TechValidate Research on Jira Align

Introduction

This case study of Dimension Data – NY is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

• Decided to look for a new Enterprise Agile Planning tool for the following reasons:
  • Because their previous tool was too complicated/unreliable/didn’t scale
  • Because they needed a tool to support SAFe or other scaled agile framework
  • To gain robust agile portfolio management solution
  • To gain visibility above the team level
• Vendors evaluated before choosing Jira Align:
  • Atlassian Jira Portfolio Plugin

Use Case

The key features and functionalities of Jira Align that the surveyed company uses:

• Integrates the following tools with Jira Align:
  • Jira
• Level of agreement that Jira Align is:
  • Designed to let the teams use the tools they want without any disruption to their work in process: very strongly agree
  • Built for scale: very strongly agree
  • Transformative: very strongly agree
  • Outcome driven: very strongly agree
• Jira Align’s capabilities compared to the competition:
  • SAFe Support: best in class
  • Project and program portfolio: best in class
  • Product roadmapping: best in class
  • Integration w/3rd party tools: best in class
  • Scrum team support: best in class

Results

The surveyed company achieved the following results with Jira Align:

• Jira Align capabilities compared to the competition:
  • Performance: best in class
  • Ease of use: significantly better
  • Reliability: best in class
  • Scalability: best in class
  • User interface: significantly better
• Confirmed that it took 1 – 3 Months to realize benefits from Jira Align after implementation was complete.
• Operational benefits their organization realized following the implementation of Jira Align:
  • They were able to create consistency/collaboration across the organization
  • Accelerated framework (SAFe, Scrum@ Scale, etc) implementation
  • Top to bottom visibility and transparency
  • Better PI/Program planning capabilities
• Agreed that Jira Align increased the productivity of their software teams by more than 40%.

Introduction

This case study of Charter Communications, Inc. is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

• Decided to look for a new Enterprise Agile Planning tool for the following reasons:
  • Because their previous tool was too complicated/unreliable/didn’t scale
• Vendors evaluated before choosing Jira Align:
  • CA Agile Central/Rally (now Broadcom)
  • Aha
  • Atlassian Jira Portfolio Plugin

Use Case

The key features and functionalities of Jira Align that the surveyed company uses:

• Integrates the following tools with Jira Align:
  • Jira
  • GitLab
• Level of agreement that Jira Align is:
  • Designed to let the teams use the tools they want without any disruption to their work in process: very strongly agree
  • Built for scale: very strongly agree
  • Transformative: strongly agree
  • Outcome driven: very strongly agree
• Jira Align’s capabilities compared to the competition:
  • SAFe Support: best in class
  • Project and program portfolio: best in class
  • Product roadmapping: best in class
  • Integration w/3rd party tools: best in class
  • Scrum team support: best in class

Results

The surveyed company achieved the following results with Jira Align:

• Jira Align capabilities compared to the competition:
  • Performance: significantly better
  • Ease of use: significantly better
  • Reliability: significantly better
  • Scalability: best in class
  • User interface: significantly better
• Confirmed that it took < 1 Month to realize benefits from Jira Align after implementation was complete.
• Operational benefits their organization realized following the implementation of Jira Align:
  • Top to bottom visibility and transparency
  • Better PI/Program planning capabilities
• Agreed that Jira Align increased the productivity of their software teams by 10-20%.