TechValidate Research on NETSCOUT nGenius Solution

510 TechFacts – Page 7 of 17


NETSCOUT nGeniusONE Platform Customer Statistic

New Business Models ROI

Over 50% of surveyed customers have a payback period of 6-12 months or less in support for new business models when using NETSCOUT solutions.

NETSCOUT nGeniusONE Platform Customer Statistic

Operational Efficiencies ROI

Approximately 2 out of 3 surveyed customers have a payback period of 6-12 months or less in operational efficiencies when using NETSCOUT solutions.

NETSCOUT nGeniusONE Platform Customer Statistic

Customer Experience ROI

Approximately 2 out of 3 surveyed customers have a payback period of 6-12 months or less in improved customer experience when using NETSCOUT solutions.

NETSCOUT nGeniusONE Platform Customer Review

Large Financial Services Company Accelerates Digital Transformation with NETSCOUT

5/5 Stars

nGeniusONE reduced business risk by 80-100%.

nGeniusONE improved service performance by 80-100%.

NETSCOUT nGeniusONE Platform Customer Statistic

NETSCOUT Best for Cloud

9 out of every 10 enterprises say nGeniusONE with InfiniStream appliances and nGeniusPULSE for Cloud is superior when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies.

NETSCOUT nGeniusONE Platform Customer Statistic

NETSCOUT Best for Virtualization

8 out of every 10 enterprises rate nGeniusONE with physical and virtual InfiniStream appliances as superior for Virtualization (data center, SDN/NFV) when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies.

NETSCOUT nGeniusONE Platform Customer Statistic

NETSCOUT Best for IoT Infrastructure

85% of surveyed customers rate nGeniusONE with InfiniStream appliances for IoT infrastructure (edge, data center, and cloud) as superior to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies.

NETSCOUT nGeniusONE Platform Customer Fact

NEC, an Information and Communications Technology (ICT) leader, evaluated CA, Splunk, SolarWinds, Gigamon, AppDynamics, NetQoS, and HP before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise.

NETSCOUT nGeniusONE Platform Customer Statistic

9 out of Every 10 Enterprises Think NETSCOUT Helps to Confidently Navigate through Digital Transformation Changes

91% of surveyed customers think continuous monitoring and real-time analytics of data flowing over the IT infrastructure helps to confidently navigate through Digital Transformation changes including Cloud, Unified Communications, Security, and IoT.

NETSCOUT nGeniusONE Platform Customer Statistic

Smarter Data, Superior Analytics Makes the Difference

99% of surveyed Enterprises say continuous monitoring and real-time analytics from NETSCOUT helps them measure and manage their IT infrastructure and services.

99%

NETSCOUT nGeniusONE Platform Customer Statistic

Enterprises Know Gaining a Common Situational Awareness Helps Achieve Business Goals

96% of surveyed customers found that they gained a situational awareness through service-centric dashboards and a top-down approach. They agree that NETSCOUT can achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications.

96%

NETSCOUT nGeniusONE Platform Customer Statistic

NETSCOUT Makes Digital Transformation Easier

9 out of every 10 customers that gain a situational awareness through service-centric dashboards and a top-down approach are able to confidently navigate through Digital Transformation changes including Cloud, Unified Communications, Security, and IoT.

NETSCOUT nGeniusONE Platform Customer Statistic

NETSCOUT Gets to the Root of the Problem to Help Enterprises Accelerate Digital Transformation

89% of NETSCOUT customers confirmed they can quickly identify the root cause of service performance problems and anomalous behavior to help them confidently navigate through Digital Transformation changes including Cloud, Unified Communications, Security and IoT.

NETSCOUT nGeniusONE Platform Customer Fact

NETSCOUT Helps Norfolk Southern Keep Trains Safe and Moving

Norfolk Southern Corporation strongly agrees that NETSCOUT helps to confidently navigate through digital transformation changes that include cloud, Unified Communications, security, and IoT.

NETSCOUT nGeniusONE Platform Customer Statistic

Approximately 9 out of Every 10 Customers Say Contextual Analysis for Applications and Services Help Solve Digital Transformation Challenges

87% of customers who selected contextual analysis for applications and digital services agreed with the following statement:

“NETSCOUT solutions help solve challenges related to the complexity of managing digital services at scale and high speed of change. In doing so, NETSCOUT provides Business Assurance by effectively collecting, organizing, analyzing and visualizing superior data.”

