TechValidate Research on Rapid7

59 Case Studies – Page 2 of 2


Rapid7 Managed Detection and Response (MDR) Services & Solutions Case Study

Medium Enterprise Retail Company

Introduction

This case study of a medium enterprise retail company is based on a March 2022 survey of Rapid7 Managed Detection and Response (MDR) Services & Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The impact that Rapid7s MDR service has had on our overall organization is that it has fulfilled our insurance policy requirements, helped give the IT department and C level managers peace of mind, and uncovered best practices that we should be implementing in our environment.”

“Without Rapid7 MDR, my team would not be able to have our cyber insurance policy or a Customer Service Advisor who knows our environment who can help us with all things security.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Rapid7 Managed Detection and Response (MDR) Services & Solutions:

  • They decided to adopt a managed detection and response solution because:
    • They had no existing D&R Program
    • They didn’t have a large enough team to do it in-house
    • They didn’t have the resources/budget to do it in-house
    • They needed to fulfill a cyber insurance requirement
  • Prior to implementing Rapid7 MDR, they confirmed their in-house cybersecurity team had approximately 8 dedicated FTEs.

Use Case

  • The criteria most important in their decision to select Rapid7 MDR:
    • Team augmentation
    • Investigation capabilities
    • Containment/Incident response
    • Proactive threat hunting
    • Threat intelligence
    • Visibility and reporting
    • Cybersecurity expertise
    • Cost/ROI

Results

  • Aspects of Rapid7 MDR most impactful to their organizations’ security success:
    • 24 × 7 × 365 SOC team
    • Partnering with a Rapid7 Security Advisor
    • Ability to pivot to engage Rapid7 in Incident Response if breached
    • Proactive threat hunting
    • Complements other Rapid7 Insight solutions
  • They said “Our detection and response program has remained consistent since partnering with Rapid7 MDR.”
  • How they rate the following capabilities based on experience with Rapid7 MDR:
    • SOC Expertise: Excellent
    • Technology: Excellent
    • Threat detection: Excellent
    • Incident Response: Excellent
    • Reporting: Excellent
    • Customer Advisor Guidance: Excellent
  • Since we’ve implemented Rapid7 MDR, our team has:
    • Improved their Mean Time To Respond (MTTR)
    • Had more time to focus on other security initiatives
    • Improved their coverage outside the 5×8 work week
    • Have improved our overall security posture

Rapid7 Managed Detection and Response (MDR) Services & Solutions Case Study

Large Enterprise Energy & Utilities Company

Introduction

This case study of a large enterprise energy & utilities company is based on a March 2022 survey of Rapid7 Managed Detection and Response (MDR) Services & Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Using MDR has impacted our overall security program by giving the team 24×7 visibility into the companies infrastructure.”

“Without Rapid7 MDR, our team would not be able to focus on incident response and provide 24×7 monitoring.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Rapid7 Managed Detection and Response (MDR) Services & Solutions:

  • They decided to adopt a managed detection and response solution because:
    • They didn’t have a large enough team to do it in-house
      **They didn’t have the right technology
    • They didn’t have the resources/budget to do it in-house
  • Prior to implementing Rapid7 MDR, they had approximately 10 dedicated FTEs as part of their organization’s in-house cybersecurity team.

Use Case

  • The criteria that was most important in their decision to select Rapid7 MDR:
    • Technology stack in use
    • Investigation capabilities
    • Proactive threat hunting
    • Visibility and reporting

Results

  • The aspects of Rapid7 MDR that is most impactful to their organizations’ security success:
    • 24 × 7 × 365 SOC team
    • Ability to pivot to engage Rapid7 in Incident Response if breached
    • Proactive threat hunting
  • They said “Our detection and response program has greatly improved since partnering with Rapid7 MDR.”
  • How they rate the following capabilities based on experience with Rapid7 MDR:
    • SOC Expertise: Very Good
    • Technology: Very Good
    • Threat detection: Very Good
    • Incident Response: Very Good
    • Reporting: Excellent
    • Customer Advisor Guidance: Very Good
  • Since we’ve implemented Rapid7 MDR, our team has:
    • Improved their Mean Time To Detect (MTTD)
    • Improved their coverage outside the 5×8 work week
    • Have improved our overall security posture

