Original Research on Crisis Prevention Institute

Crisis Prevention Institute Case Study

Centennial Peaks Hospital

Introduction

This case study of Centennial Peaks Hospital is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI is a positive company with a positive message!”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI provides our staff with the confidence in handling crisis situations in the hospital.”

Challenges

Sought Nonviolent Crisis Intervention training to:
- Meet regulatory compliance
- Reduce workplace violence rate
- Reduce worker compensation claims
- Improve organizational culture
- Improve staff confidence in working with challenging clients
- Improve staff skills in managing behaviors

Use Case

Categorizes their mental health organization as an inpatient center.

Results

Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
Decreased the use of physical restraint and seclusion by 75—99% since implementing CPI training.
Reduced worker compensation claims by 20—29% as a result of implementing CPI techniques.
Agrees that the enhanced content has helped them, their staff, and their organization.
Achieved return on investment with CPI by:
- Meeting regulatory compliance
- Reducing injuries
- Reducing worker compensation claims
- Reducing staff turnover
- Reducing liability
- Improving staff skills and confidence

Purchasing Rationale for CPI

What challenge(s) caused your organization to seek out Nonviolent Crisis Intervention® training?

Meeting regulatory compliance	58%
Reducing workplace violence rate	42%
Reducing worker’s compensation claims	17%
Improving organizational culture	37%
Improving staff confidence in working with challenging clients	75%
Improving staff skills in managing behaviors	77%
Other	5%

Crisis Prevention Institute Customer Research

Reducing Challenging Behaviors in Healthcare

Since implementing CPI de-escalation techniques, how much have you reduced challenging/disruptive behaviors?

Over 50%: 41%

40—49%: 18%

30—39%: 20%

20—29%: 12%

Below 20%: 8%

Crisis Prevention Institute Customer Testimonial

Keeping Missouri Schools Safe

CPI gives us techniques and strategies to use when dealing with behavior outbursts without getting students or staff members injured if redirection or de-escalation attempts do not work. We do everything in our power to redirect or de-escalate but there may be times these attempts do not work and a severely disabled student may have a major outburst(s). If this should occur, we have the training and skills to appropriately handle the situation while keeping everyone safe.

— Reta House, Administrator, Missouri Department of Elementary and Secondary Education

Crisis Prevention Institute Customer Review

5/5 Stars

Please describe how your organization uses Crisis Prevention Institute.

I train teaching staff preschool through 12th grade and how to help manage behaviors and outbursts.

Would you recommend Crisis Prevention Institute, and if so, why?

Crisis Prevention Institute Case Study

Milford School District – Deleware

Introduction

This case study of PolyTech Schools is based on a May 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“Excellent trainings. Staff take a closer look at their behavior and have to think outside the box on how to address students’ behaviors.”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“Using CPI training has led to improved student outcomes, because of an increase in direct instruction time. (For instance, test scores, student grades, graduation rates, etc.)”

Challenges

Sought Nonviolent Crisis Intervention® training to:
- Meet regulatory compliance
- Improve staff confidence in working with challenging student behaviors
- Improve staff skills in managing behaviors

Environment

Categorizes their school as:
- A rural school
- A public school

Results

Reduced challenging and disruptive behaviors by 30–39% since implementing CPI de-escalation techniques
Decreased the use of physical restraint and seclusion by 50–74% since implementing CPI training
Agrees that the enhanced content has helped them, their staff, and their school
Achieved return on investment with CPI by:
- Meeting regulatory compliance
- Reducing injuries
- Reducing staff turnover
- Reducing liability
- Improving staff skills and confidence

TechValidate Research on Crisis Prevention Institute

These pages present data that TechValidate has sourced via direct research with verified customers and users of Crisis Prevention Institute. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Centennial Peaks Hospital

Introduction

Challenges

Use Case

Results

Company Profile

About Crisis Prevention Institute

Purchasing Rationale for CPI

Reducing Challenging Behaviors in Healthcare

Keeping Missouri Schools Safe

Please describe how your organization uses Crisis Prevention Institute.

Would you recommend Crisis Prevention Institute, and if so, why?

Milford School District – Deleware

Introduction

Challenges

Environment

Results

Organization Profile

About Crisis Prevention Institute

More to Explore

About Crisis Prevention Institute

CPI is a standard-setting resource for organizations that serve society’s most vulnerable. Their proven model for staff training and personalized support empowers professionals who strive to sustain true cultures of compassion.