TechValidate Research on The Skills Connection

These pages present data that TechValidate has sourced via direct research with verified customers and users of The Skills Connection. TechValidate stands behind the authenticity of all published data. Learn more »



123 Customers Surveyed

1,132 Data Points Collected

172 Published TechFacts

33 Published Charts

54 Published Case Studies



Selected Research Highlights


The Skills Connection Case Study

Medium Enterprise Financial Services Company

Introduction

This case study of a medium enterprise financial services company is based on an April 2017 survey of The Skills Connection customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The Skills Connection understand the influencer business and are incredibly supportive. They helped focus our team throughout a complex vendor evaluation process and helped to manage the expectations of our management team.”

“They are very professional, consistently honoring all commitments, and they quickly became an integral part of our team. What impressed me most, however, was the way they rallied to our support when we faced a difficult negotiation. You can count on The Skills Connection to provide good guidance and to stand by you no matter what.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select The Skills Connection:

  • Engaged with The Skills Connection for the following reason:
    • Wanted to change their position in the MQ/Wave/Marketscape to generate new business

Use Case

The key features and functionalities of The Skills Connection that the surveyed company uses:

  • Uses The Skills Connection to:
    • Provide the necessary expertise to effectively engage analysts
    • Show them how to gather the right information for analysts
    • Show them how to effectively communicate their story to analysts
    • Help them improve their position in an MQ/Wave/Marketscape
    • Provide the tools and best practices needed to build a strong case for analysts
    • Create compelling evidence-based cases for analysts

“The briefing presentation and product demos that we developed for this evaluation were much stronger than they would have been without their guidance. We learned from that process and will be able to apply that knowledge in future evaluations.”

Results

The surveyed company achieved the following results with The Skills Connection:

  • Experiences gained with The Skills Connection:
    • The ability to create a strong evidence-based case to analysts covering their product / service
    • The skills needed to communicate with analysts in the future
  • Benefit from working with The Skills Connection:
    • Provided their internal team the tools and skills to effectively engage with analysts
  • Agrees with the following statements:
    • Met their internal schedules and deadlines: strongly agree
    • Ensured they met schedules and deadlines for the analysts: strongly agree
    • Facilitated the co-ordination of activities across their internal response team: agree
    • Acted as an extension of staff: strongly agree
    • Enabled them to focus on what was needed and avoid wasting time on anything else: agree
  • Agrees with the following statements:
    • Collaborative: strongly agree
    • Knowledgeable: strongly agree
    • Service-oriented: strongly agree
    • Value for money: agree
    • Best practice focused: strongly agree
  • Rates The Skills Connection as 5 out of 5 stars.

The Skills Connection Case Study

Small Business Computer Software Company

Introduction

This case study of a small business computer software company is based on a December 2019 survey of The Skills Connection customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“I would certainly recommend the Skills Connection. Our goal was to get recognized by Gartner as a Cool Vendor and we achieved that. We were able to leverage their professionalism and knowledge. Our consultant was proactive in bringing ideas. She led the process and made sure we made the right progress. She clearly cared about making this engagement a success, which it was.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select The Skills Connection:

  • Engaged with The Skills Connection for the following reasons:
    • We worked with Anne to win the Gartner Cool Vendor

Use Case

The key features and functionalities of The Skills Connection that the surveyed company uses:

  • Uses The Skills Connection to:
    • Provide the necessary expertise to effectively engage analysts
    • Show them how to gather the right information for analysts
    • Show them how to effectively communicate their story to analysts
    • Help them enter an assessment, such as an MQ/Wave/Marketscape, for the first time
    • Create compelling evidence-based cases for analysts

Results

The surveyed company achieved the following results with The Skills Connection:

  • Experiences gained with The Skills Connection:
    • Confidence communicating the unique value of their solution to analysts
    • The ability to create a strong evidence-based case to analysts covering their product/service
    • The skills needed to communicate with analysts in the future
    • Unique insights about their solution that were instrumental in winning over analysts
  • Benefits from working with The Skills Connection:
    • Positively shifted their position in the MQ/Wave/Marketscape
    • Received better results than when they had engaged with analysts
    • Effectively communicates the unique value of their products/services
  • Agrees with the following statements:
    • met their internal schedules and deadlines: strongly agree
    • ensured they met schedules and deadlines for the analysts: strongly agree
    • facilitated the coordination of activities across their internal response team: agree
    • acted as an extension of staff: agree
    • enabled them to focus on what was needed and avoid wasting time on anything else: agree
  • Agrees with the following statements:
    • collaborative: agree
    • knowledgeable: agree
    • service-oriented: agree
    • value for money: strongly agree
    • best practice focused: agree

Why Companies Engage The Skills Connection

Which of the following statements describe what prompted you to engage with The Skills Connection?

We did not have the in-house expertise to effectively engage with analysts
50%
We wanted to learn how to effectively differentiate ourselves from our competitors when talking with analysts
63%
We wanted to change our position in the MQ/Wave/Marketscape to generate new business
82%
We were concerned that coverage of our product/services by analysts would negatively impact our business
16%

The Skills Connection Customer Satisfaction Rating

A Product Marketing at a large enterprise computer services company would be very likely to recommend The Skills Connection for this reason:

For their thorough knowledge, expertise, and ease to work with.

Meeting Our Clients Deadlines

When asked if The Skills Connection met their internal schedules and deadlines, customers said:

Strongly Agree: 74%
Agree: 24%
Disagree: 2%

The Skills Connection Customer Satisfaction Rating

A Product Management at a medium enterprise computer software company would be very likely to recommend The Skills Connection for this reason:

They have been outstanding in the quality of advice provided for our analyst-related programs.



More to Explore



About The Skills Connection

The Skills Connection helps technology companies to get the right results from analyst engagement. They work with technology clients that want to optimize their chances of success in a Gartner MQ or Forrester Wave assessment. In addition, they work with elite analyst firms, providing coaching and training services to sharpen delivery and improve client satisfaction and renewal rates.

The Skills Connection Website   The Skills Connection Website