TechValidate Research on Jira Align

Jira Align Case Study

Large Enterprise Health Care Company


This case study of a large enterprise health care company is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.


The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

  • Required a tool to support their global SAFe initiative

Use Case

The key features and functionalities of Jira Align that the surveyed company uses:

• Integration with Jira above the team level

  • Designed to allow the development organization to use the tools they want without any disruption to their work in process
    • A platform that could scale throughout the organization


The surveyed company achieved the following results with Jira Align:

  • Increased the productivity of their software teams between 30 – 40%.
  • Realized impactful benefits within 1 – 3 Months after implementation was complete.
  • Accelerated the implementation of their scaled agile initiative across the company

  • Jira Align capabilities compared to the competition:
    • SAFe Support: best in class
    • Project and program portfolio: significantly better
    • Product roadmapping: significantly better
    • Integration with 3rd party tools: best in class
    • Scrum team support: significantly better

  • Jira Align capabilities compared to the competition:
    • Performance: significantly better
    • Ease of use: significantly better
    • Reliability: significantly better
    • Scalability: significantly better
    • User interface: significantly better

About This Data

This data was sourced directly from verified users of Jira Align by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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