Rapid7 Managed Detection and Response (MDR) Services & Solutions Case Study

Small Business Aerospace & Defense Company

Introduction

This case study of a small business aerospace & defense company is based on a March 2022 survey of Rapid7 Managed Detection and Response (MDR) Services & Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Rapid7’s MDR service has impacted my organization by solving many needed areas in one offering. "

“Without Rapid7 MDR, my team would not be able to go day to day. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Rapid7 Managed Detection and Response (MDR) Services & Solutions:

  • Why they decided to adopt a managed detection and response solution:
    • They didn’t have a large enough team to do it in-house
    • They were unable to keep pace with organization’s security needs
    • They needed expert support and guidance
  • MDR solutions they used previously to Rapid7 MDR:
    • Arctic Wolf MDR
    • Another
  • Prior to implementing Rapid7 MDR, they had approximately 4 dedicated FTEs as part of their organization’s in-house cybersecurity team.

Use Case

*The criteria that was most important in their decision to select Rapid7 MDR:

  • Investigation capabilities
  • Containment/Incident response
  • Proactive threat hunting
  • Correlation and triage of alerts
  • Threat intelligence
  • Visibility and reporting
  • Cybersecurity expertise
  • Forensics
  • Cost/ROI
  • IR Automation

Results

  • Aspects of Rapid7 MDR most impactful to their organizations’ security success:
    • 24 × 7 × 365 SOC team
    • Access to the XDR technology the MDR SOC uses
    • Partnering with a Rapid7 Security Advisor
    • Automated attack containment provided by MDR Active Response
    • Ability to pivot to engage Rapid7 in Incident Response if breached
    • Complements other Rapid7 Insight solutions
  • They said “Our detection and response program has substantially improved since partnering with Rapid7 MDR.”
  • How they rate the following capabilities based on experience with Rapid7 MDR:
    • SOC Expertise: Excellent
    • Technology: Excellent
    • Threat detection: Excellent
    • Incident Response: Excellent
    • Reporting: Excellent
    • Customer Advisor Guidance: Excellent
  • Since we’ve implemented Rapid7 MDR, our team has:
    • Spent less time doing investigations
    • Improved their Mean Time To Detect (MTTD)
    • Improved their Mean Time To Respond (MTTR)
    • Received less false positives
    • Had more time to focus on other security initiatives
    • Had more time to focus on professional development/skills
    • Improved their coverage outside the 5×8 work week
    • Have improved our overall security posture
    • Have been able to engage more with the business

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Bioventus

Introduction

This case study of Bioventus is based on a March 2022 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service.

“Rapid7 InsightIDR is what has made it possible for a team of one to act and perform as a team of many.”

Challenges

The business challenges experienced before evaluating and ultimately selecting Rapid7 InsightIDR:

  • Difficulty identifying cyber security threats on endpoints
  • Lacking SOC efficiency around detection and response
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment

Use Case

The key features and functionalities of Rapid7 InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Curated Threat Intelligence and Detections
  • Cloud Monitoring and Detections
  • Centralized Log Management
  • Investigations and Incident Response
  • Threat Hunting
  • Deception Technology

This organization leverages InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across 76% – 99% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Accelerated detection of targeted or compromised assets
  • Accelerated time to contain threats on the endpoint

Results

The surveyed company achieved the following results with Rapid7 InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.

The surveyed company agreed that Rapid7 InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Greatly improve team efficiency
  • Reduce team burnout

Since adopting Rapid7 InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 50% or more
  • Mean time to respond (MTTR) by 50% or more
  • Mean time to resolution or containment (MTTC) by 50% or more
  • Employee downtime as a result of incidents by 50% or more
  • Occurrence of false positives by 50% or more

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Pioneer Telephone Cooperative, Inc

Introduction

This case study of Pioneer Telephone Cooperative, Inc is based on a March 2022 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges experienced before evaluating and ultimately selecting Rapid7 InsightIDR:

  • Difficulty identifying cyber security threats on endpoints
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment

Use Case

The key features and functionalities of Rapid7 InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Curated Threat Intelligence and Detections
  • Endpoint Detection and Response (EDR)
  • Cloud Monitoring and Detections
  • Centralized Log Management
  • Investigations and Incident Response
  • Threat Hunting

This organization leverages Rapid7 InsightIDR as both their SIEM and XDR solution.

