Original Research on Jira Align

Jira Align Case Study

Charter Communications, Inc.

Introduction

This case study of Charter Communications, Inc. is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service.

“I can easily drill from top to bottom in my portfolio for full visibility. Jira Align saves me time and is easy to use.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

Decided to look for a new Enterprise Agile Planning tool for the following reasons:
- Because their previous tool was too complicated/unreliable/didn’t scale
Vendors evaluated before choosing Jira Align:
- CA Agile Central/Rally (now Broadcom)
- Aha
- Atlassian Jira Portfolio Plugin

Use Case

The key features and functionalities of Jira Align that the surveyed company uses:

Integrates the following tools with Jira Align:
- Jira
- GitLab
Level of agreement that Jira Align is:
- Designed to let the teams use the tools they want without any disruption to their work in process: very strongly agree
- Built for scale: very strongly agree
- Transformative: strongly agree
- Outcome driven: very strongly agree
Jira Align’s capabilities compared to the competition:
- SAFe Support: best in class
- Project and program portfolio: best in class
- Product roadmapping: best in class
- Integration w/3rd party tools: best in class
- Scrum team support: best in class

Results

The surveyed company achieved the following results with Jira Align:

Jira Align capabilities compared to the competition:
- Performance: significantly better
- Ease of use: significantly better
- Reliability: significantly better
- Scalability: best in class
- User interface: significantly better
Confirmed that it took < 1 Month to realize benefits from Jira Align after implementation was complete.
Operational benefits their organization realized following the implementation of Jira Align:
- Top to bottom visibility and transparency
- Better PI/Program planning capabilities
Agreed that Jira Align increased the productivity of their software teams by 10-20%.

Jira Align Customer Statistic

IT Professionals Vote Jira Align Top in Reliability

87% of surveyed IT professionals at organizations rated Jira Align’s reliability compared to the competition as better.

87%

Jira Align Case Study

Large Enterprise Health Care Company

Introduction

This case study of a large enterprise health care company is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

Required a tool to support their global SAFe initiative

Use Case

The key features and functionalities of Jira Align that the surveyed company uses:

• Integration with Jira above the team level

Designed to allow the development organization to use the tools they want without any disruption to their work in process
• A platform that could scale throughout the organization

Results

The surveyed company achieved the following results with Jira Align:

Increased the productivity of their software teams between 30 – 40%.
Realized impactful benefits within 1 – 3 Months after implementation was complete.
Accelerated the implementation of their scaled agile initiative across the company

Jira Align capabilities compared to the competition:
- SAFe Support: best in class
- Project and program portfolio: significantly better
- Product roadmapping: significantly better
- Integration with 3rd party tools: best in class
- Scrum team support: significantly better

Jira Align capabilities compared to the competition:
- Performance: significantly better
- Ease of use: significantly better
- Reliability: significantly better
- Scalability: significantly better
- User interface: significantly better

Jira Align Customer Research

Top Team Tools Used With Jira Align

Select which team tools you integrate with Jira Align.

Jira	74%
None – we use Jira Align team’s tool	19%
GitLab	9%
TFS/ Azure DevOps (FKA VSTS)	4%
RTC	1%
CA Agile Central/Rally (now Broadcom)	0%
Collabnet/VersionOne	0%
Other	4%

Jira Align Customer Research

Telecom Survey Reveals High Productivity Increases

By what percentage did Jira Align increase the productivity of your software teams?

Greater than 40%: 21%

30-40%: 14%

20-30%: 17%

10-20%: 21%

Up to 10%: 28%

Jira Align Customer Statistic

Easiest EAP Solution

82% of surveyed organizations who indicated their previous tool was too complicated, unreliable or didn’t scale, rated Jira Align’s ease of use compared to the competition as better.

82%

TechValidate Research on Jira Align

These pages present data that TechValidate has sourced via direct research with verified customers and users of Jira Align. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Charter Communications, Inc.

Introduction

Challenges

Use Case

Results

Company Profile

IT Professionals Vote Jira Align Top in Reliability

Large Enterprise Health Care Company

Introduction

Challenges

Use Case

Results

Company Profile

Top Team Tools Used With Jira Align

Telecom Survey Reveals High Productivity Increases

Easiest EAP Solution

More to Explore

About Jira Align