TechValidate Customer Research Library / Atlassian

TechValidate Research on Jira Align

These pages present data that TechValidate has sourced via direct research with verified customers and users of Jira Align. TechValidate stands behind the authenticity of all published data. Learn more »



34 Published TechFacts

3 Published Charts

9 Published Case Studies



Selected Research Highlights


Jira Align Customer Research

Telecom Survey Reveals High Productivity Increases

By what percentage did Jira Align increase the productivity of your software teams?

Greater than 40%: 21%
30-40%: 14%
20-30%: 17%
10-20%: 21%
Up to 10%: 28%
Source: TechValidate survey of 29 users of Jira Align. Sample comprised of Telecommunications Services organizations.
Validated
  Published: Jun. 11, 2019   TVID: 6D2-083-FD9

Jira Align Case Study

Fidelity Investments

Introduction

This case study of Fidelity Investments is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service.

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“Jira Align’s top benefits are a consolidation of tooling, built-in reporting, and other robust features.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

  • Decided to look for a new Enterprise Agile Planning tool for the following reasons:
    • Digital transformation directive
  • Vendors evaluated before choosing Jira Align:
    • Collabnet/VersionOne
    • Atlassian Jira Portfolio Plugin

Use Case

The key features and functionalities of Jira Align that the surveyed company uses:

  • Integrates the following tools with Jira Align:
    • Jira
  • Level of agreement that Jira Align is:
    • Designed to let the teams use the tools they want without any disruption to their work in process: agree
    • Built for scale: agree
    • Transformative: agree
    • Outcome driven: agree
  • Jira Align’s capabilities compared to the competition:
    • SAFe Support: better
    • Project and program portfolio: better
    • Product roadmapping: better
    • Integration w/3rd party tools: better
    • Scrum team support: better

Results

The surveyed company achieved the following results with Jira Align:

  • Jira Align capabilities compared to the competition:
    • Performance: better
    • Ease of use: better
    • Reliability: better
    • Scalability: better
    • User interface: better
  • Confirmed that it took 3 – 6 Months to realize benefits from Jira Align after implementation was complete.
  • Operational benefits their organization realized following the implementation of Jira Align:
    • They were able to create consistency/collaboration across the organization
    • Accelerated framework (SAFe, Scrum@ Scale, etc) implementation
    • Top to bottom visibility and transparency
    • Better PI/Program planning capabilities
  • Agreed that Jira Align increased the productivity of their software teams by 20-30%.

Company Profile

Company:
Fidelity Investments

Company Size:
Large Enterprise

Industry:
Financial Services

Source: Amy Hallmark Judd, Agile Coach, Fidelity Investments
Validated
  Published: Jun. 11, 2019   TVID: 3AA-267-AB1

Jira Align Customer Fact

Best in Class Scalability

Compared to the competition, Charter Communications, Inc. rated Jira Align’s scalability as best in class.

Source: Courtney Inman, Sr. Director, Charter Communications, Inc.
Validated
  Published: Jun. 11, 2019   TVID: ECB-103-A5F

Jira Align Customer Research

Top Team Tools Used With Jira Align

Select which team tools you integrate with Jira Align.

Jira
74%
None – we use Jira Align team’s tool
19%
GitLab
9%
TFS/ Azure DevOps (FKA VSTS)
4%
RTC
1%
CA Agile Central/Rally (now Broadcom)
0%
Collabnet/VersionOne
0%
Other
4%
Source: TechValidate survey of 274 users of Jira Align
Validated
  Published: Jun. 11, 2019   TVID: 0BF-AE4-7FB

Jira Align Case Study

Global Technology Company, UK

Introduction

This case study of Global Technology Company, UK is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service.

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With Jira Align we have the ability to easily and visually link strategy to execution. It enables easy adherence to SAFe, and allows real-time visibility and reporting."

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

They decided to look for a new Enterprise Agile Planning tool for the following reasons:

  • Digital transformation directive
  • Needed a tool to support SAFe or other scaled agile framework
  • To gain robust agile portfolio management solution
  • To gain visibility above the team level
  • To address lack of visibility into siloed organizations
  • Vendors evaluated before choosing Jira Align:
    • Atlassian Jira Portfolio Plugin

    • Use Case

    The key features and functionalities of Jira Align that the surveyed company uses:

    • Level of agreement that Jira Align is:
      • Designed to let the teams use the tools they want without any disruption to their work in process: very strongly agree
      • Built for scale: very strongly agree
      • Transformative: very strongly agree
      • Outcome driven: very strongly agree
    • Jira Align’s capabilities compared to the competition:
      • SAFe Support: best in class
      • Project and program portfolio: best in class
      • Product roadmapping: best in class
      • Scrum team support: best in class

    Results

    The surveyed company achieved the following results with Jira Align:

    • Jira Align capabilities compared to the competition:
      • Performance: best in class
      • Ease of use: best in class
      • Reliability: best in class
      • Scalability: best in class
      • User interface: best in class
    • Confirmed that it took 1 – 3 Months to realize benefits from Jira Align after implementation was complete.
    • Operational benefits their organization realized following the implementation of Jira Align:
      • They were able to create consistency/collaboration across the organization
      • Accelerated framework (SAFe, Scrum@ Scale, etc) implementation
      • Top to bottom visibility and transparency
      • Reduced manual reporting/labor
      • An ability to connect business strategy to technical execution
      • Better PI/Program planning capabilities
      • Clear communication leveraging realtime, integrated roadmaps
    • Agreed that Jira Align increased the productivity of their software teams by 20-30%.

    Company Profile

    Company:
    Global Technology Company, UK

    Company Size:
    Large Enterprise

    Industry:
    Computer Services

    Source: Bronwyn Howard-Browne, Global Operations Director, Global Technology Company, UK
    Validated
      Published: Jun. 11, 2019   TVID: 0C4-AAD-2B0

    Jira Align Customer Testimonial

    Top to Bottom Transparency

    Jira Align provides visibility, drives behavior and culture, and also underscores the importance of task description accuracy to achieve our desired outcomes.

    — Chief Technology Officer (CTO), Medium Enterprise Professional Services Company

    Source: Chief Technology Officer (CTO), Medium Enterprise Professional Services Company
    Validated
      Published: Jun. 11, 2019   TVID: 959-B38-96C


    More to Explore

    All TechFacts (34)

    All Research Charts (3)

    All Case Studies (9)


    About Jira Align

    After two decades of learning how to build software with agile, the way we do agile in large enterprises still feels painful. Tools and processes are still too disparate. Insights still arrive too slowly. Collaboration is still inefficient. That is, until now. With AgileCraft you can put the right information, at the right time, into the hands of the people that use it to collaborate and make decisions.

    Jira Align Website   Atlassian Website



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