They have deployed the Rapid7 Insight Agent across 76% – 99% of the assets in their environment. Outcomes realized by leveraging the Rapid7 Insight Agent with InsightIDR:

  • Improved endpoint visibility

Results

The surveyed company achieved the following results with Rapid7 InsightIDR:

  • Confirmed that Have not used a similar tool in the past, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.

The surveyed company agreed that Rapid7 InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Greatly improve team efficiency

Since adopting Rapid7 InsightIDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 25-50%
  • Employee downtime as a result of incidents by 25-50%
  • Occurrence of false positives by 25-50%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Meduit | Driving Revenue Cycle Performance

Introduction

This case study of Meduit | Driving Revenue Cycle Performance is based on a March 2022 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service.

“Rapid7 provides great support and the integration of products has made it easy to grow via acquisitions very well.”

Challenges

The business challenges experienced before evaluating and ultimately selecting Rapid7 InsightIDR:

  • Lacking SOC efficiency around detection and response
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment
  • Challenged to satisfy compliance and regulatory requirements around log retention and monitoring

Use Case

The key features and functionalities of Rapid7 InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Curated Threat Intelligence and Detections
  • Endpoint Detection and Response (EDR)
  • Network Traffic Analysis (NTA)
  • Centralized Log Management
  • Compliance Reporting
  • Investigations and Incident Response
  • Threat Hunting
  • File Integrity Monitoring (FIM)

This organization leverages Rapid7 InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across 76% – 99% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets
  • Accelerated time to contain threats on the endpoint

Results

The surveyed company achieved the following results with Rapid7 InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response has improved.

The surveyed company agreed that Rapid7 InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Spend more time on innovative work / special projects
  • Greatly improve team efficiency
  • Reduce team burnout
  • Improve work-life balance

Since adopting Rapid7 InsightIDR, they stated that they were able to reduce:

  • Team time to address an incident by 50% or more
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 50% or more
  • Employee downtime as a result of incidents by 50% or more
  • Occurrence of false positives by 25-50%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Carlton One Engagement

Introduction

This case study of Carlton One Engagement is based on a March 2022 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service.

“InsightIDR provided value to us on Day-1. We didn’t have to write long lists of rules or tweak hundreds of settings in order to get security alerts from our operating environment. Better still, the signal-to-noise ratio of the alerts is great; little-to-no false positives.”

Challenges

The business challenges experienced before evaluating and ultimately selecting Rapid7 InsightIDR:

  • Lacking SOC efficiency around detection and response
  • Other tools required too much tweaking to get meaningful information from my environment

Use Case

The key features and functionalities of Rapid7 InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Endpoint Detection and Response (EDR)
  • Cloud Monitoring and Detections
  • Centralized Log Management
  • Investigations and Incident Response
  • File Integrity Monitoring (FIM)

This organization leverages InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across 100% of their assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets

Results

The surveyed company achieved the following results with Rapid7 InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response has improved.

The surveyed company agreed InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 10-25%
  • Employee downtime as a result of incidents by 10-25%
  • Occurrence of false positives by 25-50%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Customer Case Study: Journal

Introduction

This case study of Journal is based on a March 2022 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service.

“InsightIDR took us from Zero to Hero and enabled our passing a SOC 2, Type 1 audit the following year.”

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Difficulty identifying cyber security threats on endpoints
  • Lacking SOC efficiency around detection and response
  • Dealing with many blind spots across our environment
  • Challenged to satisfy compliance and regulatory requirements around log retention and monitoring

Use Case

The key features and functionalities of Rapid7 InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Curated Threat Intelligence and Detections
  • Endpoint Detection and Response (EDR)
  • Cloud Monitoring and Detections
  • Centralized Log Management
  • Compliance Reporting

They have deployed the Rapid7 Insight Agent across 100% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets
  • Accelerated time to contain threats on the endpoint

Results

The surveyed company agreed that Rapid7 InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Spend more time on innovative work / special projects
  • Greatly improve team efficiency
  • Reduce team burnout
  • Improve work-life balance
  • Improve employee retention

Since adopting InsightIDR they stated that they were able to reduce:

  • Team time to address an incident by 50% or more
  • Mean time to respond (MTTR) by 50% or more
  • Mean time to resolution or containment (MTTC) by 50% or more
  • Employee downtime as a result of incidents by 50% or more
  • Occurrence of false positives by 50% or more

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Balcombe Grammar School

Introduction

This case study of Balcombe Grammar School is based on a March 2022 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service.

