TechValidate Research on Algolia

4 Charts


Algolia Customer Research

Top 5 challenges that Elasticsearch users had with their site search before switching to Algolia

If you have previously used another search provider, what were your reasons for seeking another vendor solution?

Poor user experience (e.g., no filters, facets, browsing, personalization)
53%
High costs (includes resource, time, and budget)
47%
Too many technical resources required to customize and maintain
42%
Implementation challenges
37%
Poor performance (high latency)
26%

Algolia Customer Research

86% of Algolia customers who switched from Elasticsearch have seen over 100% increase in developer productivity

Since implementing Algolia, what % increase in developer productivity has there been when compared to your prior solution (i.e., in building, managing and optimizing site search)?

Over 3X more productive: 36%
2 - 3X more productive: 36%
1 - 2X more productive: 14%
50 - 100% more productive: 14%
25 - 50% more productive: 0%
0 - 25% more productive: 0%

Algolia Customer Research

Top 5 benefits of using Algolia

What benefits have you realized since implementing Algolia?

Faster search
88%
Accurate, relevant search results
78%
More control over user experience
50%
Better analytics and insights
28%
Better mobile experience
17%

Algolia Customer Research

Overwhelmingly large majority of customers switched to Algolia after first developing an in-house site search solution

Prior to Algolia, what site search technology or third-party tools did you use to power search for your digital channel(s)?

100% developed in-house tools
49%
Developed in-house tools ElasticSearch (open source)
45%
Developed in-house using Apache Solr (open source)
21%
Swiftype
4%
Other
21%



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