TechValidate Research on The Skills Connection

These pages present data that TechValidate has sourced via direct research with verified customers and users of The Skills Connection. TechValidate stands behind the authenticity of all published data. Learn more »



108 Customers Surveyed

1,000 Data Points Collected

156 Published TechFacts

33 Published Charts

48 Published Case Studies



Selected Research Highlights


The Skills Connection Case Study

Small Business Professional Services Company

Introduction

This case study of a small business professional services company is based on a July 2019 survey of The Skills Connection customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The Skills Connection have really been instrumental in helping us navigate the Gartner Magic Quadrant (MQ) process, and more broadly, effectively engage the Gartner analysts covering our space. They have provided insights that I doubt we would have discovered on our own and given us candidate feedback that’s helped us improve our ratings (and essentially our product). As a result, We’ve been creeping our way up the MQ, and along the way, we’ve been developing great relationships with the Gartner analysts. Not only would I recommend The Skills Connection, I actively do!”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select The Skills Connection:

  • Engaged with The Skills Connection for the following reasons:
    • Did not have the in-house expertise to effectively engage with analysts
    • Wanted to learn how to effectively differentiate themselves from their competitors when talking with analysts
    • Wanted to change their position in the MQ/Wave/Marketscape to generate new business

Use Case

The key features and functionalities of The Skills Connection that the surveyed company uses:

  • Uses The Skills Connection to:
    • Provide the necessary expertise to effectively engage analysts
    • Show them how to effectively communicate their story to analysts
    • Help them improve their position in an MQ/Wave/Marketscape
    • Provide the tools and best practices needed to build a strong case for analysts
    • Create compelling evidence-based cases for analysts

Results

The surveyed company achieved the following results with The Skills Connection:

  • Experiences gained with The Skills Connection:
    • Confidence communicating the unique value of their solution to analysts
    • The ability to create a strong evidence-based case to analysts covering their product / service
    • The skills needed to communicate with analysts in the future
    • Unique insights about their solution that were instrumental in winning over analysts
  • Benefits from working with The Skills Connection:
    • Positively shifted their position in the MQ/Wave/Marketscape
    • Received better results than when they had engaged with analysts
    • Provided their internal team the tools and skills to effectively engage with analysts
    • Effectively communicates the unique value of their products / services
  • Agrees with the following statements:
    • Met their internal schedules and deadlines: strongly agree
    • Ensured they met schedules and deadlines for the analysts: strongly agree
    • Facilitated the co-ordination of activities across their internal response team: strongly agree
    • Acted as an extension of staff: strongly agree
    • Enabled them to focus on what was needed and avoid wasting time on anything else: strongly agree
  • Agrees with the following statements:
    • Collaborative: strongly agree
    • Knowledgeable: strongly agree
    • Service-oriented: strongly agree
    • Value for money: strongly agree
    • Best practice focused: strongly agree

The Skills Connection Customer Testimonial

Significantly better Gartner Magic Quadrant (MQ) position and momentum moves deals our way in a significant manner.

Sales/Director/Business Development, Small Business Computer Software Company

The Skills Connection Customer Research

Why Companies Value Working with The Skills Connection

Please indicate the degree to which you agree with each of the following statements. The Skills Connection is…

Strongly Agree Agree Disagree

Collaborative
Knowledgeable
Service-oriented
Value for money
Best practice focused

Why People Say They Recommend The Skills Connection

A CEO of a medium enterprise computer software company is very likely to recommend The Skills Connection for the following reason:

The level of engagement from the team at The Skills Connection makes all the difference. They do not treat each client with boilerplate material. They took the time to review and understand the needs of our company and create a strategic plan to execute.

The Skills Connection Customer Research

Ensuring Our Clients Hit the Challenging Analyst Deadlines

When asked if The Skills Connection ensured they met schedules and deadlines for the analysts, customers said:

Strongly Agree: 71%
Agree: 28%
Disagree: 1%

Case Study: Medium Enterprise Computer Software Company

Introduction

This case study of a medium enterprise computer software company is based on a March 2016 survey of The Skills Connection customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The Skills Connection supports us through the whole Gartner Magic Quadrant (MQ) process; identifying the key messages, selecting and briefing reference customers and preparing the vendor briefing.”

“I would definitely recommend The Skills Connection because I think that working with them has been essential for us to gain a better understanding of the MQ process and to be able to manage it effectively. It has led to a significant improvement in the assessment for our company.”

“Beyond that, they have also helped us to better communicate the value that our solutions provide to both prospects and customers.”

Challenges

  • Engaged with The Skills Connection for the following reasons:
    • Did not have the in-house expertise to effectively engage with analysts
    • Wanted to change their position in the MQ/Wave/Marketscape to generate new business

Use Case

  • Uses The Skills Connection to:
    • Provide the necessary expertise to effectively engage analysts
    • Show them how to gather the right information for analysts
    • Show them how to effectively communicate their story to analysts
    • Help them improve their position in an MQ/Wave/Marketscape
    • Create an internal learning environment so that their team can be more effective in the future
    • Provide the tools and best practices needed to build a strong case for analysts
    • Create compelling evidence-based cases for analysts

Results

  • Experiences gained with The Skills Connection:
    • The ability to create a strong evidence-based case to analysts covering their product / service
    • The skills needed to communicate with analysts in the future
    • Unique insights about their solution that were instrumental in winning over analysts
    • Helped us to learn to focus on business value for our customers through all presentations
  • Benefits from working with The Skills Connection:
    • Positively shifted their position in the MQ/Wave/Marketscape
    • Provided their internal team the tools and skills to effectively engage with analysts
    • Effectively communicates the unique value of their products / services
  • Rates The Skills Connection 5 out of 5 stars.


More to Explore



About The Skills Connection

The Skills Connection helps technology companies to get the right results from analyst engagement. They work with technology clients that want to optimize their chances of success in a Gartner MQ or Forrester Wave assessment. In addition, they work with elite analyst firms, providing coaching and training services to sharpen delivery and improve client satisfaction and renewal rates.

The Skills Connection Website   The Skills Connection Website