“InsightIDR has vastly improved our threat detection and response as it provides meaningful and actionable alerts.”

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Too many false positive alerts from current detection tools; too much noise
  • Difficulty identifying cyber security threats on endpoints
  • Steep learning curve for new employees to get up to speed with security tools
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment
  • Challenged to satisfy compliance and regulatory requirements around log retention and monitoring

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Endpoint Detection and Response (EDR)
  • Centralized Log Management

This organization leverages Rapid7 InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across over 50% of the assets in their environment. Outcomes realized by leveraging the Rapid7 Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets

Results

The surveyed organization achieved the following results with Rapid7 InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response has improved.

The surveyed company agreed that Rapid7 InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on innovative work / special projects

Since adopting Rapid7 InsightIDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 50% or more
  • Occurrence of false positives by 10-25%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Critical Software

Introduction

This case study of Criticalsoftware is based on a March 2022 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges experienced before evaluating and ultimately selecting Rapid7 InsightIDR:

  • Too many false positive alerts from current detection tools; too much noise
  • Lacking SOC efficiency around detection and response

Use Case

The key features and functionalities of Rapid7 InsightIDR that the surveyed company uses:

  • Endpoint Detection and Response (EDR)
  • Centralized Log Management
  • Compliance Reporting
  • Investigations and Incident Response

This organization leverages InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across 76% – 99% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets

Results

The surveyed company achieved the following results with Rapid7 InsightIDR:

  • Since they started using InsightIDR, they said that Threat detection and response has improved.

The surveyed company agreed that Rapid7 InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Greatly improve team efficiency
  • Reduce team burnout
  • Improve work-life balance

Since adopting InsightIDR, they stated that they were able to reduce:

  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 25-50%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: The First Bank

Introduction

This case study of The First Bank is based on a March 2022 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service.

“InsightIDR has provided us with increased visibility into our network and details on events. We have been able to have a more timely response to incidents and more details about events, decreasing our time to remediate issues.”

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Difficulty identify cyber security threats on endpoints
  • Lacking SOC efficiency around detection and response
  • Dealing with many blind spots across our environment
  • Challenged to satisfy compliance and regulatory requirements around log retention and monitoring

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • Endpoint Detection and Response (EDR)
  • Centralized Log Management
  • Investigations and Incident Response
  • Threat Hunting
  • File Integrity Monitoring (FIM)
  • Automation

This organization leverages InsightIDR as both their SIEM and XDR

They have deployed the Rapid7 Insight Agent across 100% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets
  • Accelerated time to contain threats on the endpoint

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Spend more time on innovative work / special projects
  • Greatly improve team efficiency
  • Reduce team burnout
  • Improve work-life balance

Since adopting InsightIDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 25-50%
  • Employee downtime as a result of incidents by 25-50%
  • Occurrence of false positives by 25-50%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Medium Enterprise Media & Entertainment Company

Introduction

This case study of a medium enterprise media & entertainment company is based on an October 2021 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“With Rapid7 InsightIDR we were able to eliminate multiple old products and workflows.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Rapid7 InsightIDR:

  • Difficulty identifying cyber security threats on endpoints
  • Challenged to satisfy compliance and regulatory requirements around log retention and monitoring

Use Case

The key features and functionalities of Rapid7 InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Endpoint Detection and Response (EDR)
  • Centralized Log Management
  • Compliance Reporting

They have deployed the Rapid7 Insight Agent across 100% of their assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets
  • Accelerated time to contain threats on the endpoint

Results

The surveyed company achieved the following results with Rapid7 InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance security program
  • Greatly improve team efficiency
  • Reduce team burnout

Since adopting InsightIDR, they stated they were able to reduce the following:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 10-25%
  • Employee downtime as a result of incidents by 25-50%
  • Occurrence of false positives by 25-50%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Educational Institution

Introduction

This case study of a educational institution is based on an October 2021 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Rapid7 InsightIDR improved our detection and response times”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Rapid7 InsightIDR:

  • Difficulty identifying cyber security threats on endpoints
  • Lacking SOC efficiency around detection and response
  • Dealing with many blind spots across our environment

