Playpilot

Algolia Case Study

This case study of Playpilot is based on an October 2021 survey of Algolia customers by TechValidate, a 3rd-party research service.

“With Algolia, we have more relevant search results!”

“Algolia has helped us to stay focused. The Algolia team listens to us and has a great understanding of our business and challenges.”

The business challenges that led the profiled company to evaluate and ultimately select Algolia:

The challenges they were trying to overcome when implementing Algolia:
- A slow and irrelevant search experience
- Lack of insight into customer site search
- Cumbersome and time consuming iteration on search

The key features and functionalities of Algolia that the surveyed company uses:

Industry:
- Media
Vendor evaluated or replaced prior to selecting Algolia:
- Elastic
Part of the website/app powered by Algolia:
- Site search
How their organization leverages Algolia:
- Algolia Recommend
- Analytics
- Rules

Since implementing Algolia, the following benefits have been realized:

Percentage improvement in the following areas of their business after implementing Algolia:

Because of Algolia…

The business team is able to self-serve more often without bringing in the developer team.
They now have a reliable software solution that provides outstanding customer service, and is a partner in achieving their goals.
Their search integrates seamlessly with the tools that they already work with.
Time-to-market and iterations are quick, easy, and seamless.

TechValidate Research on Algolia