Algolia Research Charts

Algolia Customer Research

After using Elasticsearch, Algolia customers see a lift in performance

Please rate Algolia on the following capabilities compared to Elastic.

	Superior	Significantly better	Better	Worse
Available features	28%	40%	30%	2%
Compatibility with existing tech stack	21%	46%	28%	5%
Security	14%	37%	48%	1%
Performance and scalability	31%	44%	24%	1%
Ease of use for increased adoption across teams	20%	45%	26%	9%

Algolia Customer Research

Surveyed Algolia customers who switched from an open source solution say they were experiencing the following challenges:

Lack of configurability with previous solution	48%
Implementation and minor changes too time consuming	40%

Algolia Customer Research

Customers previously using open source solutions found the following valuable aspects/features of Algolia.

Fast results	74%
Highly Configurable	60%
Personalization	52%
Front-End Kits (or prebuilt)	33%

Algolia Customer Research

Developers See a Notable Lift in Performance

After implementing Algolia, what percentage improvement did you see in the following areas of your business?

	Greater than 75%	50 to 74%	25 to 49%	up to 10%
Available features	44%	31%	19%	6%
Compatibility with existing tech stack	45%	30%	16%	9%
Security	35%	34%	20%	11%
Performance and scalability	53%	30%	12%	5%
Front-end libraries and available widgets	50%	29%	13%	8%

Algolia Customer Research

Developers Turn to Algolia to Solve these Challenges

What challenges were you experiencing with your previous solution before switching to Algolia?

Implementation and minor changes are too time consuming	44%
Lack of flexibility with previous solution	41%
Lack of scalability	31%
Lack of reliability	20%
Previous solution caused difficulty in hiring the right people or time to train was too long	8%
Needed a higher level of trusted security and privacy	6%
Unable to attract new developer talent due to working with outdated tools	5%
Other	20%

Algolia Customer Research

Top 5 challenges that ElasticSearch users had with their site search before switching to Algolia

If you have previously used another search provider, what were your reasons for seeking another vendor solution?

Poor user experience (e.g., no filters, facets, browsing, personalization)	53%
High costs (includes resource, time, and budget)	47%
Too many technical resources required to customize and maintain	42%
Implementation challenges	37%
Poor performance (high latency)	26%

Algolia Customer Research

86% of Algolia customers who switched from Elasticsearch have seen over 100% increase in developer productivity

Since implementing Algolia, what % increase in developer productivity has there been when compared to your prior solution (i.e., in building, managing and optimizing site search)?

Over 3X more productive: 36%

2 - 3X more productive: 36%

1 - 2X more productive: 14%

50 - 100% more productive: 14%

25 - 50% more productive: 0%

0 - 25% more productive: 0%

Algolia Customer Research

Top 5 benefits of using Algolia

What benefits have you realized since implementing Algolia?

Faster search	88%
Accurate, relevant search results	78%
More control over user experience	50%
Better analytics and insights	28%
Better mobile experience	17%

Algolia Customer Research

Overwhelmingly large majority of customers switched to Algolia after first developing an in-house site search solution

Prior to Algolia, what site search technology or third-party tools did you use to power search for your digital channel(s)?

100% developed in-house tools	49%
Developed in-house tools ElasticSearch (open source)	45%
Developed in-house using Apache Solr (open source)	21%
Swiftype	4%
Other	21%

Algolia Customer Research

Users agree that Algolia is enabling & supporting them across the board!

To what extent do you agree with the following statements?

Strongly agree Agree Slightly agree Disagree

Algolia search is fast to implement
Algolia search performance is lighting fast
Algolia search relevance is exceptional
Algolia search converts higher than prior solution to drive higher results
Algolia search enables developers to be very productive at building search experiences
Algolia search enables business users to measure, monitor and optimize the search experience to drive improved results
Algolia’s technical support team is fantastic to work with

TechValidate Research on Algolia

10 Charts

After using Elasticsearch, Algolia customers see a lift in performance

Developers See a Notable Lift in Performance

Developers Turn to Algolia to Solve these Challenges

Top 5 challenges that ElasticSearch users had with their site search before switching to Algolia

86% of Algolia customers who switched from Elasticsearch have seen over 100% increase in developer productivity

Top 5 benefits of using Algolia

Overwhelmingly large majority of customers switched to Algolia after first developing an in-house site search solution

Users agree that Algolia is enabling & supporting them across the board!