TechValidate Research on NETSCOUT nGenius Solution

510 TechFacts – Page 4 of 17


NETSCOUT solutions Customer Statistic

Achieve best possible user experience through swift application performance and security problem resolution

98% of IT organizations surveyed say NETSCOUT helps them solve service assurance challenges by gaining end-to-end visibility across the cloud, data center, and network edge, as well as detect anomalies and then quickly and efficiently investigate the root cause.

NETSCOUT solutions Customer Statistic

Accelerate cloud migration by transforming wire data into smart data

96% of surveyed IT organizations gain happier users through actionable insights using NETSCOUT smart data and agree high volume of disparate data from siloed tools makes it challenging to manage performance and security issues.

96%

NETSCOUT solutions Customer Fact

The greatest defensive force on earth relies on smart data

NETSCOUT helps the federal government solve service assurance challenges by detecting anomalies and then quickly and efficiently investigating the root cause.

NETSCOUT solutions Customer Fact

Removing visibility blind spots allows just-in-time supply chain success

A medium-sized industrial manufacturing company says NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems.

NETSCOUT solutions Customer Satisfaction Rating

Armed forces innovation relies on anywhere, anytime visibility into their IT infrastructure

A Network Engineer at a federal government agency would very likely recommend NETSCOUT solutions for this reason:

Invaluable solution to gain insight for network performance, status, anomalies.

NETSCOUT solutions Customer Review

End-to-end visibility helps bring order to the judicial system

5/5 Stars

Describe your latest experience with NETSCOUT product or support

Excellent products, technologies and services!

Would you recommend NETSCOUT solutions, and if so, why?

NETSCOUT has powerful tools that provide good visibility into our network.

NETSCOUT solutions Customer Review

IT Director says actionable visibility makes dollars and sense for the government and keeps businesses and citizens safe

5/5 Stars

Describe your latest experience with NETSCOUT product or support

My teams use the tools on a day-to-day basis. We are extremely pleased with the results, including improving visibility by more than 50%.

Would you recommend NETSCOUT solutions, and if so, why?

NETSCOUT makes a huge difference on how a network runs. Consistent performance and security monitoring, at scale, protects critical applications and services.

NETSCOUT solutions Customer Satisfaction Rating

Electricity customers enjoy a brighter future and reliable service with greater on-premises and cloud visibility

An IT Manager at a Global 500 energy & utilities company would likely recommend NETSCOUT solutions for this reason:

Great partner, great visibility. vSTREAM is very useful and relatively easy to use.

NETSCOUT solutions Customer Fact

Large financial services company cashed in by improving service performance and security visibility by over 50%

Reduced MTTK by 40 – 50% with NETSCOUT.

NETSCOUT nGeniusONE Platform Customer Fact

Large insurance company rates nGenius visibility into applications and dependencies significantly better than alternative solutions

Retaining visibility and control over service quality and security are service assurance challenges in hybrid cloud or multi-cloud environments
best solved by NETSCOUT solutions.

NETSCOUT nGeniusONE Platform Customer Fact

Pervasive visibility is key to meeting growth needs in hybrid cloud environment

A Global 500 retail company’s top reason to use nGenius service assurance is scalability.

NETSCOUT nGeniusONE Platform Customer Fact

Application manager makes the right call, uses smart data for continuous application deployment performance monitoring

A large Northern Europe telecommunications company agrees that the approach most effective for assuring service delivery is continuous monitoring and real-time analytics of data flowing over the network. nGenius visibility into applications, networks, and dependencies deemed significantly better than alternative solutions.

NETSCOUT nGeniusONE Platform Customer Fact

Verizon engineer says pervasive visibility and service intelligence extremely important to retain control over quality and performance

Strongly agrees insights into service, application, and infrastructure performance requires smart data that is well-structured, contextual, and available in real time.

NETSCOUT nGeniusONE Platform Customer Fact

Fortune 500 company manages healthcare with “best-in-class” visibility into distributed applications and microservices

Their ongoing investment in NETSCOUT solutions is extremely valuable, delivering smart data and actionable insights across the entire service delivery infrastructure, both on-premises and in the cloud.

NETSCOUT nGeniusONE Platform Customer Satisfaction Rating

An Operations Manager at a Fortune 500 telecommunications services company would be very likely to recommend NETSCOUT nGeniusONE Platform for this reason:

It is our lifeline for detecting performance problems and capturing data.

NETSCOUT nGeniusONE Platform Customer Satisfaction Rating

Mike Schicktanz, a Senior IT Director at Agilent Technologies, Inc., would be very likely to recommend nGenius for this reason:

We’ve had great results identifying and correcting issues across our global network.

