TechValidate Research on Algolia

Algolia Case Study



This case study of Google is based on a June 2022 survey of Algolia customers by TechValidate, a 3rd-party research service.

“Much simpler UI and instrumentation when ripping and replacing. Easy to use and very scalable. Very happy with our decision!”


The business challenges that led Google to evaluate and ultimately select Algolia:

  • Lack of configurability with the previous solution
  • Weak outputs

Use Case

Organization’s business type/industry: Technology

The vendors or solutions they evaluated prior to selecting Algolia:

  • Elastic Search
  • Yext


Google achieved the following results with Algolia:

The most valuable aspects/features of Algolia that factored in their decision to choose Algolia over other vendors they evaluated:

  • Fast results
  • Personalization
  • Highly configurable
  • Improved dashboard

After implementing Algolia, the percentage improvement they have seen, or expect to see, in the following areas of their business:

  • Reduced time to implementation: 50 to 75%
  • Reduced technical overhead: 50 to 75%
  • Improved scalability: greater than 75%
  • Improved security and privacy: 50 to 75%
  • Improved customer experience: greater than 75%
  • Increase in revenue from search/discovery: 50 to 75%

Google rates Algolia on the following capabilities compared to other vendors:

  • Available features: Significantly better
  • Compatibility with existing tech stack: Significantly better
  • Security: Significantly better
  • Performance and scalability: Superior
  • Ease of use for increased adoption across teams: Better
  • Dedicated & responsive customer support: Better

The benefits they’ve experienced, as a result of using Algolia:

  • Quickly and easily scale with the business
  • Decreased time on the maintenance of search
  • Improved code quality
  • Increased revenue
  • Improved customer experience

Google agrees that:

  • Their dev team has more time to innovate and spends less time managing back end operations supporting business requests.
  • Algolia has helped them have more flexibility in their operations by having visibility and understanding of their ranking strategy.
  • Algolia is easy to implement, allowing them to quickly get a solution into production.
  • Algolia is a reliable software solution that they can trust.

About This Data

This data was sourced directly from verified users of Algolia by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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