Use Case

The key features and functionalities of Rapid7 InsightIDR that the surveyed organization uses:

  • User Behavior Analytics (UBA)
  • Curated Threat Intelligence and Detections
  • Endpoint Detection and Response (EDR)
  • Centralized Log Management
  • Investigations and Incident Response
  • Automation

This organization leverages InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across 100% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets
  • Accelerated time to contain threats on the endpoint

Results

The surveyed organization achieved the following results with Rapid7 InsightIDR:

  • Confirmed that they have not used a similar tool in the past
  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Spend more time on innovative work / special projects
  • Improve work-life balance

Since adopting InsightIDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 50% or more
  • Mean time to resolution or containment (MTTC) by 50% or more
  • Employee downtime as a result of incidents by 10-25%
  • Occurrence of false positives by 25-50%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Large Enterprise Banking Company

Introduction

This case study of a large enterprise banking company is based on an October 2021 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Rapid7 InsightIDR is a powerful SIEM tool”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Rapid7 InsightIDR:

  • Too many false positive alerts from current detection tools; too much noise
  • Lacking SOC efficiency around detection and response
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment

Use Case

The key features and functionalities of Rapid7 InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Curated Threat Intelligence and Detections
  • Centralized Log Management
  • Investigations and Incident Response
  • Threat Hunting

Outcomes realized by leveraging the Rapid7 Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets

Results

The surveyed company achieved the following results with Rapid7 InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on innovative work / special projects
  • Greatly improve team efficiency

Since adopting InsightIDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 25-50%
  • Employee downtime as a result of incidents by 25-50%
  • Occurrence of false positives by 25-50%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Alfa Travel, Ltd

Introduction

This case study of Alfa Travel. Ltd. is based on an October 2021 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service.

“Without InsightIDR we would have little visibility into security across the infrastructure. We’re a team of 3 (including me as Head) and don’t have the resources for an in-house SOC or fully managed solution. InsightIDR provides us alerts to anything untoward whereas we would have been clueless before.”

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Lacking SOC efficiency around detection and response
  • Steep learning curve for new employees to get up to speed with security tools
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment
  • Challenged to satisfy compliance and regulatory requirements around log retention and monitoring

Use Case

The key features and functionalities of Rapid7 InsightIDR that the surveyed company uses:

  • Curated Threat Intelligence and Detections
  • Centralized Log Management
  • Investigations and Incident Response
  • Threat Hunting
  • Deception Technology

This organization leverages InsightIDR as both their SIEM and XDR.

Outcomes realized by leveraging the Rapid7 Insight Agent with InsightIDR:

  • Accelerated detection of targeted or compromised assets

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Spend more time on innovative work / special projects
  • Greatly improve team efficiency
  • Reduce team burnout
  • Improve work-life balance

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 50% or more
  • Mean time to respond (MTTR) by 50% or more
  • Mean time to resolution or containment (MTTC) by 50% or more
  • Employee downtime as a result of incidents by 25-50%
  • Occurrence of false positives by 25-50%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Anonymous Non-Profit

Introduction

This case study of a non-profit is based on an October 2021 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Rapid7 InsightIDR:

  • Too many false positive alerts from current detection tools; too much noise
  • Difficulty identify cyber security threats on endpoints
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment

Use Case

The key features and functionalities of Rapid7 InsightIDR that the surveyed organization uses:

  • Endpoint Detection and Response (EDR)
  • Centralized Log Management
  • Investigations and Incident Response

They have deployed 76% – 99% of their assets in the Insight Agent. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets
  • Accelerated time to contain threats on the endpoint

Results

The surveyed organization achieved the following results with Rapid7 InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance security program
  • Greatly improve team efficiency
  • Reduce team burnout
  • Improve work-life balance

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 50% or more
  • Mean time to respond (MTTR) by 50% or more
  • Mean time to resolution or containment (MTTC) by 25-50%
  • Employee downtime as a result of incidents by 25-50%
  • Occurrence of false positives by 25-50%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Medium Enterprise Retail Company

Introduction

This case study of a medium enterprise retail company is based on an October 2021 survey of Rapid7 InsightIDR customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“InsightIDR has given us visibility across multiple security vectors that we did not have before.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Rapid7 InsightIDR:

