TechValidate Research on Jira Align

9 Case Studies


Jira Align Case Study

Charter Communications, Inc.

Introduction

This case study of Charter Communications, Inc. is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service.

“I can easily drill from top to bottom in my portfolio for full visibility. Jira Align saves me time and is easy to use.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

  • Decided to look for a new Enterprise Agile Planning tool for the following reasons:
    • Because their previous tool was too complicated/unreliable/didn’t scale
  • Vendors evaluated before choosing Jira Align:
    • CA Agile Central/Rally (now Broadcom)
    • Aha
    • Atlassian Jira Portfolio Plugin

Use Case

The key features and functionalities of Jira Align that the surveyed company uses:

  • Integrates the following tools with Jira Align:
    • Jira
    • GitLab
  • Level of agreement that Jira Align is:
    • Designed to let the teams use the tools they want without any disruption to their work in process: very strongly agree
    • Built for scale: very strongly agree
    • Transformative: strongly agree
    • Outcome driven: very strongly agree
  • Jira Align’s capabilities compared to the competition:
    • SAFe Support: best in class
    • Project and program portfolio: best in class
    • Product roadmapping: best in class
    • Integration w/3rd party tools: best in class
    • Scrum team support: best in class

Results

The surveyed company achieved the following results with Jira Align:

  • Jira Align capabilities compared to the competition:
    • Performance: significantly better
    • Ease of use: significantly better
    • Reliability: significantly better
    • Scalability: best in class
    • User interface: significantly better
  • Confirmed that it took < 1 Month to realize benefits from Jira Align after implementation was complete.
  • Operational benefits their organization realized following the implementation of Jira Align:
    • Top to bottom visibility and transparency
    • Better PI/Program planning capabilities
  • Agreed that Jira Align increased the productivity of their software teams by 10-20%.

Jira Align Case Study

Dimension Data

Introduction

This case study of Dimension Data – NY is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service.

“Jira Align makes it easy to relate to SAFe best practices. It has a great team view for Jira and enables higher level PI Planning.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

  • Decided to look for a new Enterprise Agile Planning tool for the following reasons:
    • Because their previous tool was too complicated/unreliable/didn’t scale
    • Because they needed a tool to support SAFe or other scaled agile framework
    • To gain robust agile portfolio management solution
    • To gain visibility above the team level
  • Vendors evaluated before choosing Jira Align:
    • Atlassian Jira Portfolio Plugin

Use Case

The key features and functionalities of Jira Align that the surveyed company uses:

  • Integrates the following tools with Jira Align:
    • Jira
  • Level of agreement that Jira Align is:
    • Designed to let the teams use the tools they want without any disruption to their work in process: very strongly agree
    • Built for scale: very strongly agree
    • Transformative: very strongly agree
    • Outcome driven: very strongly agree
  • Jira Align’s capabilities compared to the competition:
    • SAFe Support: best in class
    • Project and program portfolio: best in class
    • Product roadmapping: best in class
    • Integration w/3rd party tools: best in class
    • Scrum team support: best in class

Results

The surveyed company achieved the following results with Jira Align:

  • Jira Align capabilities compared to the competition:
    • Performance: best in class
    • Ease of use: significantly better
    • Reliability: best in class
    • Scalability: best in class
    • User interface: significantly better
  • Confirmed that it took 1 – 3 Months to realize benefits from Jira Align after implementation was complete.
  • Operational benefits their organization realized following the implementation of Jira Align:
    • They were able to create consistency/collaboration across the organization
    • Accelerated framework (SAFe, Scrum@ Scale, etc) implementation
    • Top to bottom visibility and transparency
    • Better PI/Program planning capabilities
  • Agreed that Jira Align increased the productivity of their software teams by more than 40%.

Jira Align Case Study

Dimension Data South Africa

Introduction

This case study of Dimension Data South Africa is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service.

“Allows top to bottom transparency, ease of use, and enables client-driven results.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

  • Decided to look for a new Enterprise Agile Planning tool for the following reasons:
    • Because they needed a tool to support SAFe or other scaled agile framework
    • To gain visibility above the team level
  • Vendors evaluated before choosing Jira Align:
    • IBM Rational

Use Case

The key features and functionalities of Jira Align that the surveyed company uses:

  • Integrates the following tools with Jira Align:
    • Jira
  • Level of agreement that Jira Align is:
    • Designed to let the teams use the tools they want without any disruption to their work in process: strongly agree
    • Built for scale: strongly agree
    • Transformative: very strongly agree
    • Outcome driven: very strongly agree
  • Jira Align’s capabilities compared to the competition:
    • SAFe Support: best in class
    • Project and program portfolio: best in class
    • Product roadmapping: best in class
    • Integration w/3rd party tools: best in class
    • Scrum team support: best in class

Results

The surveyed company achieved the following results with Jira Align:

  • Jira Align capabilities compared to the competition:
    • Performance: significantly better
    • Ease of use: best in class
    • Reliability: best in class
    • Scalability: best in class
    • User interface: best in class
  • Confirmed that it took 1 – 3 Months to realize benefits from Jira Align after implementation was complete.
  • Operational benefits their organization realized following the implementation of Jira Align:
    • They were able to create consistency/collaboration across the organization
    • Top to bottom visibility and transparency
    • Reduced manual reporting/labor
    • Improved customer satisfaction
  • Agreed that Jira Align increased the productivity of their software teams by 30-40%.

