TechValidate Research on Jira Align

Jira Align Case Study

Multinational Enterprise Retail Company


This case study of a large enterprise retail company is based on a February 2019 survey of Jira Align customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Jira Align is responsive, easily manageable and allows me in realtime to quickly identify my team’s dependencies and the status of their Stories.”


The business challenges that led the profiled company to evaluate and ultimately select Jira Align:

  • Too too many tools in place to effectively manage software delivery
  • To gain visibility above the team level

Use Case

The key features and functionalities of Jira Align that the surveyed company uses:

  • Integration with Jira above the team level
  • Ability to measure value delivered with real-time data and reporting, instead of guessing, to effectively decide what to build next.
  • A platform that could scale throughout the organization

Vendors evaluated before choosing Jira Align:

  • Atlassian Jira Portfolio Plugin


The surveyed company achieved the following results with Jira Align:

  • Increased the productivity of their software teams by more than 40%.
  • Realized impactful benefits within 3 – 6 Months after implementation was complete.
  • Accelerated the SAFe implementation across the company
  • Drove top to bottom visibility and transparency
  • Enabled Better PI/Program planning capabilities
  • Reduced manual reporting and labor
  • Increased collaboration and communication leveraging real-time, integrated roadmaps
  • Jira Align capabilities compared to the competition:
    • Performance: best in class
    • Ease of use: best in class
    • Reliability: best in class
    • Scalability: best in class
    • User interface: best in class
  • Jira Align’s capabilities compared to the competition:
    • SAFe Support: best in class
    • Project and program portfolio: best in class
    • Product roadmapping: best in class
    • Integration w/3rd party tools: best in class
    • Scrum team support: best in class

About This Data

This data was sourced directly from verified users of Jira Align by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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