Rapid7 Research Charts | TechValidate

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Research

Since implementing Rapid7 MDR, our team has:

Have improved our overall security posture	76%
Improved our coverage outside the 5x8 work week	65%
Had more time to focus on other security initiatives	64%
Spent less time doing investigations	46%
Improved our Mean Time To Detect (MTTD)	35%
Improved our Mean Time To Respond (MTTR)	35%
Had more time to focus on professional development/skills	26%
Have been able to engage more with the business	21%
Received less false positives	21%

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Research

Which aspects of Rapid7 MDR are most impactful to your organizations’ security success?

24 x 7 x 365 SOC team	92%
Ability to pivot to engage Rapid7 in Incident Response if breached	55%
Proactive threat hunting	55%
Partnering with a Rapid7 Security Advisor	37%
Automated attack containment provided by MDR Active Response	34%
Complements other Rapid7 Insight solutions	27%
Access to the XDR technology the MDR SOC uses	20%
Predictable, asset-based pricing	18%

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Research

The following requirements were the most important in our decision to partner with Rapid7 MDR:

Which of the following requirements were most important in your decision to select Rapid7 MDR?

Proactive threat hunting	74%
Cybersecurity expertise	69%
Investigation capabilities	67%
Visibility and reporting	66%
Containment/Incident response	61%
Threat intelligence	58%
Team augmentation	53%
Correlation and triage of alerts	48%
Technology stack in use	37%
Cost/ROI	32%
Forensics	30%
IR Automation	12%

Rapid7 Managed Detection and Response (MDR) Services & Solutions Customer Research

Didn’t have a large enough team to do it in-house	77%
Needed expert support and guidance	46%
Didn't have the resources/budget to do it in-house	42%
No existing D&R Program	41%
Didn’t have the right technology	33%
Unable to keep pace with organization's security needs	25%
Recent exposure, attack, or data leak	9%
Other	12%