Jira Align Case Study

Fidelity Investments

Introduction

This case study of Fidelity Investments is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service.

“Jira Align’s top benefits are a consolidation of tooling, built-in reporting, and other robust features.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

  • Decided to look for a new Enterprise Agile Planning tool for the following reasons:
    • Digital transformation directive
  • Vendors evaluated before choosing Jira Align:
    • Collabnet/VersionOne
    • Atlassian Jira Portfolio Plugin

Use Case

The key features and functionalities of Jira Align that the surveyed company uses:

  • Integrates the following tools with Jira Align:
    • Jira
  • Level of agreement that Jira Align is:
    • Designed to let the teams use the tools they want without any disruption to their work in process: agree
    • Built for scale: agree
    • Transformative: agree
    • Outcome driven: agree
  • Jira Align’s capabilities compared to the competition:
    • SAFe Support: better
    • Project and program portfolio: better
    • Product roadmapping: better
    • Integration w/3rd party tools: better
    • Scrum team support: better

Results

The surveyed company achieved the following results with Jira Align:

  • Jira Align capabilities compared to the competition:
    • Performance: better
    • Ease of use: better
    • Reliability: better
    • Scalability: better
    • User interface: better
  • Confirmed that it took 3 – 6 Months to realize benefits from Jira Align after implementation was complete.
  • Operational benefits their organization realized following the implementation of Jira Align:
    • They were able to create consistency/collaboration across the organization
    • Accelerated framework (SAFe, Scrum@ Scale, etc) implementation
    • Top to bottom visibility and transparency
    • Better PI/Program planning capabilities
  • Agreed that Jira Align increased the productivity of their software teams by 20-30%.

Jira Align Case Study

Medium Enterprise Professional Services Company

Introduction

This case study of a medium enterprise professional services company is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Jira Align provides visibility, drives behavior/culture, and drives the importance of task description accuracy to achieve desired outcomes.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

  • Decided to look for a new Enterprise Agile Planning tool for the following reasons:
    • Because they needed a tool to support SAFe or other scaled agile framework
    • To gain robust agile portfolio management solution

Use Case

The key features and functionalities of Jira Align that the surveyed company uses:

  • Integrates the following tools with Jira Align:
    • GitLab
  • Level of agreement that Jira Align is:
    • Designed to let the teams use the tools they want without any disruption to their work in process: agree
    • Built for scale: agree
    • Transformative: agree
    • Outcome driven: agree
  • Jira Align’s capabilities compared to the competition:
    • Project and program portfolio: better
    • Scrum team support: better

Results

The surveyed company achieved the following results with Jira Align:

  • Jira Align capabilities compared to the competition:
    • Performance: better
    • Ease of use: better
    • Reliability: better
    • Scalability: significantly better
    • User interface: better
  • Confirmed that it took 1 – 3 Months to realize benefits from Jira Align after implementation was complete.
  • Operational benefits their organization realized following the implementation of Jira Align:
    • They were able to create consistency/collaboration across the organization
    • Accelerated framework (SAFe, Scrum@ Scale, etc) implementation
    • Top to bottom visibility and transparency
    • An ability to connect business strategy to technical execution
    • Better PI/Program planning capabilities
  • Agreed that Jira Align increased the productivity of their software teams by 10-20%.

Jira Align Case Study

Global Technology Company, UK

Introduction

This case study of Global Technology Company, UK is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service.

With Jira Align we have the ability to easily and visually link strategy to execution. It enables easy adherence to SAFe, and allows real-time visibility and reporting."

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

They decided to look for a new Enterprise Agile Planning tool for the following reasons:

  • Digital transformation directive
  • Needed a tool to support SAFe or other scaled agile framework
  • To gain robust agile portfolio management solution
  • To gain visibility above the team level
  • To address lack of visibility into siloed organizations
  • Vendors evaluated before choosing Jira Align:
    • Atlassian Jira Portfolio Plugin
  • Use Case

    The key features and functionalities of Jira Align that the surveyed company uses:

    • Level of agreement that Jira Align is:
      • Designed to let the teams use the tools they want without any disruption to their work in process: very strongly agree
      • Built for scale: very strongly agree
      • Transformative: very strongly agree
      • Outcome driven: very strongly agree
    • Jira Align’s capabilities compared to the competition:
      • SAFe Support: best in class
      • Project and program portfolio: best in class
      • Product roadmapping: best in class
      • Scrum team support: best in class

    Results

    The surveyed company achieved the following results with Jira Align:

    • Jira Align capabilities compared to the competition:
      • Performance: best in class
      • Ease of use: best in class
      • Reliability: best in class
      • Scalability: best in class
      • User interface: best in class
    • Confirmed that it took 1 – 3 Months to realize benefits from Jira Align after implementation was complete.
    • Operational benefits their organization realized following the implementation of Jira Align:
      • They were able to create consistency/collaboration across the organization
      • Accelerated framework (SAFe, Scrum@ Scale, etc) implementation
      • Top to bottom visibility and transparency
      • Reduced manual reporting/labor
      • An ability to connect business strategy to technical execution
      • Better PI/Program planning capabilities
      • Clear communication leveraging realtime, integrated roadmaps
    • Agreed that Jira Align increased the productivity of their software teams by 20-30%.

