bringing in the developer team.
  • Algolia is a reliable software solution, provides outstanding customer service, and is a partner in achieving our goals.
  • Algolia integrates seamlessly with the tools that they already work with.
  • Because of Algolia, time-to-market and iterations are quick, easy, and seamless.

Algolia Customer Research

Top 5 challenges that ElasticSearch users had with their site search before switching to Algolia

If you have previously used another search provider, what were your reasons for seeking another vendor solution?

Poor user experience (e.g., no filters, facets, browsing, personalization)
53%
High costs (includes resource, time, and budget)
47%
Too many technical resources required to customize and maintain
42%
Implementation challenges
37%
Poor performance (high latency)
26%

Algolia Case Study

Small Business Software & Technology Company

Introduction

This case study of a software company is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Algolia let us scale up our solutions to internationalize search and provide more relevant search results leading to a 13% increase in usage and increase in retention.”

“Having a great way to tweak search relevance without fiddling with complicated query structures is delightful! Also, Algolia dashboards are really useful in having a quick way to visualize the information i’m looking for.”

Challenges

The business challenges that led this software company to evaluate and ultimately select Algolia:

  • They evaluated or needed to replaced ElasticSearch

Challenges they looking to solve with Algolia:

  • Difficulty in hiring the right people
  • Time to train was too long

Use Case

Business type/industry:

  • Software & Tech

Results

This surveyed software company achieved the following results with Algolia:

  • After implementing Algolia, they saw the following improvements in their business:
    • 75%+ increase in available features
    • 75%+ increase in compatibility with existing tech stack
    • 75%+ increase in performance and scalability
    • 50%+ improvement in front-end libraries and available widgets
  • Since implementing Algolia, the developer team has realized the following benefits:
    • Improved productivity and faster time to production
    • Quicker and easier to scale with the business
    • Decreased time on maintenance of search
    • Increased pace of innovation
  • Because of Algolia, they have more time to innovate and create, and spend less time managing back end operations and business.
  • Algolia helps them to have more flexibility in their operations by having visibility and understanding of their ranking strategy.
  • Algolia is easy to implement, allowing them to quickly get a solution into production.
  • Algolia is a reliable software solution that they can trust.
  • Realization of benefits:
    • They realized value with Algolia within the first day.
    • They were able to implement Algolia within the first week.


More to Explore



About Algolia

Algolia is the search-as-a-service platform that enables companies of all sizes to deliver fast and relevant digital experiences that drive real results. With Algolia, consumers are able to easily find and discover what they want across web, mobile, and voice. Algolia allows developers and business teams to build and optimize delightful Search and Discovery experiences that increase online engagement, conversion rates and revenue.

Algolia Website   Algolia Website