NETSCOUT nGeniusONE Platform Customer Fact

Visa had a payback period of 0-3 months in increased collaboration and operational efficiencies when using NETSCOUT solutions.

NETSCOUT nGeniusONE Platform Customer Fact

An IT Professional at Canadian Retailer, believes:

“NETSCOUT solutions enable superior business insights and decision making by harnessing the full power of IP Intelligence.”

NETSCOUT nGeniusONE Platform Customer Fact

Energy & Utilities Giant Reduces Business Risk While Improving Service Performance 80-100%

A large American energy and utilities company confirms it has both improved service performance by 80-100% but also reduced its business risk by 80-100% as well with NETSCOUT solutions.

NETSCOUT nGeniusONE Platform Customer Fact

Fidelity IT Engineer Gives NETSCOUT “Excellent” Rating

Fidelity Investments has both reduced business risk and improved service performance by 80-100%.

NETSCOUT nGeniusONE Platform Customer Fact

The City of Los Angeles confirms that it has reduced business risk and improved service performance by 80-100% with the nGeniusONE platform.

NETSCOUT nGeniusONE Platform Customer Fact

Nexus Technologies has improved both its service performance and reduced business risk by 80-100% with NETSCOUT solutions.

NETSCOUT nGeniusONE Platform Customer Fact

NETSCOUT nGeniusONE Platform a Complete Business Assurance Solution for Federal Government Agency

NETSCOUT helps a federal government agency process and deliver over 150 billion pieces of mail with the following Business Assurance features:

• Automatic discovery of service-delivery components and visualization of all interdependencies
• Understanding current capacity utilization and estimate future needs based on past trends
• Gaining a situational awareness through service-centric dashboards and a top-down approach
• Obtaining contextual analysis for applications and digital services
• Quickly identifying the root cause of service performance problems and anomalous behavior throughout the service delivery infrastructure

NETSCOUT nGeniusONE Platform Customer Fact

Canadian Retailer’s UC&C Infrastructure Rolls with NETSCOUT nGeniusONE

Canadian Retailer rates nGeniusONE UC&C monitors for SIP trunking, call servers, voice and video performance as “Best in Class” when compared to alternative solutions.

NETSCOUT nGeniusONE Platform Customer Fact

Federal Government Agency Says NETSCOUT nGeniusONE “Best in Class” for UC&C

A federal government agency rates nGeniusONE UC&C monitors for SIP trunking, call servers, voice and video performance as “Best in Class” when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure.

NETSCOUT nGeniusONE Platform Customer Statistic

NETSCOUT Delivers on the Promise of Smarter Data, Superior Analytics

88% of customers use a broad range of nGeniusONE features including service-centric dashboards and a top-down approach to help solve challenges related to the complexity of managing digital services at scale and high speed of change. These customers, from different industries and government offices agreed with the following statement:

“NETSCOUT solutions help solve challenges related to the complexity of managing digital services at scale and high speed of change. In doing so, NETSCOUT provides Business Assurance by effectively collecting, organizing, analyzing and visualizing superior data.”

NETSCOUT nGeniusONE Platform Customer Fact

AAA Michigan evaluated Riverbed, Dynatrace, and Gigamon before selecting NETSCOUT as a solution to solve critical service assurance challenges in their digital enterprise.

NETSCOUT nGeniusONE Platform Customer Fact

AAA Gives nGeniusONE 5 Stars

AAA Michigan rates nGeniusONE with ASI technology for Continuous Application Deployment as “Best in Class” when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies.

NETSCOUT nGeniusONE Platform Customer Fact

NETSCOUT Keeps the Lights on For Southern California Edison

By utilizing NETSCOUT solutions, utility company Southern California Edison quickly identifies the root cause of service performance problems and anomalous behavior in its service-delivery infrastructure to attain Business Assurance.

NETSCOUT nGeniusONE Platform Customer Fact

Patrick Johnson, an Operations Manager at Southern California Edison, agrees that:

“NETSCOUT solutions enable superior business insights and decision making by harnessing the full power of IP Intelligence.”

NETSCOUT nGeniusONE Platform Customer Fact

NEC Improves Service Performance and Reduces Business Risk by 50-79%

By using NETSCOUT’s service-centric dashboards and top-down approach, together with InfiniStream appliances, NEC is able to continuously monitor and analyze in real-time data flowing over its IT infrastructure and has improved service performance and reduced business risk by 50-79%.




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