Original Research on NETSCOUT nGenius Solution

NETSCOUT solutions Customer Fact

Removing visibility blind spots allows just-in-time supply chain success

A medium-sized industrial manufacturing company says NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems.

100% of Customers Surveyed Experienced Shorter Service Disruptions with NETSCOUT

Please rate the improvement/productivity gains experienced with NETSCOUT concerning service disruptions.

75-100% 50-74% 25-49% 10-24% Up to 10%

Shorter service disruptions

NETSCOUT nGeniusONE Platform Case Study

Federal Government

Introduction

This case study of a federal government is based on an August 2016 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“NETSCOUT solutions enable superior business insights and decision making by harnessing the full power of IP Intelligence.”

“NETSCOUT solutions help solve challenges related to the complexity of managing digital services at scale and high speed of change. In doing so, NETSCOUT provides Business Assurance by effectively collecting, organizing, analyzing and visualizing superior data.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

Utilized the following NETSCOUT solution features for Business Assurance:
- Automatic discovery of service-delivery components and visualization of all interdependencies
- Gain a situational awareness through service-centric dashboards and a top-down approach
- Quickly identify the root cause of service performance problems and anomalous behavior

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the surveyed organization uses:

Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network
Evaluated the following vendors before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise:
- Splunk
- SolarWinds
- Gigamon

Results

The surveyed organization achieved the following results with NETSCOUT nGeniusONE Platform:

Strongly confirms the following:
- NETSCOUT helps measure and manage current IT infrastructure and services
- NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications
- NETSCOUT helps to confidently navigate through changes for one or more of the following: Cloud, Unified Communications, Security, and IoT
Rated the following NETSCOUT solutions when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
- nGeniusONE with InfiniStream appliances and nGeniusPULSE for Cloud: best in class
- nGeniusONE with physical and virtual InfiniStream appliances for Virtualization (data center, SDN/NFV): best in class
- nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice and Video Performance: best in class
- nGeniusONE with InfiniStream appliances for IoT infrastructure (edge, core and cloud): best in class
- nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring: best in class
Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
- Reduced business risk: 25-49%
- Improved service performance: 25-49%
Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
- Improved customer experience: 6-12 months
- Operational efficiencies: 6-12 months
- Support for new business models: 12-18 months
- Increased collaboration: 6-12 months

NETSCOUT nGeniusONE Platform Customer Statistic

Critical investment for hybrid and multi-cloud environments

8 out of 10 customers say that an ongoing investment in NETSCOUT products is extremely or very valuable when expanding visibility across the entire service delivery infrastructure, both on-premises and in the cloud.

82%

NETSCOUT nGeniusONE Platform Case Study

Health Care Company Uses Smart Data and Superior Analytics for Service Assurance in the Cloud and Virtualized Environments

Introduction

This case study of a medium enterprise health care company is based on a July 2016 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“NETSCOUT solutions enable superior business insights and decision making by harnessing the full power of IP Intelligence.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

Utilized the following NETSCOUT solution features for Business Assurance:
- Understand current capacity utilization and estimate future needs based on past trends
- Contextual analysis for applications and digital services
- Quickly identify the root cause of service performance problems and anomalous behavior

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the surveyed company uses:

Evaluated the following vendors before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise:
- CA
- SolarWinds
- Extrahop

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

Rated the following statement as:
- NETSCOUT helps measure and manage current IT infrastructure and services: agrees
- NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications: agrees

Rated the following NETSCOUT solutions when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
- nGeniusONE with InfiniStream appliances and nGeniusPULSE for Cloud: significantly better
- nGeniusONE with physical and virtual InfiniStream appliances for Virtualization (data center, SDN/NFV): significantly better
- nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring: significantly better

Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
- Reduced business risk: 25-49%
- Improved service performance: 25-49%

Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
- Improved customer experience: 12-18 months
- Operational efficiencies: 12-18 months
- Increased collaboration: more than 18 months

NETSCOUT ASI Technology Delivers Powerful Visibility and Reduces CapEx 50-74%

NETSCOUT’s solutions, powered by Adaptive Service Intelligence (ASI™) technology, offer a unique and seamless view of service dependencies and interrelationships, providing detailed and granular data for problem identification

Agree: 94%

Disagree: 6%

TechValidate Research on NETSCOUT nGenius Solution

These pages present data that TechValidate has sourced via direct research with verified customers and users of NETSCOUT nGenius Solution. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Removing visibility blind spots allows just-in-time supply chain success

100% of Customers Surveyed Experienced Shorter Service Disruptions with NETSCOUT

Federal Government

Introduction

Challenges

Use Case

Results

Organization Profile

About NETSCOUT nGeniusONE Solution

Critical investment for hybrid and multi-cloud environments

Health Care Company Uses Smart Data and Superior Analytics for Service Assurance in the Cloud and Virtualized Environments

Introduction

Challenges

Use Case

Results

Company Profile

About NETSCOUT nGeniusONE Solution

NETSCOUT ASI Technology Delivers Powerful Visibility and Reduces CapEx 50-74%

More to Explore

About NETSCOUT nGenius Solution