  • Difficulty identify cyber security threats on endpoints
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment
  • Challenged to satisfy compliance and regulatory requirements around log retention and monitoring

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Endpoint Detection and Response (EDR)
  • Centralized Log Management
  • Investigations and Incident Response
  • Threat Hunting
  • File Integrity Monitoring (FIM)

This organization leverages InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across 76% – 99% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets
  • Accelerated time to contain threats on the endpoint

Results

The surveyed company achieved the following results with Rapid7 InsightIDR:

  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance security program
  • Greatly improve team efficiency

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 50% or more
  • Mean time to respond (MTTR) by 50% or more
  • Mean time to resolution or containment (MTTC) by 50% or more
  • Employee downtime as a result of incidents by 0-10%
  • Occurrence of false positives by 0-10%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: CU4SD

Introduction

This case study of CU4SD is based on an October 2021 survey of InsightIDR customers by TechValidate, a 3rd-party research service.

“It’s vastly improved the visibility of our network, endpoints, and weak spots. We, now, have the ability to respond to threats we didn’t see before we had InsightDR.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select InsightIDR:

  • Difficulty identify cyber security threats on endpoints
  • Lacking SOC efficiency around detection and response
  • Dealing with many blind spots across our environment

Use Case

The key features and functionalities of InsightIDR that the surveyed organization uses:

  • User Behavior Analytics (UBA)
  • Curated Threat Intelligence and Detections
    • Network Traffic Analysis (NTA)
  • Cloud Monitoring and Detections
  • Centralized Log Management
  • Investigations and Incident Response
  • Deception Technology
  • File Integrity Monitoring (FIM)
  • Automation

This organization leverages InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across 76% – 99% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets
  • Accelerated time to contain threats on the endpoint

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Spend more time on innovative work / special projects
  • Greatly improve team efficiency
  • Reduce team burnout
  • Improve work-life balance
  • Improve employee retention

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 50% or more
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 25-50%
  • Employee downtime as a result of incidents by 50% or more
  • Occurrence of false positives by 25-50%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Hospital Oncologico Dr. Isaac Gonzalez Martinez

Introduction

This case study of Hospital Oncologico Dr. Isaac Gonzalez Martinez is based on an October 2021 survey of InsightIDR customers by TechValidate, a 3rd-party research service.

“Unifying many systems into InsightIDR had help us greatly lower the time of investigations and threat hunting, as well help us as a healthcare provider monitor and meet many security criteria by HIPAA.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select InsightIDR:

  • Steep learning curve for new employees to get up to speed with security tools
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Network Traffic Analysis (NTA)
  • Cloud Monitoring and Detections
  • Centralized Log Management
  • Investigations and Incident Response
  • Threat Hunting

Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Spend more time on innovative work / special projects
  • Greatly improve team efficiency
  • Reduce team burnout
  • Improve work-life balance

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 50% or more
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 25-50%
  • Employee downtime as a result of incidents by 10-25%
  • Occurrence of false positives by 50% or more

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Medium Enterprise Industrial Manufacturing Company

Introduction

This case study of a medium enterprise industrial manufacturing company is based on an October 2021 survey of InsightIDR customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Difficulty identify cyber security threats on endpoints
  • Dealing with many blind spots across our environment
  • Challenged to satisfy compliance and regulatory requirements around log retention and monitoring

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • Curated Threat Intelligence and Detections
  • Endpoint Detection and Response (EDR)
  • Centralized Log Management

They have deployed the Rapid7 Insight Agent across 76% – 99% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Spend more time on innovative work / special projects
  • Reduce team burnout
  • Improve work-life balance
  • Improve employee retention

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 50% or more
  • Mean time to respond (MTTR) by 50% or more
  • Mean time to resolution or containment (MTTC) by 25-50%
  • Employee downtime as a result of incidents by 25-50%
  • Occurrence of false positives by 25-50%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: City Of Mesquite

Introduction

This case study of City of Mesquite is based on an October 2021 survey of InsightIDR customers by TechValidate, a 3rd-party research service.

“Rapid7 InsightIDR gives me the ability to quickly assess our security incidents. In the past, I would manually review various logs each morning to try and assess if we had any issues. InsightIDR gives me near real-time updates on issues so that they can be taken care of quickly.”

