ANPI’s Service Triage Time Spent Remarkably Improves
ANPI reduced the mean time to resolution (MTTR) by 80% or greater with NETSCOUT’s proactive service triage compared to a competitive solution.
Garry Alter, a Design Specialist at TELUS Corporation, is very likely to recommend* NETSCOUT for the following reason:
“The NETSCOUT nGeniusONE Service Assurance solution provides great value and benefit for network monitoring, supports our operational effectiveness and significantly reduces our MTTR.”
The NETSCOUT nGeniusONE Service Assurance platform allows us to discover the underlying problems significantly faster in: A) database communication, B) in finding the application and user that is saturating an interlink between data centers, and lastly, C) to discover the flows of a specific application in the network.
— Arturo Aguilar, IT Architect, Netcontroll
Arturo Aguilar, a IT Architect at Netcontroll, is very likely to recommend* NETSCOUT:
“The NETSCOUT nGeniusONE Service Assurance product is a very useful tool. It helps find significant errors in our network quickly and graphs the traffic in the network so we have better visibility and understanding of network issues.”
*Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend NETSCOUT?”
With nGeniusONE from NETSCOUT, I get reports that show where the performance problem was created. The nGeniusONE solution helps reduce time spent searching for a root cause and increases the time available to spend on other functions.
— Network Administrator, Global 500 Aerospace & Defense Company
NETSCOUT provides visibility precision at multiple layers of the OSI model. This includes the ability to drive at the who/what/when of the infrastructure.
— IT Director, Medium Enterprise Transportation Services Company
An engineer of a large enterprise consumer services company is very likely to recommend* NETSCOUT for the following reason:
“NETSCOUT has proven to be very beneficial to us with its day-to-day service performance visibility into our network.”
*Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend NETSCOUT?”
An IT Architect of an educational institution is very likely to recommend* NETSCOUT for the following reason:
“Traffic data does not lie.”
*Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend NETSCOUT?”
A large enterprise banking company increased quality of end-user experience, reduced operational expenses, improved IT staff productivity, and displaced several performance management tools with a single platform from NETSCOUT to increase ROI in the short term and promote operational excellence in the long term with NETSCOUT.
An engineer of a government defense logistics agency is very likely to recommend* NETSCOUT for the following reason:
“Throughout the years, the NETSCOUT solution has constantly shown us what we need and grown with technologies (protocols) as we combine our various architectures: 10-100-1000 Ethernet/WiFi.”
*Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend NETSCOUT?”
In a multi-vendor environment, NETSCOUT’s solution gives the entire IT organization the ability to rule out areas and focus on the true impact. This reduces time spent in the war room. We have increased knowledge of end-to-end service performance and end-user experience as well.
— Senior IT Architect, Global 500 Pharmaceuticals Company
The NETSCOUT nGeniusONE platform provides me with a consistent method of capturing traffic flow information for problem resolution. I have higher confidence in finding root cause and preventing the re-occurrence of same service delivery problems.
— Senior IT Architect, Global 500 Professional Services Company