TechValidate Research on NETSCOUT nGenius Solution

510 TechFacts – Page 5 of 17


NETSCOUT nGeniusONE Platform Customer Satisfaction Rating

An IT Director of a medium enterprise retail company would be likely to recommend NETSCOUT nGeniusONE Platform for this reason:

It is a solid solution and has helped us in many ways with network and service analysis.

NETSCOUT nGeniusONE Platform Customer Fact

IT Admin Uses Smarter Data and Real-time Analytics to Get Unrestricted Visibility of Complex UC&C Services

A Fortune 500 retail company evaluated Splunk, SolarWinds, Gigamon, Viavi (Network Instruments), and HP before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise.

NETSCOUT nGeniusONE Platform Customer Satisfaction Rating

Service Assurance Foundation for Flawless UC&C

An Engineer of a medium enterprise retail company would be likely to recommend NETSCOUT nGeniusONE Platform for this reason:

It is intuitive, well designed, and provides IP intelligence that many organizations desperately need.

NETSCOUT nGeniusONE Platform Customer Fact

Powerful Platform for UC&C Insights

A Fortune 500 retail company evaluated CA, Splunk, Riverbed, and AppDynamics before selecting NETSCOUT as a solution to solve critical UC&C service assurance challenges.

NETSCOUT nGeniusONE Platform Customer Fact

Federal Court Lays Down the Law for Service Assurance

IT professionals evaluate solutions and rule nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice, and Video Performance as best in class to solve service performance problems in their IT infrastructure.

NETSCOUT nGeniusONE Platform Customer Fact

State EPA Improved Service Performance by 50-79%

IT professionals gain a situational awareness through service-centric dashboards and a top-down approach as well as contextual analysis for applications and digital services including UC&C

NETSCOUT nGeniusONE Platform Customer Statistic

NETSCOUT Reshapes Digital Governments with Service Assurance

Local, state, and federal government agencies who evaluated CA, Splunk, Riverbed, Gigamon, or AppDynamics conclude nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice, and Video Performance are superior to alternative solutions.

NETSCOUT nGeniusONE Platform Customer Fact

Global 500 Bank Experiences Payback Period of 3-6 months by Accelerating New Business Models with Service Assurance

NETSCOUT solution helps bank deliver flawless UC&C and other services to millions of clients and tens of thousands of employees worldwide.

NETSCOUT nGeniusONE Platform Customer Fact

Multinational Financial Services Company Managed to Save Money by Using nGeniusONE Platform to Identify and Isolate UC&C Performance Issues

Evaluated CA, Splunk, Riverbed, SolarWinds, Extrahop, Dynatrace, AppDynamics, Network Instruments, and HP before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise.

NETSCOUT nGeniusONE Platform Customer Fact

Number 1 Hospital for Cancer Care Says NETSCOUT Number 1 for Service Assurance

A large enterprise health care company rates nGeniusONE UC & C monitors for SIP trunking, Call Servers, Voice and Video Performance as best in class when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies.

NetScout Customer Fact

Fortune 500 Industrial Manufacturing Company Improved Quality of Customer Experience

Reduced the mean time to resolution (MTTR) by 80% or greater with NETSCOUT’s proactive service triage compared to an alternative solution.

NetScout Customer Fact

Global 500 Industrial Manufacturing Company Reduced Operational Expenses and Improved IT Staff Productivity

Reduced MTTK by 75-100% with NETSCOUT.

NETSCOUT nGeniusONE Platform Customer Review

Financial Services Network Admin Discovers the Truth About Service Performance and Keeps Tens of Millions of Customers Happy

5/5 Stars

Describe the solution attributes that support your rating selection. (Examples to consider: Holistic visibility, scalable, speeds up decision-making in agile and automated environments.)

IT organization thinks nGeniusONE platform and InfiniStream appliances are “Best in Class” for IoT and Cloud.

Please quantify savings from your NETSCOUT solution. (For example, "Saved [$X] by avoiding service outages" or "Improved end user / customer experience and realized over [$X] in savings.")

Experienced a 3 to 6 month payback period through improved customer experience and operational efficiencies.

NETSCOUT nGeniusONE Platform Customer Fact

Unrivaled Proactive Service Triage

Southern California Health Care municipality rates nGeniusONE platform, nGeniusPULSE and InfiniStream appliances as “Best in Class” for cloud and virtualization compared to alternative service assurance solutions.