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Difficulty identify cyber security threats on endpoints
  • Steep learning curve for new employees to get up to speed with security tools
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Curated Threat Intelligence and Detections
  • Endpoint Detection and Response (EDR)
  • Centralized Log Management
  • Investigations and Incident Response
  • File Integrity Monitoring (FIM)

They have deployed the Rapid7 Insight Agent across 100% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Spend more time on innovative work / special projects
  • Greatly improve team efficiency
  • Reduce team burnout
  • Improve work-life balance
  • Improve employee retention

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 50% or more
  • Mean time to resolution or containment (MTTC) by 50% or more
  • Employee downtime as a result of incidents by 10-25%
  • Occurrence of false positives by 10-25%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Medium Enterprise Professional Services Company

Introduction

This case study of a medium enterprise professional services company is based on an October 2021 survey of InsightIDR customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Curated Threat Intelligence and Detections
  • Endpoint Detection and Response (EDR)
  • Investigations and Incident Response
  • File Integrity Monitoring (FIM)

This organization leverages InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across 76% – 99% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets
  • Accelerated time to contain threats on the endpoint

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Spend more time on innovative work / special projects
  • Greatly improve team efficiency

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 50% or more
  • Mean time to respond (MTTR) by 50% or more
  • Mean time to resolution or containment (MTTC) by 50% or more
  • Employee downtime as a result of incidents by 50% or more
  • Occurrence of false positives by 50% or more

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Medium Enterprise Non Profit Company

Introduction

This case study of a medium enterprise non-profit company is based on an October 2021 survey of InsightIDR customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Difficulty identifying cyber security threats on endpoints
  • Lacking SOC efficiency around detection and response
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • Centralized Log Management
  • Investigations and Incident Response
  • Threat Hunting

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response has improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance their security program
  • Greatly improve team efficiency
  • Reduce team burnout

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 10-25%
  • Mean time to respond (MTTR) by 10-25%
    • Occurrence of false positives by 10-25%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Nu Age Managed Services

Introduction

This case study of Nu Age Managed Services is based on an October 2021 survey of InsightIDR customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Difficulty identify cyber security threats on endpoints
  • Lacking SOC efficiency around detection and response
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • Curated Threat Intelligence and Detections
  • Endpoint Detection and Response (EDR)
  • Centralized Log Management
  • Investigations and Incident Response
  • Threat Hunting

This organization leverages InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across 76% – 99% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets
  • Accelerated time to contain threats on the endpoint

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.
  • The surveyed company agreed that InsightIDR helped them to:
    • Level up and advance security program
    • Spend more time on training and advancing security skills
    • Spend more time on innovative work / special projects
    • Greatly improve team efficiency

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 25-50%
  • Employee downtime as a result of incidents by 25-50%
  • Occurrence of false positives by 25-50%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Large Enterprise Healthcare Company

Introduction

This case study of a large enterprise healthcare company is based on an October 2021 survey of InsightIDR customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Difficulty identify cyber security threats on endpoints
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry
  • Dealing with many blind spots across our environment

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • Curated Threat Intelligence and Detections
  • Endpoint Detection and Response (EDR)
  • Network Traffic Analysis (NTA)
  • Threat Hunting

This organization leverages InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across 76% – 99% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets
  • Accelerated time to contain threats on the endpoint

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response has improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance security program

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 25-50%
  • Employee downtime as a result of incidents by 25-50%
  • Occurrence of false positives by 25-50%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: ODEK Technologies

Introduction

This case study of ODEK Technologies is based on an October 2021 survey of InsightIDR customers by TechValidate, a 3rd-party research service.

“InsightIDR gives us visibility into the activities on our servers and network. Before we were blind.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select InsightIDR:

  • Difficulty identify cyber security threats on endpoints
  • Lacking SOC efficiency around detection and response

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • What they leverage InsightIDR for:
    • User Behavior Analytics (UBA)
    • Curated Threat Intelligence and Detections
    • Network Traffic Analysis (NTA)
  • InsightIDR is their Security Incident and Event Management (SIEM) product. “As our SIEM we leverage InsightIDR for our data lake, log ingestion, data retention and compliance tool, and to monitor for policy violations.”
  • They have deployed 51% – 75% of their assets in the Insight Agent.
  • Outcomes realized by leveraging the Insight Agent with InsightIDR:
    • Accelerated detection of targeted or compromised assets
    • Accelerated time to contain threats on the endpoint