NETSCOUT nGeniusONE Platform Customer Satisfaction Rating

National Government Agency Reduces Cloud Service Management Complexity and Business Risk by 80% or More

A network engineer would be very likely to recommend nGenius for this reason:

This is the best network analysis solution ever.

NETSCOUT nGeniusONE Platform Customer Review

Monitoring and Measuring Application and Infrastructure Performance with nGenius Extremely Important for Global 500 Bank

4/5 Stars

Please describe the solution attributes that support your rating selection:

The solution is awesome.

Please quantify savings from your NETCSOUT solution:

NETSCOUT nGeniusONE Platform Customer Review

Service Provider IT Architect says nGenius Best in Class for Visibility into Applications, Networks, and Service Dependencies

4.5/5 Stars

Please describe the solution attributes that support your rating selection:

Ease of operation and value of actionable information coming from the platform.

Please quantify savings from your NETCSOUT solution:

nGenius has assisted us in terms of service turn up time and the reporting has provided stickiness with our customers.

NETSCOUT nGeniusONE Platform Customer Satisfaction Rating

nGenius exceeds expectations by solving multi-cloud challenges through service triage, visibility retention, and security

Chris Woods, an engineer at Kansas City Southern, would be very likely to recommend nGenius solutions for this reason:

nGenius is the complete solution. We don’t have to deal with multiple vendors when problems arise.

NETSCOUT nGeniusONE Platform Customer Fact

Government agency depends on smart data to assure availability, reliability, and service responsiveness in the cloud

Canada Mortgage and Housing Corporation strongly agree that insights into service, application, and infrastructure performance requires smart data that is well-structured, contextual, and available in real time.

NETSCOUT nGeniusONE Platform Customer Statistic

Critical investment for hybrid and multi-cloud environments

8 out of 10 customers say that an ongoing investment in NETSCOUT products is extremely or very valuable when expanding visibility across the entire service delivery infrastructure, both on-premises and in the cloud.

82%

NETSCOUT nGeniusONE Platform Customer Review

Excellent healthcare starts with improving visibility and monitoring across legacy and cloud infrastructures

4.5/5 Stars

Please describe the solution attributes that support your rating selection:

With nGenius, we have the ability to identify precursor situations that may lead to numerous issues.

Please quantify savings from your NETCSOUT solution:

NETSCOUT nGeniusONE Platform Customer Satisfaction Rating

Best-in-class application and network assurance

A senior IT architect at a large enterprise hospitality company uses NETSCOUT as its first option to solve new service performance or user experience problems.

nGenius is a powerful engineering tool set that can be utilized by network and application teams.

NETSCOUT nGeniusONE Platform Customer Fact

IT Architect says “Trustworthiness of Data” Makes nGeniusONE for Cloud Significantly Better Compared to Alternative Solutions

A large enterprise food company has improved service performance by 50-79% with NETSCOUT solutions.

NETSCOUT nGeniusONE Platform Customer Fact

More Sunshine for Los Angeles by Reducing Business Risk and Improving Service Performance 80-100% with Smart Data

The City of Los Angeles rates nGeniusONE and nGeniusPULSE for Cloud as “Best in Class” when compared to alternative solutions.

NETSCOUT nGeniusONE Platform Customer Review

Government Agency Gives NETSCOUT a “High Five” and Rates nGeniusONE “Significantly Better” Compared to Alternative Solutions for the Cloud

5/5 Stars

Describe the solution attributes that support your rating selection. (Examples to consider: Holistic visibility, scalable, speeds up decision-making in agile and automated environments.)

Please quantify savings from your NETSCOUT solution. (For example, "Saved [$X] by avoiding service outages" or "Improved end user / customer experience and realized over [$X] in savings.")

NETSCOUT nGeniusONE Platform Customer Fact

Get Insight Across the Entire Service Stack, including Applications, Infrastructure, and Interdependencies

A large enterprise industrial manufacturing company has improved service performance by 25-49% with NETSCOUT solutions.

NETSCOUT nGeniusONE Platform Customer Fact

Smart Data and Superior Analytics Gets to the Root of the Service Performance Problem in Hybrid Clouds

A large enterprise industrial manufacturing company evaluated CA, Splunk, Riverbed, Extrahop, and HP before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise.

NETSCOUT nGeniusONE Platform Customer Review

Manufacturer Rates nGeniusONE for Cloud “Best-in-Class” and “Excellent”

4.5/5 Stars

Reduced business risk by 50-79%.
Improved service performance by 80-100%.




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