NETSCOUT nGeniusONE Platform Customer Fact

Federal Agency: NETSCOUT “Best in Class” for Cloud

Federal agency rates the nGeniusONE platform and nGeniusPULSE for Cloud as “Best in Class” as it reduces business risk and improves service performance by 80-100%.

NETSCOUT nGeniusONE Platform Customer Fact

Health Care Company Has Clear Skies Ahead with Cloud Services

Comprehensive Health Management rates NETSCOUT solutions for Cloud as “Best in Class” as it reduced business risk 50-79% while also improving service performance 80-100%.

NETSCOUT nGeniusONE Platform Customer Fact

NETSCOUT nGeniusONE is Best in Class for Virtualization

Southern California Health Care municipality rates nGeniusONE with physical and virtual InfiniStream appliances for Virtualization (data center, SDN/NFV) as “Best in Class.”

NETSCOUT nGeniusONE Platform Customer Fact

NETSCOUT nGeniusONE — Simply the Best

Southern California health care municipality rates nGeniusONE with InfiniStream appliances for IoT infrastructure (edge, core, and cloud) as “Best in Class” when compared to alternative solutions.

NETSCOUT nGeniusONE Platform Customer Fact

NETSCOUT nGeniusONE Best of Breed for DevOps

Southern California health care municipality rates nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring as “Best in Class” when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure.

NETSCOUT nGeniusONE Platform Customer Fact

Southern California health care municipality had a payback period of only 3-6 months in both improved IT operational efficiencies and increased collaboration using NETSCOUT solutions.

NETSCOUT nGeniusONE Platform Customer Fact

Health Care Municipality Chooses NETSCOUT Over Competition

A state & local government evaluated CA, Splunk, Riverbed, SolarWinds, and AppDynamics before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise.

NetScout Customer Fact

Government Agency in Brazil Reduced MTTR by 95% or Greater with System-Level Triage

Smarter data and superior analytics reduces digital disruptions and improves service delivery.

NETSCOUT nGeniusONE Platform Customer Review

Large Financial Services Company Increased Quality of End-user Experience, Reduced Operational Expenses, and Improved IT Staff Productivity

5/5 Stars

Describe the solution attributes that support your rating selection. (Examples to consider: Holistic visibility, scalable, speeds up decision-making in agile and automated environments.)

Please quantify savings from your NETSCOUT solution. (For example, "Saved [$X] by avoiding service outages" or "Improved end user / customer experience and realized over [$X] in savings.")

NETSCOUT nGeniusONE Platform Customer Fact

Medium Financial Services Company Quickly Identifies the Root Cause of Service Performance Problems and Anomalous Behavior

Confirms the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of traffic data.

NETSCOUT nGeniusONE Platform Customer Fact

City of Los Angeles Rates nGeniusONE "Best in Class” for Continuous Application Deployment Performance Monitoring

City of Los Angeles uses nGeniusONE platform to solve service performance problems in their IT infrastructure and experienced operational efficiencies within 0-3 months

NETSCOUT nGeniusONE Platform Customer Fact

NETSCOUT Reduced Time and Resources Required to Identify and Triage IT Infrastructure Issues

A Fortune 500 transportation services company, had a payback period of 0-3 months in operational efficiencies when using the nGeniusONE platform

NetScout Customer Fact

MTTR Improved an Astonishing 85%

An S&P 500 financial services company reduced the mean time to resolution (MTTR) by 85% or greater with NETSCOUT’s system-level triage compared to an alternative solution.

NETSCOUT nGeniusONE Platform Customer Fact

NETSCOUT “Best in Class” for DevOps

A federal government agency rates nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring as “Best in Class” when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies.

NETSCOUT nGeniusONE Platform Customer Review

National Shoe Retailer Says nGeniusONE Platform Very Good for Gaining a Common Situational Awareness

4/5 Stars

Drives collaboration and operational efficiencies.

Please quantify savings from your NETSCOUT solution. (For example, "Saved [$X] by avoiding service outages" or "Improved end user / customer experience and realized over [$X] in savings.")

NETSCOUT nGeniusONE Platform Customer Fact

Powerful Platform for DevOps Insights

A Fortune 500 retail company evaluated CA, Splunk, Riverbed, and AppDynamics before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise.




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