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided about the same time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that Threat detection and response is greatly improved.
  • InsightIDR helped them to:
    • Level up and advance security program
    • Spend more time on training and advancing security skills
    • Spend more time on innovative work / special projects
    • Greatly improve team efficiency
    • Reduce team burnout
    • Improve work-life balance
    • Improve employee retention
  • Since adopting InsightDR by how much were you able to reduce the following:
    • The team time to address an incident: 50% or more
    • The mean time to respond (MTTR): 50% or more
    • The mean time to resolution or containment (MTTC): 25-50%
    • Employee downtime as a result of incidents: 50% or more
    • Occurrence of false positives: 50% or more

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Fresh Electric For Home Appliances

Introduction

This case study of fresh electric for home appliances is based on a November 2021 survey of InsightIDR customers by TechValidate, a 3rd-party research service.

“The lightweight agent of InsightIDR is powerful and gives us more visibility on the endpoint.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select InsightIDR:

  • Difficulty identify cyber security threats on endpoints
  • Lots of jumping between different tools; leveraging multiple tools to look at different security telemetry

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • Curated Threat Intelligence and Detections
  • Endpoint Detection and Response (EDR)
  • Network Traffic Analysis (NTA)
  • Centralized Log Management
  • Investigations and Incident Response
  • Deception Technology

InsightIDR is their Security Incident and Event Management (SIEM) product. “As our SIEM we leverage InsightIDR for our data lake, log ingestion, data retention and compliance tool, and to monitor for policy violations.”

  • They have deployed 76% – 99% of their assets in the Insight Agent.

Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets
  • Accelerated time to contain threats on the endpoint

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that threat detection and response are greatly improved.

InsightIDR helped them to:

  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Spend more time on innovative work / special projects
  • Greatly improve team efficiency
  • Reduce team burnout
  • Improve work-life balance
  • Improve employee retention

Since adopting InsightDR by how much were you able to reduce the following:

  • The team time to address an incident: 25-50%
  • The mean time to respond (MTTR): 25-50%
  • The mean time to resolution or containment (MTTC): 10-25%
  • Employee downtime as a result of incidents: 10-25%
  • Occurrence of false positives: 10-25%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Asmodee

Introduction

This case study of Asmodee is based on an October 2021 survey of InsightIDR customers by TechValidate, a 3rd-party research service.

“InsightIDR has delivered better understanding of our global exposure to the threat. Better adaptability against new threats. Improved response time for incidents.”

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Lacking SOC efficiency around detection and response
  • Dealing with many blind spots across our environment

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • Endpoint Detection and Response (EDR)
  • Centralized Log Management
  • Investigations and Incident Response
  • Threat Hunting

Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
    *Accelerated detection of targeted or compromised assets

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that threat detection and response is greatly improved.

The surveyed company agreed that InsightIDR helped them to:

  • Level up and advance their security program
  • Spend more time on training and advancing security skills
  • Spend more time on innovative work / special projects
  • Greatly improve team efficiency
  • Improve work-life balance

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 50% or more
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 10-25%
  • Employee downtime as a result of incidents by 10-25%
  • Occurrence of false positives by 25-50%

Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Large Enterprise Financial Services Company

Introduction

This case study of a large enterprise financial services company is based on an October 2021 survey of InsightIDR customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“InsightIDR has given us the ability to hone in on specific incidents without the need to remove the unnecessary chatter. We now have the ability to view our environment with a single pane of glass providing relative information quickly.”

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Difficulty identifying cyber security threats on endpoints
  • Lacking SOC efficiency around detection and response
  • Dealing with many blind spots across our environment
  • Cost-effectiveness of tool in use.

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Endpoint Detection and Response (EDR)
  • Cloud Monitoring and Detections
  • Centralized Log Management
  • Investigations and Incident Response

This organization leverages InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across 76% – 99% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that threat detection and response is greatly improved.
  • The surveyed company agreed that InsightIDR helped them to:
  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Spend more time on innovative work / special projects
  • Greatly improve team efficiency
  • Reduce team burnout
  • Improve work-life balance

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 10-25%
  • Employee downtime as a result of incidents by 10-25%
  • Occurrence of false positives by 25-50%



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