    Jira Align Case Study

    Large Enterprise Health Care Company

    Introduction

    This case study of a large enterprise health care company is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

    • Required a tool to support their global SAFe initiative

    Use Case

    The key features and functionalities of Jira Align that the surveyed company uses:

    • Integration with Jira above the team level

    • Designed to allow the development organization to use the tools they want without any disruption to their work in process
      • A platform that could scale throughout the organization

    Results

    The surveyed company achieved the following results with Jira Align:

    • Increased the productivity of their software teams between 30 – 40%.
    • Realized impactful benefits within 1 – 3 Months after implementation was complete.
    • Accelerated the implementation of their scaled agile initiative across the company

    • Jira Align capabilities compared to the competition:
      • SAFe Support: best in class
      • Project and program portfolio: significantly better
      • Product roadmapping: significantly better
      • Integration with 3rd party tools: best in class
      • Scrum team support: significantly better

    • Jira Align capabilities compared to the competition:
      • Performance: significantly better
      • Ease of use: significantly better
      • Reliability: significantly better
      • Scalability: significantly better
      • User interface: significantly better

    Jira Align Case Study

    Multinational Enterprise Retail Company

    Introduction

    This case study of a large enterprise retail company is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “Jira Align is responsive, easily manageable and allows me in realtime to quickly identify my team’s dependencies and the status of their Stories.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

    • Too too many tools in place to effectively manage software delivery
    • To gain visibility above the team level

    Use Case

    The key features and functionalities of Jira Align that the surveyed company uses:

    • Integration with Jira above the team level
    • Ability to measure value delivered with real-time data and reporting, instead of guessing, to effectively decide what to build next.
    • A platform that could scale throughout the organization

    Vendors evaluated before choosing Jira Align:

    • Atlassian Jira Portfolio Plugin

    Results

    The surveyed company achieved the following results with Jira Align:

    • Increased the productivity of their software teams by more than 40%.
    • Realized impactful benefits within 3 – 6 Months after implementation was complete.
    • Accelerated the SAFe implementation across the company
    • Drove top to bottom visibility and transparency
    • Enabled Better PI/Program planning capabilities
    • Reduced manual reporting and labor
    • Increased collaboration and communication leveraging real-time, integrated roadmaps
    • Jira Align capabilities compared to the competition:
      • Performance: best in class
      • Ease of use: best in class
      • Reliability: best in class
      • Scalability: best in class
      • User interface: best in class
    • Jira Align’s capabilities compared to the competition:
      • SAFe Support: best in class
      • Project and program portfolio: best in class
      • Product roadmapping: best in class
      • Integration w/3rd party tools: best in class
      • Scrum team support: best in class

    Jira Align Case Study

    Global Fortune 500 Computer Services Company

    Introduction

    This case study of a large enterprise computer services company is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    With Jira Align, we are able to increase visibility and transparency across our company by using the Jira Align Program Board; easily link features to our PI-Objectives and leverage detailed EPIC Fields to drive collaboration across our organization.

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select Jira Align:
    o Need for a single tool to support C-suite directed SAFe initiative and rollout
    o To gain more robust agile portfolio capabilities
    o To gain visibility above the team level

    Use Case

    The key features and functionalities of Jira Align that the surveyed company uses:
    • Required a tool that integrated with Jira above the team level
    • Designed to let the teams use the tools they want without any disruption to their work in process
    • Requested a platform that could scale throughout the organization

    Evaluated the following vendors before selecting Jira Align
    o IBM Rational
    o Atlassian Jira Portfolio

    Results

    The surveyed company achieved the following results with Jira Align:

    - Increased the productivity of their software teams by 10-20%.
    - Realized impactful benefits within 6 – 9 Months after implementation was complete.
    - Accelerated framework (SAFe, Scrum@ Scale, etc) implementation
    - Drove top to bottom visibility and transparency
    - Enabled Better PI/Program planning capabilities

    Jira Align’s capabilities compared to the competition:
    - project and program portfolio: significantly better
    - product roadmapping: significantly better
    - integration w/3rd party tools: significantly better
    - scrum team support: significantly better

    Rated Jira Align’s product capabilities compared to the competition:
    - performance: significantly better
    - ease of use: significantly better
    - reliability: significantly better
    - scalability: significantly better
    - user interface: best in class




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