Crisis Prevention Institute Centennial Peaks Hospital

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Crisis Prevention Institute Case Study

Centennial Peaks Hospital

Introduction

This case study of Centennial Peaks Hospital is based on a June 2016 survey of Crisis Prevention Institute customers by TechValidate, a 3rd-party research service.

“CPI is a positive company with a positive message!”

“CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.”

“CPI provides our staff with the confidence in handling crisis situations in the hospital.”

Challenges

Sought Nonviolent Crisis Intervention training to:
- Meet regulatory compliance
- Reduce workplace violence rate
- Reduce worker compensation claims
- Improve organizational culture
- Improve staff confidence in working with challenging clients
- Improve staff skills in managing behaviors

Use Case

Categorizes their mental health organization as an inpatient center.

Results

Reduced challenging/disruptive behaviors by over 50% since implementing CPI de-escalation techniques.
Decreased the use of physical restraint and seclusion by 75—99% since implementing CPI training.
Reduced worker compensation claims by 20—29% as a result of implementing CPI techniques.
Agrees that the enhanced content has helped them, their staff, and their organization.
Achieved return on investment with CPI by:
- Meeting regulatory compliance
- Reducing injuries
- Reducing worker compensation claims
- Reducing staff turnover
- Reducing liability
- Improving staff skills and confidence

TechValidate Research on Crisis Prevention Institute

Centennial Peaks Hospital

Introduction

Challenges

Use Case

Results

Company Profile

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