TechValidate Research on Jira Align

Introduction

This case study of Fidelity Investments is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

• Decided to look for a new Enterprise Agile Planning tool for the following reasons:
  • Digital transformation directive
• Vendors evaluated before choosing Jira Align:
  • Collabnet/VersionOne
  • Atlassian Jira Portfolio Plugin

Use Case

The key features and functionalities of Jira Align that the surveyed company uses:

• Integrates the following tools with Jira Align:
  • Jira
• Level of agreement that Jira Align is:
  • Designed to let the teams use the tools they want without any disruption to their work in process: agree
  • Built for scale: agree
  • Transformative: agree
  • Outcome driven: agree
• Jira Align’s capabilities compared to the competition:
  • SAFe Support: better
  • Project and program portfolio: better
  • Product roadmapping: better
  • Integration w/3rd party tools: better
  • Scrum team support: better

Results

The surveyed company achieved the following results with Jira Align:

• Jira Align capabilities compared to the competition:
  • Performance: better
  • Ease of use: better
  • Reliability: better
  • Scalability: better
  • User interface: better
• Confirmed that it took 3 – 6 Months to realize benefits from Jira Align after implementation was complete.
• Operational benefits their organization realized following the implementation of Jira Align:
  • They were able to create consistency/collaboration across the organization
  • Accelerated framework (SAFe, Scrum@ Scale, etc) implementation
  • Top to bottom visibility and transparency
  • Better PI/Program planning capabilities
• Agreed that Jira Align increased the productivity of their software teams by 20-30%.

Introduction

This case study of Dimension Data South Africa is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

• Decided to look for a new Enterprise Agile Planning tool for the following reasons:
  • Because they needed a tool to support SAFe or other scaled agile framework
  • To gain visibility above the team level
• Vendors evaluated before choosing Jira Align:
  • IBM Rational

Use Case

The key features and functionalities of Jira Align that the surveyed company uses:

• Integrates the following tools with Jira Align:
  • Jira
• Level of agreement that Jira Align is:
  • Designed to let the teams use the tools they want without any disruption to their work in process: strongly agree
  • Built for scale: strongly agree
  • Transformative: very strongly agree
  • Outcome driven: very strongly agree
• Jira Align’s capabilities compared to the competition:
  • SAFe Support: best in class
  • Project and program portfolio: best in class
  • Product roadmapping: best in class
  • Integration w/3rd party tools: best in class
  • Scrum team support: best in class

Results

The surveyed company achieved the following results with Jira Align:

• Jira Align capabilities compared to the competition:
  • Performance: significantly better
  • Ease of use: best in class
  • Reliability: best in class
  • Scalability: best in class
  • User interface: best in class
• Confirmed that it took 1 – 3 Months to realize benefits from Jira Align after implementation was complete.
• Operational benefits their organization realized following the implementation of Jira Align:
  • They were able to create consistency/collaboration across the organization
  • Top to bottom visibility and transparency
  • Reduced manual reporting/labor
  • Improved customer satisfaction
• Agreed that Jira Align increased the productivity of their software teams by 30-40%.